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Hi Tek Nails

+1 859-985-1808
238 Brenwood St, Berea, KY 40403 United States of America
Open Today: 10:00 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

The people were very kind and gentle! The guy who did my nails was so sweet but the quality was not there. These are just not "professional". The fake nails applied for length did not fit correctly, the acrylic was not applied close enough to the sides. The gems were not applied where they would stay well and I even paid more for gel polish because I was told it would hold the gems better. Thry fell off within 2 hours. I wanted to love this place because of the hospitality but not with the quality of nails I received.
Charged an extra five dollars on top of price of the pedicure I choose and refused to put price at cost of the correct pedicure. Color was see through as they only did one coat. Made a reservation but they made us wait an additional 25 mins for service. Added 2$ per service (not per card) to use credit card.
i had an appt with LA Nails because Hi Tek had bad reviews. got to my appt and the woman said she couldn’t do this heart design so i took a chance and came to Hi Tek. BEST experience and the BEST work. i had such a nice conversation with my nail artist and he put 100% effort into making my nails look amazing! i loved my visit and i’ll be back for sure!
i also got a pedi and it was so nice!! highly recommend this business!
I paid over $300 for my daughter's and I to get my nails done YESTERDAY... we all got full sets with gel polish. My oldest daughter's nails started peeling within just a few hours... Each layer separated from the layer above it and then just fell off. The people were friendly and I loved the atmosphere, but this definitely shouldn't have happened.
It was my first time in this salon and there was a good atmosphere and the staff were cordial and friendly. I went in for a fill and a pedicure. They had a new employee who said he had been doing nails in FL for several years that did my fill. The quality of work did not reflect years of experience. After applying the acrylic, my nails were not properly filed down to blend in the fill, so the surface of most of my nails is lumpy and wavy. I didn't notice the quality until after I left and looked at it in the sunlight. I probably won't go back.
Got my daughter mails done for her birthday. They did great
Everyone there was nice except the lady who did my nails. She was a little older and super rude. My nails are not the same shape and they're lumpy. When I told her she just looked at me and kept going. She was super pushy with my hands too. Then at the end when I was paying, she held the receipt while I was signing and kept pointing at the place where I write the tip???
Thank you for such a great experience today, I needed the special attention that was given to me.

Quick Facts About Hi Tek Nails

Hi Tek Nails Place, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, it is evident that the staff at Hi Tek Nails Place is generally kind, gentle, and friendly. Multiple comments mention the good atmosphere and nice conversations with the nail artists. This positive and welcoming environment can make customers feel comfortable and enjoy their visit to the salon. The fact that they had a new employee with several years of experience from Florida also suggests that the salon is willing to hire experienced professionals, which can be viewed as a strength.
Furthermore, some customers praise the work done at Hi Tek Nails Place. One commenter highlights their positive experience, describing it as the "BEST work" and expressing satisfaction with their nails and pedicure. Another comment mentions getting their daughter's nails done for her birthday, and they were happy with the results. These positive experiences indicate that there are instances where the quality of work meets customer expectations.
On the other hand, there are several weaknesses that emerge from the comments. One recurring issue is the poor quality of the nail services. Multiple customers complain about their nails not being done professionally and the lack of attention to detail. Comments mention nails not fitting correctly, acrylic not being applied close enough to the sides, gems falling off after a short period of time, and nails peeling within a few hours. These issues raise concerns about the expertise and skills of the nail artists working at Hi Tek Nails Place.
Additionally, some customers mention problems with pricing and service. One comment mentions being charged an extra five dollars on top of the pedicure price and not being given the correct price for the service chosen. Another customer complains about being made to wait an additional 25 minutes despite having a reservation. Moreover, a $2 charge per service to use a credit card is mentioned, which can be seen as an inconvenience and may deter customers from using this payment method.
Another weakness highlighted in one comment relates to the customer service experience. The commenter mentions a rude and pushy nail artist who did not provide the expected service. This negative experience raises concerns about the professionalism and treatment of customers at Hi Tek Nails Place.
In summary, Hi Tek Nails Place has strengths in terms of friendly staff, a pleasant atmosphere, and positive experiences for some customers. However, the weaknesses revolve around the poor quality of nail services, pricing and service issues, and negative customer service experiences. Addressing these weaknesses would be crucial for the salon to improve its overall reputation and customer satisfaction.


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Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 06:30 PM
Sunday Closed

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