Happy Tails Pet Supply Outlet Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Checks
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Debit cards
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Credit cards
Best PlaceJuice Reviews
I don't know where to begin my review because this store is great, not only for the wide selection of food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about.
I actually encountered this establishment about a year ago when I had moved to the area and had physically lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!!
Luckily I found them again and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Unfortunately they were not carrying the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself.
I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random dog chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you!
Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails!
PS - they will carry your kibble or any order out to your car too. I'll honk to that.
Im a regular of nearly 2 years now. This place is Very clean, and well organized. All of the staff members are extraordinarily knowledgeable. NON of the food they carry contains soy. Wondefful environment great prices my favorite cat and dog food store ever. I really just cant say enough good things.
If you want to bring in the new year with better health for your pet, stop in to Happy Tails. We used to feed our dog Purina Pro Plan sensitive skin formula a long time ago. After many months of waiting and hoping for it to clear, as a last resort ( having tried all other kibbles and cans) we switched to Stella and Chewy’s Duck Duck Goose Frozen Raw Patties for both of our dogs and haven’t looked back. Our dogs skin is no longer inflamed, both of them have lost weight. Happy Tails pet supply is one of the very few independently owned retailers in the Brooksville/ Spring Hill area to supply Stella and Chewys frozen products.
Made in US products except for those containing kangaroo. Abit pricey but there is something for all budgets. Very knowledgeable staff on nutritional solutions for various issues.
Friendly and knowledgeable staff. Always a great stock of dry or raw food and healthy treats for my pup
They have the best brands, and are always cheaper than PetCo. It's a small store, but they have a shelf of toys, shelf of treats, cat litter, leashes, bones... a little bit of everything! The owner and his family that help out with the store are the friendliest people and will give you top-notch customer service every time. They've also offered to order certain treats for me if they don't have them stocked.
For a while I assumed this store had higher prices than it's chain store competitors, boy was I wrong. Our dog food is a bit pricey so we call around to the stores in our area for pricing before we purchase and Happy Tails has been the lowest priced option 100% of the time. They're also incredibly knowledgeable about all things pet related, and not just basic knowledge but more of like vet level knowledge. Another plus is their reward program, after so many purchases you get one free, with our food being around $80 this is a huge plus! I'm disappointed in myself for not checking this place out sooner but I'm glad I gave it a shot. Hands down best pet food store in Hernando County.
LOVE IT HERE! I drive a half hour just to come here for my dog/cat needs. They have our brand of Fromm and they also have freezers full of frozen bones, goat milk, and other foods. They ate super nice and appear to be family run if I am not mistaken.
-Incredibly picky person
Quick Facts About Happy Tails Pet Supply Outlet
Happy Tails Pet Supply Outlet has several strengths that distinguish it from other pet supply stores. One major strength is the exceptional customer service provided by the staff. Multiple customers rave about how friendly and helpful the staff members are, going above and beyond to assist customers with their needs. The staff's extensive knowledge about various pet products and nutrition is another strength, with one customer even mentioning that the staff's knowledge rivals that of veterinarians. This level of expertise allows customers to receive accurate and valuable advice when choosing products for their pets.
The wide selection of products is another strength of Happy Tails Pet Supply Outlet. Customers appreciate the variety of food options available, including kibble, freeze dried, and raw food. The store also carries a range of treats, toys, and other pet supplies, ensuring that customers can find everything they need for their furry friends in one place. Furthermore, the store has shown flexibility in ordering specific products for customers who are looking for items that are not currently in stock.
The store's commitment to pet health is also a strength. Customers appreciate that Happy Tails Pet Supply Outlet prioritizes the well-being of pets and offers suggestions for improving their diets. The staff understands that not everyone can afford the highest quality food for their pets, and they offer affordable alternatives and options to add healthy supplements to existing diets. This focus on education and promoting healthier choices for pets is highly valued by customers.
Additionally, the store's cleanliness and organization are frequently praised by customers. The clean and well-organized layout makes it easy for customers to navigate and find the products they need. This attention to detail creates a pleasant shopping experience and contributes to the overall positive ambiance of the store.
Another strength of Happy Tails Pet Supply Outlet is its pricing. Contrary to what one customer initially assumed, the store offers competitive prices and even beats the prices of chain store competitors. This affordability makes the store accessible to a wider range of customers and ensures that pet owners can prioritize their pets' health without breaking the bank. Furthermore, the store's loyalty program, which offers free products after a certain number of purchases, provides additional value and incentivizes customer loyalty.
While there are many strengths to Happy Tails Pet Supply Outlet, there are also a few potential weaknesses to consider. One customer mentions that the store does not carry the specific kibble they were currently feeding their pet. Although the store offers to order the product, this could still be seen as a limitation for customers looking for immediate availability.
Another potential weakness is the store's limited size. While customers appreciate the variety of products offered, it is mentioned that the store is relatively small compared to larger chain stores. This may result in a more limited selection compared to larger stores, although customers do note that the store manages to stock a diverse range of products despite its size.
In conclusion, Happy Tails Pet Supply Outlet has several strengths that make it an exceptional pet supply store. The exceptional customer service, knowledgeable staff, wide product selection, commitment to pet health, cleanliness and organization, competitive pricing, and loyalty program all contribute to its positive reputation. While there may be areas for improvement, the overall consensus among customers is highly positive, making Happy Tails Pet Supply Outlet a popular choice for pet owners in the area.
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| Sunday | Closed |
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