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Hair Ego Inc

+1 305-233-8265
20463 Old Cutler Rd, Cutler Bay, FL 33189 United States of America
Open Today: 09:00 AM - 04:00 PM

Quick Facts About Hair Ego Inc

Hair Ego Inc has several strengths that are evident from the comments provided. One strength is their ability to accommodate last-minute bookings. This is exemplified by the comment that mentions their willingness to accommodate the person making a last-minute booking. This shows that Hair Ego Inc understands the importance of flexibility and is able to cater to the needs of their clients even when given short notice.
Another strength highlighted in the comments is the skill and talent of the hairstylists, particularly Karina. She is praised for her ability to do an "awesome job" with clients' hair and is described as the go-to hair stylist. This indicates that Hair Ego Inc has skilled and talented stylists who are capable of delivering excellent results. The positive reviews emphasize the quality of the haircuts and hairstyles provided by the salon, which is a significant strength.
Good customer service is also highlighted as a strength of Hair Ego Inc. One comment mentions that the stylists are friendly and engage in good conversation with clients. This is an important aspect of creating a positive experience for customers. The comment also mentions that the staff loves what they do and have high standards and ethics. This demonstrates that Hair Ego Inc prioritizes customer satisfaction and creates a welcoming and enjoyable atmosphere for their clients.
Additionally, Hair Ego Inc receives praise for their professionalism and expertise. Several comments mention specific hairstylists who have demonstrated professionalism and skill in their work. This indicates that the salon employs knowledgeable and experienced staff, which contributes to the overall quality of the services provided.
Despite these strengths, there are also weaknesses that can be identified from the comments. One significant weakness is inconsistency in service quality. While some clients had positive experiences and praised the expertise of certain hairstylists, others had negative experiences and were dissatisfied with the service they received. One comment mentions a bad haircut experience on their girlfriend's birthday, while another client had their hair damaged and was unhappy with the results. These negative experiences suggest a lack of consistency in the quality of service provided by Hair Ego Inc, which is a weakness that needs to be addressed.
Another weakness highlighted in the comments is poor communication. One comment mentions that a hairstylist did the opposite of what the client requested, resulting in a bad experience. Another comment mentions that the manager was unprofessional and failed to address a complaint effectively. These incidents demonstrate a lack of effective communication within the salon, which can lead to misunderstandings and unsatisfactory experiences for clients.
In summary, Hair Ego Inc has several strengths including their ability to accommodate last-minute bookings, skilled and talented hairstylists, good customer service, and professionalism. However, they also have weaknesses such as inconsistency in service quality and poor communication. By addressing these weaknesses, Hair Ego Inc can improve their overall service and provide a consistently positive experience for their clients.


Best PlaceJuice Reviews

They always accommodate me with my last-minute booking and my hairstylist KARINA always waits patiently every time I'm late. More important, she does a very awesome job with my hair. She's the go-to hair stylist ????????????????????????
Not to happy with the service Amanda had a 9:00am haircut appointment today with my girlfriend, Amanda was 30 minutes late my girlfriend was specific with Amanda on what she wanted to get done on her hair. Amanda did a horrible job doing totally the opposite of what my girlfriend ask for. Today is her birthday and how horrible is to have a bad haircut on your birthday. Horrible bad experience. Amanda moving forward listen to your customer be on time and if you can’t cut hair please find a different career. Please do not make clients birthday a bad experience. I wish I can give a negative one star as a rating. Never Again my girlfriend should be refund her money for this horrible experience.
Jessica gave me the best haircut of my life! She took the time to listen and did exactly what I asked for. I have very long and heavy hair that often gave me headaches. She gave me beautiful bouncy layers but kept my length like I wanted. To finish it off, she gave me the best blowout ever! She is truly a master in her craft
I'm very upset with the outcome of my hair this would be my 3rd time coming and honestly, I won't come here again. the first time I went in with a vibrant teal hair just needed a retouch of what I did with hair color, it came out perfect. the second time I come im assigned to a different hairstylist. she promised me a pastel teal and gave me the opposite. she bleached my hair way too long and damaged my scalp and didn't comply with what I asked. I paid $123 for bad service. I called to complain to get it rescheduled. I went back again with the first lady that did my hair and it just got so much worse. I paid $85 for my hair and it’s not a vibrant teal anymore it's a swamp color mess. all I was asking for was for highlights to fit with my hair. if you are looking for somebody that knows how to play with colors do your research this place is not it. the first picture is the so call teal and the second one is the one I had them retouch the first time when I first went there I'm no hairstylist but I know how to color fantasy colors. They don’t know how to really work with fantasy colors at all don’t waste your money if your coming here for a fantasy hair they don’t refund at all and the manger don’t know how to complain with the customer as well telling me the reason why the second hairstylist quit that’s none of my concerns very unprofessional and horrible service and horrible hair job NEVER COMING HERE AGAIN HORRIBLE SERVICE.
The women who cut my hair always do such a good job.
This place is right out of central casting in Hollywood... Everyone is friendly, good conversation, coffee, good music.
I will say this, while you may not get a manicure with special designs on your nails, you Are getting service from people who truly love what they do and have high standards and ethics about what they do. And it's not imposed on them; they are all just individually like that.
Go more than once.
I have curly hair, seen Karina for hair color and treatment. Since I did a color consultation, Karina show her professionalism, confidence and experience. She has done such an amazing work doing color change, highlights and lowlights. I continue seen her for color touch and my hair feel much healthier and I’m very happy with her service. Elizabeth
I have to say at first I was scared to get my hair cut because last year I went to a different salon and the hair stylist didn’t give me the cut I wanted even though I explained it to her and showed her pictures. When I booked an appointment with hair ego I got a feeling that I wasn’t going to get what I wanted again but, they booked me with Karina and let me tell you she gave me exactly what I wanted! I wasn’t going to write a review but I did because I love how my hair looks and feels Karina did an amazing job. If you’re going to book an appointment here get Karina she knows exactly what shes doing.

Hair Ego Inc Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location