Gusto Italian

+44 115 982 4904

70 Bridgford Rd, West Bridgford, Nottingham NG2 6AP United Kingdom of Great Britain and Northern Ireland

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Gusto Italian Info

70 Bridgford Rd, West Bridgford, Nottingham NG2 6AP United Kingdom of Great Britain and Northern Ireland
+44 115 982 4904
[email protected]
+44 115 982 4904
+44 115 982 4904

Best PlaceJuice Reviews

I fully accept that the the restaurant / hospitality industry is trying to get back on its feet, but this really was a poor experience and it seems that Gusto West Bridgford have a long way to go if they are going to make a success of trading (post-covid) and instil consumer confidence for dining at their venue.

COVID DINING ARRANGEMENTS:

In terms of COVID dining arrangements, the tables 'appear' to be at substantial distances apart and there were lots of arrows within the restaurant directing one-way movement - but this unfortunately, is as far as it goes. Upon arrival, our contact details (for tracing purposes) were not taken which is a basic and simple step that the majority of venues are enforcing.

Staff appeared nonchalant and not overly concerned with maintaining social distances as they raced across the restaurant and there was no evidence that the overall cleanliness of the restaurant was any real priority. The plate my pizza arrived on appeared dirty. Cutlery (despite being wrapped in a thick serviette) were not clean and the table opposite us was left for over 20 minutes before dirty plates were taken away and the surface cleaned.

SERVICE & FOOD:

Service was sluggish (despite some of the waitresses genuinely trying their best, rushing around to serve) Ultimately we didn't feel cared for and were conveniently sat in a corner where it was easier for staff to 'forget' we were there. We waited over 15 minutes for any attention, and ordered drinks along with food as soon as we able to.

Food arrived very quick, which ultimately makes you question if the food is actually cooked 'fresh' or whether the kitchen is merely a 'conveyor belt' for heating up pre-made meals.

The food here is over-priced for the quality you receive. The calamari starter was OK, while the Pizza was quite tasty (when you take away the apparent dirty place) the lasagne though looked more like that of a ready-meal quality (photos attached) and was a mess of inconsistent soggy layers and was swimming in oil.

As a result Gusto, West Bridgford seems totally devoid and indifferent to providing a quality experience, either with regards to food and drink, ambience, or service. Such experiences undermine the industry as a whole and those restaurants that are working harder to continue to operate efficiently whilst providing value for money during difficult times when the government is trying to encourage the general public to dine out. Avoid at all costs!

Had breakfast here, the menu was both traditional with some more exotic items. The quality of the food was high and despite being short staffed it arrived quickly. I had some fresh orange juice that tasted genuinely of oranges.

The decore of the venue is worthy of note. I could definitely see myself returning for a more intimate meal in the evening.

I took a star off as the staff seemed to lack a little emotional intelligence, swearing occasionally when children were around. Not normally a big deal but the venue sells itself on class and service.

The food was really nice. Staff was also very friendly. Really nice atmosphere. Will definitely be going back again.

Great quality of food, however portion size seems to have reduced significantly since reopening from lockdown. Staff were very friendly and helpful.

Service was GREAT! Was a little disappointed with the main - seemed to be quite bland (carbonara pasta). Wouldn't have been too impressed if I paid full price, but luckily it was Eat Out to Help Out!

Lovely place with friendly staff. Nice place for brunch on a Sunday morning.

Great atmosphere and nicely decorated, great lighting and the conservatory area is awesome. Great food and beer selection!

Really mouthwatering and extensive menu. Wonderful service. Served by the lovely Raj this evening and had a great meal out.

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