Guccio Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
I was recommended Guccio nail spa by a friend, and they gave me the best manicure and pedicure I’ve had in months! I’ve had my fair share of feeling rushed in other nail salons, and this place is quite the opposite. The customer service is incredible. Meme gave me the best set of acrylic nails. She asked for feedback as she shaped them since I told her I wasn’t sure how long I wanted. She was also helpful with picking out a really cute design and so attentive to detail. The salon is clean and comfortable and the staff are so nice. I left feeling so happy! ????
Guccio is one of the best nail salons I’ve been to in a long time. Mini is super sweet and really knows what she’s doing. She really gentle and takes her time to ensure the nails are done right. I can’t wait to get my nails done again ☺️
Went on a Sunday afternoon and nobody was in there so I was able to be taken in as a walk in right away which was nice. Outside there was a sign for a gel manicure, $32. When I was done, I was charged $35 + $1 debit card fee.
Not a huge deal and I'm not gonna make a fuss over a few bucks but it's a bit misleading. I am happy with my manicure, she was quick, did a good job - so I would still come back. But just be careful on what you're going to be charged
Nina and Tina did a wonderful job on my nails and toes!! Love my new nail salon!????❤️
Huge language barrier, Place is expensive and if you ask to fix something, they get offended and tell you to go somewhere else.. I’ll be doing that.. very disappointing
I paid $107 for pedi & full set nail I got French tip on both hands & feet & it’s like there beginners but there not very unsatisfied
Amazing service with great nail detail. Also unlike other local shops they have artist that are up to date on designs. They treat us like family. Mimi sat on the floor to do my wheelchair bound grandmother's pedicure! Absolutely love them!
Love it here they did a wonderful job first time I’ve loved my nails I will definitely come back great service friendly and sweet… I recommend it
Quick Facts About Guccio Nail Spa
Guccio Nail Spa has received mostly positive comments from customers. Some of the strengths highlighted in the comments include excellent customer service, attention to detail, knowledgeable and skilled technicians, cleanliness and comfort of the salon, and unique designs. On the other hand, there are also some weaknesses mentioned, such as misleading pricing, a language barrier, and issues with the quality of service in some cases.
One of the strengths of Guccio Nail Spa mentioned in the comments is the excellent customer service. Customers appreciate the attentive and friendly staff, who take the time to listen to their preferences and ask for feedback during the nail service. The technicians are described as gentle, knowledgeable, and skilled, ensuring that the nails are done right. This level of customer service, along with the attention to detail, creates a positive experience for customers and leaves them feeling happy and satisfied.
The cleanliness and comfort of the salon is also mentioned as a strength. Customers appreciate the clean and comfortable environment, which makes their visit enjoyable. This is particularly important in a nail salon where hygiene is crucial. The fact that the salon is described as being clean indicates that it meets the standards expected by customers.
Another strength mentioned is the availability of unique designs and up-to-date nail art. Customers appreciate that Guccio Nail Spa has skilled artists who are knowledgeable about the latest designs and trends. This allows customers to have a variety of options and ensures that their nails look stylish and fashionable.
On the other hand, there are some weaknesses mentioned in the comments. One of the weaknesses is the issue with misleading pricing. One customer mentions being charged more than the advertised price for a gel manicure. While this may not be a significant issue for some customers, it can be seen as misleading and may lead to dissatisfaction. This indicates that there may be a lack of transparency in the pricing policy of Guccio Nail Spa, which can be improved to avoid any misunderstandings and confusion.
Another weakness mentioned is the language barrier. One customer expresses frustration with the difficulty in communicating due to a language barrier. This suggests that there may be a lack of communication skills or proficiency in English among some of the staff members. This can lead to misunderstandings and dissatisfaction for customers who find it challenging to convey their preferences or address any issues. Improving language skills or providing translation services can help overcome this weakness and enhance the overall customer experience.
There are also comments mentioning issues with the quality of service. One customer mentions that when they asked to fix something, they were told to go somewhere else. This indicates that there may be a lack of willingness to address customers' concerns or fix any mistakes made during the service. This can be a significant weakness as it can lead to customer dissatisfaction and the loss of potential repeat business. Training staff on handling customer complaints and resolving issues can help improve the customer service experience and ensure that customers feel heard and valued.
In terms of pricing, one customer expresses dissatisfaction with the quality of the service received in relation to the price paid. They mention that despite paying a considerable amount, they were unsatisfied with the end result. This suggests that there may be a discrepancy between the prices charged and the quality of the service provided. Maintaining competitive pricing while ensuring high-quality services can be a challenge for any business, and addressing this issue can help Guccio Nail Spa in retaining satisfied customers.
Overall, Guccio Nail Spa has several strengths, including excellent customer service, attention to detail, skilled technicians, cleanliness, and unique designs. However, there are also weaknesses, such as issues with pricing transparency, a language barrier, and problems with the quality of service in some cases. By addressing these weaknesses and further enhancing their strengths, Guccio Nail Spa can continue to provide a positive and satisfactory experience for their customers.
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