Golden Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Made an appointment for 3:00 don’t get seated until 3:45. Water was cold in the chair. I told the man three times it was cold. He kept saying it’s hot water. It was so cold it was giving me goosebumps. Chair was broken apparently but no discount was even offered. Very upset because this is my normal go to place so if they treat their regulars like this I can’t imagine how they would walk ins. Just bummed because I only do this for myself every couple of months and who can relax with your feet in frigid water. I thought at least a 10 percent off would have been offered.
Will not visit this location ever again. I try not to leave reviews unless it is something that other people should be aware of. It was my first time, and the quality of nail painting was horrible and amateur. I did also notice that they had a serious ant issue near the sink while I was there, and days later, I had bites on my thumb.
It took over 2 hours to get one pedicure because the lady that was suppose to be doing my pedicure left about 15 times to do other things. Her and the other employee next to her wouldn’t stop talking and every time time she was talking she would stop working on my pedicure. I ended up having to tell her to just stop and get my toes polished so I can leave to get to work. They still charged me full price even though I did not receive even have of the services due to their lack of professionalism. I will not be returning to this salon.
I got my nails done on Friday night 3/25/2022. I got acrylic and gel. Basic white gel. The nail tech left a bunch of acrylic under my nails and it stuck to my skin. He also did not paint the full nail, missed the sides and close to the cuticle. My nails are less than a week old and have already started coming off and chipping off. I take care of my nails, I do not bite them or mess with them… I’m very disappointed I spent $60 on nails that aren’t even lasting me a week.
Extremely professional and one of the best within the area!!! They aim to please
Went in on Saturday the 29th and my polish started peeling that same day. Unfortunately they closed early for vacation, and won’t be back for a week. The staff was nice but this is unacceptable! Including the pedicure my total was $85.00. I could’ve done this myself. Not to mention this is GEL Polish which is $10-$15 more than regular Polish. One of my nails are not even filed correctly. I will not be going back unless this is corrected!!!!
Was very nice. Kinda small inside so probably best to make an appointment? I did not, I was a walk in. They were very nice, Tony gave the best massage with my pedi and Tina surprisingly did my nails exactly how I wear them since I've never been her customer before, she did amazing! I will be making an appointment to go back!
I love the service at this place but they are more expensive than what I'm used to.
Quick Facts About Golden Nails II
Golden Nails II has both strengths and weaknesses based on the comments provided. In terms of strengths, some customers mentioned that the staff at Golden Nails II aim to please and that they provide professional service. This indicates that the salon values customer satisfaction and strives to meet their needs. Additionally, one customer appreciated the quality of the nail work, specifically mentioning that Tina did an amazing job on their nails. This suggests that the salon has skilled technicians who can deliver good results.
Another positive aspect mentioned is the kindness of the staff. Several customers noted that the employees at Golden Nails II were nice and friendly towards them. This creates a welcoming atmosphere and can contribute to a positive customer experience. Additionally, one customer mentioned that they received a great massage with their pedicure, highlighting that the salon also provides additional services that are enjoyable.
However, there are also several weaknesses mentioned in the comments. Firstly, the issue of punctuality stands out. One customer mentioned that their appointment was scheduled for 3:00 PM but they were not seated until 3:45 PM. This indicates a lack of time management on the part of the salon, which can lead to frustration and dissatisfaction for customers who have busy schedules.
Another weakness highlighted is the lack of attention to detail and professionalism. One customer mentioned that their nail technician repeatedly stopped working on their pedicure to do other things and engage in conversations, leading to a prolonged and unsatisfactory service. Moreover, this customer expressed disappointment at being charged the full price despite not receiving the complete service. This reflects a lack of professionalism and customer focus on the part of the salon and can potentially drive customers away.
Quality issues were also mentioned in the comments. Multiple customers expressed dissatisfaction with the results of the nail work they received at Golden Nails II. Complaints included nail polish peeling off immediately, acrylic being left under the nails, and the nails chipping within a week. These issues indicate a lack of attention to detail, skill, and quality control in the nail technicians' work. Such inconsistencies in the quality of service can negatively impact the salon's reputation and customer satisfaction.
Furthermore, hygiene concerns were raised by a customer who noticed an ant issue near the sink and later experienced bites on their thumb. This reflects poorly on the salon's cleanliness and can be off-putting to potential customers.
Lastly, price was mentioned as a weakness by one customer who felt that the salon's services were more expensive than what they were used to. This suggests that Golden Nails II may not be catering to customers with a lower budget, potentially limiting their customer base.
In conclusion, while Golden Nails II has strengths such as aiming to please, professional service, and a friendly staff, there are several weaknesses highlighted in the comments. These weaknesses include issues with punctuality, attention to detail, professionalism, quality control, hygiene, and possibly pricing. These aspects can impact the overall customer experience and perception of the salon, and should be addressed by Golden Nails II to improve their services and retain customers.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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