Gemma's Beauty Clinic Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Health and safety
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Appointment required
Best PlaceJuice Reviews
I keep on coming back here to my body waxed.
All staff do it so fast!
They only take cash so keep that in mind.
Only place my daughter likes having her brows done and only people she trusts with them.. she always wants gemma to do them
Had laser hair removal, staff are friendly and very professional, would definitely recommend this treatment and gemma to anyone
Had my first full body wax here!!! And I absolutely loved it Gemma made it so easy and comfortable thank youuuu
The whole body wax took under than 30 minutes!!!!!! Shes quick with stunning results ????
Great salon. Friendly and professional.
Love going to gemmas for my eyebrows threaded and tinted. Had a lovely lady today called Natalie who did my eyebrows exactly how I wanted them. She took her time and I was made to feel very welcome whilst in the beauty parlour. I would highly recommend going to gemmas as I have never been dissapointed with my visits. Thankyou Natalie for my eyebrows I love them
I've been here my first an ideal opportunity for a full body wax she's totally astounding stunning, amicable and a spotless salon enthusiastically prescribe it to anybody xx
Had a lovely make over at Gemmas, had the new Henna brows they are amazing. Thankyou Natalie shes so professional. The place looks fab too. Well done ladies.
Quick Facts About Gemma's Beauty Clinic
Strengths:
1. Fast and efficient service: Multiple comments mention the speed at which the staff at Gemma's Beauty Clinic perform treatments, particularly body waxing. This suggests that the salon excels in providing quick and efficient services, which is appealing to customers who value their time.
2. Trusted and preferred by customers: One customer specifically mentions that their daughter insists on having her brows done by Gemma, indicating a high level of trust and satisfaction in the salon's services. This shows that Gemma's Beauty Clinic has built a strong reputation and loyal customer base.
3. Professional and friendly staff: Several comments highlight the professionalism and friendliness of the staff working at Gemma's Beauty Clinic. This is crucial in creating a welcoming and comfortable atmosphere for customers, promoting repeat visits and positive word-of-mouth recommendations.
4. Variety of services: Gemma's Beauty Clinic offers a range of treatments, including laser hair removal, eyebrow threading and tinting, henna brows, and makeovers. This diversity allows for multiple options and caters to a wider clientele.
5. Positive customer experiences: Many customers express their satisfaction with the treatments received at Gemma's Beauty Clinic, such as the stunning results of body waxing or the quality of eyebrows done by specific staff members like Natalie. Positive feedback from customers helps build a strong reputation and attract new clients.
Weaknesses:
1. Limited payment options: It is mentioned that Gemma's Beauty Clinic only accepts cash as a form of payment. This can be a potential inconvenience for customers who prefer or rely on alternative payment methods, such as cards or mobile payments. Offering multiple payment options can enhance customer convenience and satisfaction.
2. Lack of information on other staff members: While specific staff members like Gemma and Natalie are praised, there is limited information about the expertise and skills of other employees at the beauty clinic. Providing more details about the qualifications and experience of all staff members can instill confidence in customers and ensure consistent service quality.
3. Limited customer reviews: The comments provided are positive and indicate customer satisfaction. However, there are only a few comments available, which may limit the overall understanding of other customers' experiences. Encouraging and promoting more customer reviews can help potential clients gain a more comprehensive view of the salon's quality and reliability.
4. Absence of ambiance details: While customers mention the cleanliness and the appearance of the salon briefly, no specific details about the ambiance or overall atmosphere are provided. Some customers may consider the ambiance as an essential factor when choosing a beauty salon. Sharing more about the salon's ambiance and creating a visually compelling environment can enhance the overall experience for customers.
In conclusion, Gemma's Beauty Clinic has notable strengths such as fast and efficient service, a trusted reputation among customers, professional staff, a wide range of services, and positive customer experiences. However, there are also areas for improvement, including expanding the payment options, providing more information about staff members, encouraging more customer reviews, and focusing on enhancing the overall ambiance of the salon.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 04:30 PM |
| Saturday | 08:00 AM - 01:00 PM |
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