Galaxy Nails Info
Best PlaceJuice Reviews
Hands down the best pedicure I’ve ever gotten!! The guy went all out and now my feet and legs feel AMAZING
This is now my FAVORITE place in town
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Galaxy Nails
Galaxy Nails place has a range of strengths and weaknesses based on the comments provided. It is important to consider both the positive and negative experiences of customers to form a comprehensive understanding of the salon.
Starting with the strengths, several customers expressed their satisfaction with the quality of the service they received. One comment mentions that it was the best pedicure they have ever had and that their feet and legs felt amazing afterward. Similarly, another customer praises the outstanding work done on their nails, indicating that they found their new favorite nail salon. These positive reviews suggest that Galaxy Nails place has skilled technicians who are capable of delivering exceptional results. Additionally, one customer mentions that Ann, the owner, is amazing at doing nails and toes, particularly excelling at white tip acrylics. This indicates that the salon has at least one highly skilled and talented technician.
The kindness and understanding of the staff is another strength mentioned by multiple customers. They appreciate the friendly and accommodating nature of the technicians, indicating good customer service. This positive atmosphere can contribute to a pleasant experience for customers and increase their satisfaction with the salon.
Furthermore, the attentiveness to detail is highlighted by a customer who received a thorough gel fill. The technician took their time and was focused on ensuring a perfect result. This attention to detail is commendable and demonstrates a commitment to providing high-quality service.
On the other hand, there are several weaknesses that need to be addressed. One of the major issues is the breakdown in communication, resulting in a customer only receiving one service instead of the intended two. This shows a lack of organization and clarity within the salon. Another customer had a negative experience where the technician stabbed them with the snippers, indicating the potential for safety issues at Galaxy Nails place.
There were also instances of mistakes being made, such as bringing the wrong color or leaving streaked polish and unpainted sides of a nail. These errors suggest a lack of attention to detail or proper training among some of the technicians. Additionally, there were complaints about the lack of cleanliness and clutter within the salon, as well as non-sterilized tools. This raises concerns about hygiene standards and could be off-putting for some customers.
Several customers mentioned negative experiences with the husband of the owners, including an incident where the customer requested a fix for an error and was met with anger and eventually told not to come back. This indicates poor customer service and an unethical attitude from the salon.
To sum up, Galaxy Nails place has strengths in terms of providing exceptional results, kindness, and attentiveness to detail. However, there are weaknesses that include breakdown in communication, mistakes made during services, cleanliness issues, and poor customer service experiences. It is important for the salon to address these weaknesses and improve upon them to ensure customer satisfaction and a positive reputation.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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