Five Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
They are very friendly and does excellent work. They take their time and make sure your service is correct. Khan, Tuan, Pablo does an excellent job. I love coming here!
I’ve been going to this business for 16 years. They have amazing service and amazing talent. Me and my daughters drive 45 minutes from southern Ohio to the east side of Columbus because I will not have anyone else do me and my daughters nails. We love 5 star nails!!
I love going here to get my nails done they are cheap & affordable & the atmosphere is very chill. The service is great & the nail techs are all amazing. My nail designs that my nail tech does are all freestyle & I love my designs every time I get designs on my nails.
I’m so happy I took a chance and tried 5 Star Nails. After a couple of sad and disappointing visits at other salons I was skeptical but they definitely left a wonderful impression on me. Thanks again!!!
They cut my skin so many times and i started to bleed, i had no aid and they kept drilling my thumb and pinky blistering. I went Thursday on the 2nd and they did treat me with hospitality like my mom.
Been going here for over 10 years and I love this salon! All techs are great and respectful! Never had any issues with my nails or feet. Prices are very fair for the quality of the job!
The service was quick and the staff were friendly, that's why I'm giving two stars. I got a pedicure and the employee started cutting into my toe skin causing it to bleed and burn. No one has ever needed to cut any skin away from my toes, and now I have scars. The gel polish was sloppily applied, so the finish is lumpy across each nail. The gel also began to lift and peel after 1 week. I came here because this was one of the only places open later on a Sunday. I'll make sure I plan my schedule better to avoid needing to go to this place in the future.
The wait was an hour long but they paid close attention to details and my nails turned out good. With in like 3 days a couple of my acrylics nails popped off easily. I took them all off by the end of the week because i wasn’t happy. My mom got a pedicure and she was also pleased with the result. All of the nail techs seemed to be good.
Quick Facts About Five Star Nails
Five Star Nails has several strengths that are evident from the comments. First, they are praised for their excellent work and attention to detail. They take their time and ensure that the service provided is correct and satisfactory. This suggests that the nail technicians at Five Star Nails have a high level of skill and expertise in their craft. Additionally, the positive experiences of customers over many years indicate consistent quality service and talent.
Another strength of Five Star Nails is their friendly and welcoming atmosphere. Multiple comments mention the friendly staff and the positive experience of visiting the salon. This indicates that the staff at Five Star Nails prioritize customer service and create an environment that makes people feel comfortable and valued. This can be a significant factor in attracting and retaining loyal customers.
Affordability is another strength mentioned in one of the comments. Five Star Nails is described as cheap and affordable compared to other salons. This can be a significant advantage for attracting customers who are conscious of their budget or looking for a cost-effective option for nail care. Providing quality service at an affordable price can help establish Five Star Nails as a desirable choice among potential customers.
Another strength of Five Star Nails is the nail designs. One comment mentions that the nail technician does freestyle designs and the customer loves their designs every time they visit. This suggests that the salon offers a wide variety of creative and personalized nail designs, catering to individual preferences. Providing unique and trendy nail designs can be a competitive advantage and appeal to customers looking for a more personalized touch.
However, despite these strengths, there are also weaknesses that need to be addressed for Five Star Nails. One comment mentions that the customer experienced cuts on their skin during their visit, which caused bleeding and discomfort. This indicates a lapse in proper technique or care by the nail technician. It is essential for Five Star Nails to address this issue and ensure that all technicians are properly trained to avoid causing harm to customers. Implementing strict quality control measures and providing ongoing training and supervision can help prevent such incidents in the future.
Another comment highlights the issue of gel polish application. The customer mentioned that the gel polish was sloppily applied, resulting in a lumpy finish. Additionally, the gel started to lift and peel after just one week. This indicates a lack of attention to detail and quality control in the nail polishing process. To address this weakness, Five Star Nails should focus on improving their application techniques and ensuring that proper steps are followed to ensure long-lasting gel polish. This can be achieved through proper training and supervision of nail technicians and using high-quality products.
Another weakness mentioned is the long wait time. One comment states that the wait was an hour long. Although the positive outcome of the service is mentioned, a long wait time can be a deterrent for potential customers who value their time. Five Star Nails should consider implementing strategies to reduce wait times and manage appointments more efficiently to provide a better customer experience.
In conclusion, Five Star Nails has several strengths, including excellent work, friendly service, affordability, and personalized nail designs. These strengths contribute to the salon's positive reputation and loyal customer base. However, there are also weaknesses that need to be addressed, such as cuts during service, sloppy gel polish application, and long wait times. By addressing these weaknesses and continuously striving for improvement, Five Star Nails can further enhance their strengths and provide an exceptional nail salon experience for their customers.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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