Feel Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
Amenities
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Wi-Fi
Planning
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Quick visit
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
I must start of by saying the staff is friendly. however the quality of hair does not match the prices. last but but not least the chinese (female) owner is rude and nasty. Why bother come into our communities to sell your products if you don't have no respect for us. I will never patronize this business ever again.
Don’t buy from them, do not support, after years of my money sustaining their business, I was sold a faulty product and they would not even issue an EXCHANGE. The owner is RACIST as well.
I've been going here for all my hair product needs for years. This store never fails me.
I only needed hairnets for work and the guy said they were closed at 6:43. Great way to close customers when there are 17 minutes for me to grab hairnets and pay. Would’ve been out in two minutes. I had come straight from work to meet the cutoff time and got disappointed. I just moved to the area but I guess I’ll find another beauty supply that closes their door at their STATED time.
I bought 2 packs of tape in hair the hair didn't even last long and the paste for it didn't either.
I like buying my supplies from here because they do have everything and i mean Everything. But, the employees need to be a little more nice to their customers. They're sometimes rude and on top of that, they stare at you hard when you enter the store, like you're about to steal something. It's ridiculous. Just a few days ago, I went to go buy hair shears. I see they were getting ready to close, even though it was 7:30 (the store closes at 8, according to the hours listed) and while I was going to buy the shears, I was getting rushed out of the store by one of the ladies. Like c'mon man. You don't do that. Very unprofessional. I would stop shopping here, but not a lot of beauty supply stores have the products they have and the location is right near my place, so it's convenient. It's unfortunate that the employees treat their customers that way. We're the reason this shop is even still standing. If it continues like this, i’m going to have to take my money elsewhere. So, I would try to be more polite, or replace your employees with nicer ones. Thanks. Lastly, I was going to give this place four stars, but I took one more off because the prices are laughable.
The staff follow you around the store as you shop. You're better off shopping online!
So disappointed in this store, the young women assisted me gave excellent service, but what I didn’t like is she doesn’t get the $5 for cutting the lace off my wig.. They are taking it at the register.. I’m told it goes to the company.. I would not shop there anymore since they want to rob their employees of a little tip smfh… and I did tip the lady for her service, u crooks
Quick Facts About Feel Beauty Supply
Feel Beauty Supply has several strengths and weaknesses based on the comments provided. On the positive side, customers mentioned that the staff is generally friendly and that the store has a wide selection of products. Many customers have been loyal patrons for years, suggesting that they have had consistently positive experiences with the store.
The store's wide selection of products is also mentioned as a strength, with one customer stating that they have "everything and I mean everything." This suggests that Feel Beauty Supply is able to meet the diverse needs of its clientele.
However, there are several weaknesses that customers have pointed out. One major concern is the quality of the products in relation to their prices. Multiple customers mention that the products they have purchased did not meet their expectations or did not last very long. This indicates that there may be issues with the quality control of the products being sold.
Another significant weakness is the perceived rudeness and unprofessional behavior of the owner and some employees. Customers have described the owner as "rude and nasty" and have criticized the employees for being rude, staring at customers, and rushing them out of the store before closing time. These negative experiences with staff members can create an uncomfortable shopping environment and drive customers away.
Another weakness mentioned is the store's closing time. One customer expressed frustration when they arrived 17 minutes before closing but were denied entry and unable to make a quick purchase. This highlights a lack of flexibility in the store's closing procedures, potentially discouraging customers who may have urgent or time-sensitive needs.
In addition to the above weaknesses, some customers mentioned concerns about racism and unfair wages. One customer claimed that the owner is racist, while another expressed disappointment that an employee did not receive a tip for their service. These allegations can significantly damage the reputation of the store and deter potential customers.
Lastly, a few customers mentioned that they prefer to shop online or find alternative beauty supply stores due to their negative experiences at Feel Beauty Supply. This indicates that the store may be losing customers to competitors or online retailers, which can negatively impact its growth and profitability.
In conclusion, Feel Beauty Supply has strengths such as friendly staff and a wide product selection, but it also has several weaknesses. These include issues with product quality, perceived rudeness from staff members, inflexible closing procedures, and allegations of racism and unfair wages. Addressing these weaknesses will be crucial for the store to retain and attract loyal customers and maintain a positive reputation in the community.
Today
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