Fashion Nails

+1 828-345-6245

1732 US Hwy 70 SE, Hickory, NC 28602 United States of America

Open Today: -

Fashion Nails Info

1732 US Hwy 70 SE, Hickory, NC 28602 United States of America
+1 828-345-6245
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Restroom

Best PlaceJuice Reviews

By far one of the best nail salons I've been to in a very long time. My nails always look great and last a long time. The environment is so friendly and they treat you like family. I recommend Trone as he is who does my nails (I don't know if I spelled his name correctly.????‍♀️)

Generally trying to "walk in" and salon on a Friday morning at 11:30 is a bad idea. I was in a hurry to have a pedicure and I was taken care of in due time. There was only 1 customer ahead of me and the owner (greeter?) Was very courteously. The technician was friendly, not overly bubbly but got the job done well. The shop is kind of old school with an 80's/90's vibe but still clean and organized, the UV bulbs for feet were not working or something because they were using a small fan on the ground instead, it was no big deal to me; my pedicure only cost $20 so, still a good value in my opinion.

The old man is friendly but he did a terrible job. Probably the worst I’ve ever gotten them. I mentioned to one of the ladys there if she can redo them because it looked so bad and she only painted over it making it extremely thick And seemed to have an attitude. I also brought two people with me to get their first pedicure and they only offered the 2 prices sitting at the front of the chair, when the prices actually start at $30! They paid $65 each for a mediocre job. Very upset they are dishonest about the priced options to people who had no idea what the prices really are for a pedicure. AVOID This place! I paid $170 for two pedicures and one manicure. Very upset at the service and dishonesty. I will never go back! (P.s these are my nails after she “fixed them” - they were WAY worse)

Nice friendly atmosphere, however the nails are a disaster. My request was a set of SNS tips. The lady who did my nails had to take off 3 and redo after I repeatedly told her the tips are to small. They ALL point upward, there is a space between my nails and the tips, very thick with indentions in the middle and they all look like there is a wet spot underneath (hard to see in the pic). Maybe I got someone that is not so good bc it happens however there was nothing to be done to address the issue. I will not refer nor will I go back.

I booked an appointment for 11am. After 30 minutes of waiting, someone finally spoke to me and put me in a chair. Another 30 minutes went by without a word from anyone else. I finally started putting on my shoes and asked how much longer it was going to be as it was an hour after my appointment. He said oh someone can start you now. It took me saying something in front of the whole place for someone to acknowledge that I was still there. No one apologized for making me wait an hour. Instead of being so money hungry that they over book appointments and take every walk-in there is, they need to think about their customers. The whole reason to make an appointment is to be seen at that time. Not an hour later. It’s amazing they have any customers left if this is how they treat all their customers. The lady who did the pedicure was very nice.

As always they did a great job!! I've been getting Manicures, Pedicures, Acrylic nails, or Gel Nail polish for years. They keep up with the new nail trends. Today I only got a pedicure. The prices are competitive with other salons in the area. I will go back as always.

I love my experience, I got treated with kindness and respect and enjoyed my time there with conversations and laughter

$60 for pedicure and manicure don't get often so not sure is expensive

Quick Facts About Fashion Nails

Fashion Nails Place, based on the comments provided, has both strengths and weaknesses. It is essential to evaluate these aspects to form an accurate analysis of the salon.

One of the most significant strengths of Fashion Nails Place is the quality of the nail services. Multiple commenters mentioned that their nails always look great and last a long time. This indicates that the salon has skilled technicians who are capable of delivering high-quality results. The fact that customers continue to go back for various nail services, such as manicures, pedicures, acrylic nails, and gel nail polish, is a testament to the salon's expertise in staying up to date with new nail trends.

Another strength highlighted in the comments is the friendly and welcoming environment. Commenters mention feeling treated like family and enjoying conversations and laughter during their visits. This aspect is crucial in creating a positive experience for customers and fostering customer loyalty. It suggests that the salon places importance on customer service and creating a comfortable atmosphere for clients.

The reasonable pricing is also regarded as a strength. Multiple commenters mention that the salon's prices are competitive with other establishments in the area. This can attract price-conscious customers who are looking for quality services at a reasonable cost. Additionally, one commenter specifically mentions that a pedicure only costs $20, which they consider a good value. Offering affordable options can make Fashion Nails Place more accessible to a wider range of customers.

However, Fashion Nails Place also has weaknesses that should be addressed. One of the common criticisms is inconsistency in the quality of service. While some commenters praise the quality of their nails, others express dissatisfaction and disappointment. Commenters mention issues such as nails not meeting expectations, uneven application, and tips pointing upward. Addressing these inconsistencies and ensuring consistent quality across all technicians is crucial for customer satisfaction.

Another weakness highlighted in the comments is the poor handling of appointments and wait times. Customers complain about appointments not being honored, long waits, and a lack of communication from the salon. This indicates a need for better organization and communication within the salon. Improving appointment management and ensuring that customers are seen at their scheduled time can enhance the overall customer experience.

Furthermore, there is a comment about dishonesty regarding pricing. A customer mentions that the salon only provided two price options for a pedicure, while the actual prices start at $30. This kind of dishonesty can erode trust and lead to customer dissatisfaction. It is crucial for Fashion Nails Place to be transparent and upfront about their pricing to avoid any misunderstandings or feelings of deception.

In conclusion, Fashion Nails Place has strengths in terms of delivering high-quality nail services, providing a friendly and welcoming environment, and offering competitive pricing. However, it also faces weaknesses concerning inconsistent service quality, appointment management, and pricing honesty. By addressing these areas of improvement, Fashion Nails Place has the potential to build a stronger reputation and increase customer satisfaction.