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Fantastic Nails

+1 217-877-8300
4270 Prospect Dr, Decatur, IL 62526 United States of America
Open Today: 09:00 AM - 08:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

My daughter and I went to get our nails done tonight. We will not be back. My nails (the french manicure) are ridiculously thick which is surprising because more than half of my fingers were cut during the filing process. So sore and raw I can’t remove these nails until my hands heal.
My daughters nails (supposed to be gray coffin) are an absolute joke. They’re not even, the shape is horrific, polish all over the place. I truly wonder if the woman that did hers has ever done nails before.
Wish I could give zero stars. Beyond disappointed!
Went in with my friends yesterday, we all got a full set with polish, and only one of us walked out liking our nails. They rushed, and were extremely rude to people coming in and out. The acrylic is lumpy, and my fingers were cut in three different places. Polish is bad, some parts are see through, and there's random glitter stuck in some parts. Awful.
My friend and I went together she was getting mani/pedi I was just getting mani. They started her toes while I waited 20 minutes to start my nails. Which was fine and normal. I then got my nails done, they finished mine and I waited 20 more minutes for them to finish her toes. When they finally finished her toes, the woman tapped her shoulder and said "you come back tomorrow for your mani" they still had an hour left before closing and we had come originally 3 hours before closing. We went to another salon that was willing to take her that night.
Went in for a pedicure. The lady did not clean the tools between customers and reused the foam toe dividers. Not only that they were rude to my daughter on a different visit laughing at her short nails. I will not return
I really like my nails. The woman that gave me the service was nice, all the place it’s clean.
It was pretty nice but there was a kinda long wait because most of the staff was on vacation and staff if kinda rough on feet
The technician cut my skin instead of my toenail and it has literally been bleeding for 5 days now. Its painful and there will be major problems if it gets infected. The matching manicure chipped the same day that I got it done.
I usually don't write reviews, but I had to with this place. Poor service and quality. The nail tech rushed on my nails, tried to literally talk me out of getting the service I wanted. I wanted the colored acrylic with coffin shape. My nails are thick, not filed down and shape like my desire style. She did not wash the seat off or her hands after each customer. When I addressed these things nail tech acted like she did not understand my meaning. I will never return to this shop! I do not recommend this place

Quick Facts About Fantastic Nails

Fantastic Nails Place has several strengths and weaknesses based on the comments provided.
One strength of Fantastic Nails Place is that they have a clean environment. One customer mentioned that the place is clean, which suggests that the salon maintains good hygiene standards. This is important in a nail salon to prevent the spread of bacteria and infections.
Another strength is that some customers liked the service provided by the nail technicians. One customer mentioned that the woman who did their nails was nice, indicating that at least some of the staff are friendly and provide good customer service.
However, the weaknesses of Fantastic Nails Place outweigh the strengths. Many customers mentioned issues with the quality of their nails and the service provided, which indicates a lack of professionalism and skill on the part of the nail technicians.
One common issue mentioned by multiple customers is that their nails were poorly done. One customer mentioned that their French manicure was ridiculously thick and that more than half of their fingers were cut during the filing process. This indicates that the nail technician may not have been properly trained or experienced in providing a French manicure.
Another customer mentioned that their daughter's nails were a joke, with an uneven shape and polish all over the place. This suggests that the nail technician lacked the skill and attention to detail necessary to provide a quality manicure.
Several customers also mentioned that the acrylic used was lumpy and that their fingers were cut during the process. This indicates a lack of skill in applying acrylics and a disregard for customer safety.
Furthermore, some customers mentioned that there was a long wait time and that the staff was rude. One customer mentioned that they were rushed and that the staff was rude to people coming in and out. Another customer mentioned that they had to wait 20 minutes to start their nails while their friend's pedicure was being done, and then had to wait 20 more minutes after their nails were finished. This indicates a lack of professionalism and customer service on the part of the salon staff.
In addition to the issues with service and quality, there were also concerns raised about hygiene practices at Fantastic Nails Place. One customer mentioned that the tools were not cleaned between customers and that foam toe dividers were reused. This is a clear violation of basic hygiene standards and raises concerns about the cleanliness of the salon.
Overall, based on the comments provided, the weaknesses of Fantastic Nails Place far outweigh the strengths. The salon has issues with quality, professionalism, customer service, and hygiene practices. These concerns would likely deter customers from returning and would give the salon a poor reputation. It is important for the salon management to address these issues if they want to improve and attract satisfied customers.


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Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 11:00 AM - 05:00 PM

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Location