Hero image

Elise's Barber Shop

+1 530-310-2342
120 S Gay St, Susanville, CA 96130 United States of America
Open Today: 09:00 AM - 04:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

My tiny family just moved to northern california and my kiddo was in dire need of a haircut after he decided trying to grow out his hair to donate was so not worth the tangles that came with everyday maintenance. Enter Elise's Barber Shop! I was nervous that I wouldn't be able to get a same day appointment when I called and the lovely lady on the other end of the line told me to bring my boy in and they would get him in a chair. Immediately upon entering the establishment, I was pleased to find a relaxed atmosphere and a kind woman named Dawn cheerful and eager to help. The establishment was very tidy and it seems the customer service experience is just as lovely as the other reviews claim. There are a few toys to keep the young ones occupied while parents get their hair orderly, and even cold beverage for those who are waiting. We were the only customers in at the time but I get the feeling that this place is an enjoyable one to have a chat with neighbors and friends. It's very comfortable and all things small town comfort that big name shops have never been able to offer, speaking from experience.
I showed her a photo of what I wanted and she said, "No problem!" She put the bib around him when he was settled and even put some paper around his collar to avoid itchy hair falling into his shirt. It took her about 20 minutes or so to turn his wild hair into an adorable pompadour style, told me what kind of product was needed to suit his hair, and the whole wonderful experience only cost me $20! I would highly reccomend this establishment to mothers who have found the art of trimming young boy hair elusive! I will be bringing my son here for all future haircuts and I'm so glad to have found such a welcoming community to raise him in!
This was my first visit. I was impressed! I received thoughtful and professional service in a friendly environment. Very reasonable prices, too. If anything, I think she should charge more!
I have to say they are without a doubt my favorite shop to go to. Great atmosphere, perfect to bring the kids and watch TV on the big screen while they wait. As well as grabbing a beer out of the fridge while you get you're haircut. Great cuts , along with great customer service recommended 10/10
Ive had my haircut here before and it was a decent job no complaints, but the second time I came here it was by far the worst haircut I have ever gotten. The lady that did it was extremely rough and scratched my neck 6 ways from Sunday it was incredible uncomfortable experience. Idk what was going on that day, but the haircut was atrocious and my neck still hurts.
i love her shop she has cut my husbands hair for years and now she cuts my sons hair
Best Barber shop ever. Elise's signature gentleman fades are famous and I was personally there when a gentleman drove from out of state for 6 hours just to get her to cut his hair. The beer while you wait is a happy bonus❣️
There's 2 chairs, and 2 barbers. Very friendly. They would like to ensure they give the proper haircut so they ask what kind of haircut and sometimes the clip size.
I love the environment and the friendly staff. I've been taking my son here for a year now and have been highly satisfied every time. I will never go anywhere else!

Quick Facts About Elise's Barber Shop

Elise's Barber Shop has received mostly positive comments from customers, highlighting strengths such as excellent customer service, a relaxed and friendly atmosphere, reasonable prices, and skilled haircuts. However, there is also one negative comment that points out a weakness in terms of a bad experience with a particular barber. Let's analyze these comments in more detail to understand the overall strengths and weaknesses of Elise's Barber Shop.
Starting with the strengths, one customer mentioned that the lovely lady who answered the phone was accommodating and managed to fit their child in for a same-day appointment. This demonstrates that Elise's Barber Shop is responsive to customer needs and strives to provide convenient service. Additionally, compliments were given to the kind and cheerful staff, creating a welcoming atmosphere for customers. The tidiness of the establishment also contributes to a positive impression and adds to the overall customer experience.
The comments also praise the quality of the haircuts provided at Elise's Barber Shop. The barber named Dawn was able to recreate the desired style from a photo, and the resulting pompadour haircut was described as adorable. The fact that Dawn also provided recommendations for hair products shows a level of expertise and knowledge. Furthermore, the reasonable price of $20 for a child's haircut was appreciated by the customer, suggesting that Elise's Barber Shop offers value for money.
Another strength mentioned by a customer is the family-friendly environment. With toys available for children and a big-screen TV, it is clear that Elise's Barber Shop strives to create a pleasant experience for both parents and kids. Additionally, the option to grab a beer from the fridge while getting a haircut is seen as a happy bonus by another customer. This adds to the relaxed and enjoyable atmosphere at the shop.
However, there is one negative comment regarding a painful and unpleasant experience during a haircut. The customer mentions that the barber was rough and scratched their neck, resulting in discomfort and a poor haircut. This highlights a weakness in consistency and quality control at Elise's Barber Shop. It is crucial for the shop to address this issue, ensuring that all barbers provide high-quality and comfortable haircuts to maintain their positive reputation.
In conclusion, Elise's Barber Shop has several strengths that contribute to its positive reputation. These include excellent customer service, a friendly atmosphere, reasonable prices, skilled haircuts, and a family-friendly environment. However, there is a weakness in terms of inconsistency in the quality of haircuts and customer experience. To improve, Elise's Barber Shop should ensure that all barbers provide consistently high-quality service and address any issues raised by customers to maintain their positive reputation and customer satisfaction.


Today

Opening Hours

Monday 09:00 AM - 04:00 PM
Tuesday 09:00 AM - 04:00 PM
Wednesday 09:00 AM - 04:00 PM
Thursday 09:00 AM - 04:00 PM
Friday 09:00 AM - 04:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed

How to go there

Location