Elegant Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
I had a great experience here! My nails look amazing. Got them done for a witch photo shoot. Cost me a lil more then I planned to pay for a simple gel manicure but with the designs and how they took the time to make sure they did a good job, I will be back!
Linda was awesome!! This was my first time at Elegant Nails and I got a regular pedicure and dip nails, and I’m very happy with how my nails turned out. Very pretty nails and Linda took great care in what she was doing! Not only Linda, but the entire staff seemed to really know their clients, and were very personable and hospitable. Very happy with my overall experience here! Thank you!! -Paola
Edit: added nail photos!!
Worst experience ever those are not human they are liar . I had my nails done all nails polished came out the owner told me to come back he will fix it he gave me the price . When I come back the next day him and the wife want to charge me extra. And he’s raising he’s voice at me .very poor customer service. Those Chinese or Vietnamese whatever they are only cares about money.
Victoria is my Nail tech, shes such a delight. I love my nails
TOM does my eyelashes that i love also
Tom is amazing and articulate! He always knows what I like and what I want. I highly recommend Tom to do your nails! Thanks Tom so much for my amazing nails!
Krista :)
The worst nail place I've ever been to!
I really wonder how are you still in business?!
I went for a regular manicure. However, I've had some left over layers from a previous gel manicure. The technician I was paired with wrapped up my nails and didn't give any time for them to sit. She started scraping and was going to damage my nails if I wasn't going to tell her to let them sit for a bit longer. Then she disappeared for good 20 minutes. I looked around and noticed exact same technician doing a pedicure on another client. Then I've waited another 10 minutes for another technician to get available. The second technician had the worst attitude and Energy ever. She was pulling my hands and cutting my cuticles while I still had left overs from my gel. Then she didn't even bother to clean it all. So she was ready to apply the polish on top of my not cleaned and shaped up nails. I thought "you've got to be kidding me"! Then I asked her to clean them a bit more. She didn't understand what I was saying... I said never mind and walked to the front desk wanting to pay for pretty much wasting my time and giving me that nasty attitude for no reason!
On top of all that they asked me to pay $24. Lol
I mean seriously!
I explained that there is still gel there that needs to be removed. All of sudden Noone was speaking English. Lol
It was very unpleasant and extremely unprofessional set up. Not to mention how filthy it was everywhere...
My first time having a Mani and Pedicure, it was excellent, and Sofia was really good. I will go back. Price for Mani and Pedi 52 dollars.
Great nails and service always. Tom does the BEST nail art, 3d flowers, stickers, designs, and natural looking nail shape.
Quick Facts About Elegant Nails
Elegant Nails place received a mix of positive and negative comments, providing a range of insights into their strengths and weaknesses.
One strength mentioned by multiple customers is the quality of the nail services provided. Customers expressed satisfaction with the outcome of their nails, mentioning that they looked amazing, pretty, and natural. The positive comments specifically highlighted the expertise and care taken by the nail technicians in ensuring a good job. This indicates that Elegant Nails place excels in providing high-quality nail services, with attention to detail and customer satisfaction.
Another strength is the personable and hospitable attitude of the staff. Customers appreciated the friendly and welcoming nature of the staff, specifically mentioning Linda and Tom as being delightful and knowledgeable. This indicates that the staff at Elegant Nails place are customer-focused and strive to create a positive and comfortable atmosphere for their clients. This can help create a loyal customer base and generate positive word-of-mouth.
The ability to provide a range of services is also mentioned as a strength. Customers mentioned getting services such as gel manicures, regular pedicures, dip nails, and eyelash extensions. The mention of nail art, 3D flowers, stickers, and designs indicates that Elegant Nails place offers a variety of options for customers to choose from, allowing them to personalize their nail services. This indicates that Elegant Nails place is versatile and able to cater to different preferences and needs.
However, there are also weaknesses mentioned in the comments that need to be addressed. One significant weakness pointed out is the issue of poor customer service and communication. One customer expressed dissatisfaction with the treatment received from the owner when they returned to fix an issue. The mention of the owner raising his voice and poor customer service indicates a lack of professionalism and commitment to customer satisfaction. Another customer had a negative experience with technicians who did not properly understand or address their needs and left their nails uncleaned and unpainted. These incidents suggest a lack of training or attention to detail among certain staff members.
Another weakness brought up is the cleanliness of the establishment. One customer described the place as filthy, which creates a negative impression and raises concerns about hygiene and sanitation. This indicates a potential lack of attention to cleanliness standards within the salon.
Lastly, the issue of inconsistent pricing was raised in one of the negative comments. The customer felt that they were being overcharged for services that were not properly performed. This indicates a lack of transparency and fairness in pricing, which can lead to customer dissatisfaction and loss of trust.
In conclusion, Elegant Nails place exhibits strengths in providing high-quality nail services, having knowledgeable and personable staff, and offering a range of services. However, they also face weaknesses related to poor customer service, communication, cleanliness, and inconsistent pricing. These weaknesses need to be addressed in order for Elegant Nails place to improve their overall customer experience and satisfaction.
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