El Mariachi Info
- 1675 Hwy 31 N, Prattville, AL 36067 United States of America
- +1 334-361-5121
- [email protected]
- +1 334-361-5121
- +1 334-361-5121
Best PlaceJuice Reviews
The food was good, but the watier forgot to give me my tortillas for my fajita and my sauce for my chips, I had to come back to the restaurant to get them.....I will make sure I double check my order before I leave..
Amenities
Service options
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Outdoor seating
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Drive-through
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
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Comfort food
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Kids' menu
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Quick bite
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Small plates
Dining options
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Dessert
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
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Cozy
Crowd
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Groups
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Tourists
Quick Facts About El Mariachi
El Mariachi place has garnered a mix of positive and negative feedback from customers, highlighting both strengths and weaknesses of the restaurant. Let's explore these comments and analyze the strengths and weaknesses in detail.
Starting with the strengths, customers have praised the food quality at El Mariachi place. Many individuals have commented that the food is delicious and authentic, particularly mentioning the chips and salsa, as well as the molcajete dish. The positive feedback on the food suggests that El Mariachi place excels in creating flavorful and appetizing Mexican dishes.
Another strength highlighted in the comments is the friendly service provided by the staff. Customers have mentioned that the service was fantastic and that the employees were friendly. This positive experience of good service contributes to a pleasant dining atmosphere and is likely to encourage repeat visits from satisfied customers.
The fun atmosphere of El Mariachi place is also seen as a strength. Although not explicitly elaborated upon, the mention of a fun atmosphere indicates that the restaurant strives to create an enjoyable environment for its customers, which can be a key factor in attracting customers and making their dining experience memorable.
Additionally, the presence of a drive-up window for take-out orders is mentioned as a strength. This feature caters to customers who prefer convenience and quick service, making it easier for them to order and pick up their food without needing to dine in. It also adds another dimension to the restaurant's services, potentially attracting a wider range of customers.
Moving on to the weaknesses highlighted in the comments, one recurring issue is the inconsistency in service. Some customers mentioned instances where their orders were not fulfilled correctly, such as forgetting to provide tortillas for fajitas or sauce for chips. These mistakes can lead to inconvenience for customers and an overall negative dining experience. These instances highlight a weakness in the restaurant's attention to detail and quality control, as well as its ability to address and rectify mistakes promptly.
Another weakness pointed out by a dissatisfied customer is the poor quality of food. The individual described their experience as "horrible" and mentioned that the food was "nasty." They further elaborated on the cold queso and the fact that they had to send their friend's food back because of its poor taste. This negative feedback directly points to a weakness in the culinary preparation and consistency of dishes at El Mariachi place.
Furthermore, the negative comment also highlighted issues with the overall service, such as a failure to take drink orders, long wait times, and difficulties in obtaining the check. These instances indicate a larger problem with the overall operations and customer service management, contributing to a negative dining experience.
Price and value were also mentioned as a weakness by one customer who found the chicken quesadillas to be dry and the portion size of the cheese dip to be inadequate. This comment suggests that the pricing of certain dishes may not align with the quality and taste experienced by the customer, leading to a perceived lack of value for money.
In conclusion, El Mariachi place possesses several strengths such as delicious food, friendly service, a fun atmosphere, and convenient drive-up window for take-out orders. However, the weaknesses highlighted in the comments point to inconsistencies in service, poor quality of food, issues with overall operations and customer service management, and perceived poor value for money. These weaknesses can impact the overall dining experience and should be addressed by the restaurant for improvement.
Place Pictures
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 09:00 PM |
| Sunday | Closed |
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