Dominican Hair Salon Info
- 333 S Main Ave, Scranton, PA 18504 United States of America
- +1 570-780-6226
- [email protected]
- +1 570-780-6226
- +1 570-780-6226
Best PlaceJuice Reviews
First of all they need a translator because I went in asking for a perm & cut they literally burned my hair, my hair was thick & beautiful !now,& it was hella expensive for Dead dry and. Not curly !
Boys haircuts are ok.
Amenities
Accessibility
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Wheelchair accessible entrance
Payments
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Cash-only
Quick Facts About Dominican Hair Salon
The strengths and weaknesses of the Dominican Hair Salon can be analyzed based on the comments provided.
Strengths:
1. Boys haircuts: According to one comment, the boys' haircuts at the salon are okay. This implies that the salon may have skilled stylists who are capable of delivering satisfactory results for a specific type of service.
2. Accommodating and friendly: A customer mentioned that the staff at the salon were accommodating, nice, and provided great conversation. This shows that the salon prioritizes customer service and strives to create a pleasant experience for their clients.
3. Skillful hairstyling: One comment praised the salon for giving the customer the exact hair style they desired. This indicates that the salon has talented hairstylists who can execute specific and desired hairstyles effectively.
4. Competitive pricing: A customer mentioned that they received a variety of services including bleaching, coloring, blow-drying, flat ironing, and haircutting for a low price. This suggests that the salon provides services at affordable rates, which can be a draw for customers seeking value for money.
Weaknesses:
1. Language barrier: One comment highlights the need for a translator at the salon. This suggests that the salon primarily caters to Spanish-speaking clientele and struggles to effectively communicate with English-speaking customers. This language barrier can hinder smooth and accurate communication regarding the desired services, leading to potential misunderstandings and dissatisfaction.
2. Heat damage and hair loss: A customer expressed dissatisfaction with the salon, claiming that they experienced heat damage and hair loss after a wash and blow-dry service. This indicates that the salon may lack proper training or technique when using heat-styling tools, potentially leading to detrimental effects on the customers' hair.
3. Unauthorized product use: A comment reveals that the salon uses relaxers in their products without informing the customers. This lack of transparency can lead to unwanted results, such as permanent hair straightening and hair loss, which can significantly affect the overall satisfaction of the customers.
4. Poor customer service: Several comments point to poor customer service at the salon. Customers mentioned being ignored, not being greeted or approached, and feeling a negative and unfriendly ambiance. This indicates a lack of professionalism and a disregard for making customers feel welcomed and valued.
5. Run-down appearance: One comment describes the salon as small, run-down, and dirty with a weird smell. This suggests that the physical environment of the salon is not well-maintained, which can create a negative impression and deter potential customers from visiting.
In conclusion, the strengths of the Dominican Hair Salon include satisfactory boys haircuts, accommodating and friendly staff, skillful hairstyling, and competitive pricing. On the other hand, the weaknesses include a language barrier, heat damage and hair loss, unauthorized product use, poor customer service, and a run-down appearance. These factors should be taken into consideration when evaluating the overall performance and reputation of the salon.
Today
Opening Hours
| Monday | 10:30 AM - 07:00 PM |
|---|---|
| Tuesday | 10:30 AM - 07:00 PM |
| Wednesday | 10:30 AM - 07:00 PM |
| Thursday | 10:30 AM - 09:00 PM |
| Friday | 10:30 AM - 09:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | Closed |
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