Doggie Spa Of America Info
Amenities
Accessibility
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Wheelchair accessible entrance
Best PlaceJuice Reviews
The business smelled so bad I could not breathe. I will not take my dog back again. My dog did not even smell clean and her cut looked like a child with scissors cut her. I’m so dissatisfied the last few times I’ve taken my dog there, quality just keeps getting worse. I’ve taken my dog there since 2016 and I’m looking for a new groomer. Her tears did not get cleaned and her fur does not look clean and she does not smell like she was bathed. I’m going to have to take her to get it done right elsewhere. Don’t waste your money or your dogs stress at this place. I really don’t think this place has the animals in their best interest.
I’ve taken my dog here for the last time. Place stinks so bad I can’t even breath in there. Asked for my dog to have his hair shaved to one even length and his hair is so uneven...especially around his face. Would have taken him back in to complain but oh my ...the smell. Not happy at all.
If i could give them no stars i would, I had both of my dogs boarded for my 10 day wedding out of town. My husky/Shepard mix came back smelling like a farm and my other dog smelled like vanilla. My husky/Sheppard had Knotts and burrs all through out his under coat. Which inturn will cost me almost as much to fix. Even after giving him a bath, the smell would not go away. I do not recommend this place at all. Even the front desk lady didn't even know how to reload the receipt paper. They are unorganized and nobody's trained enough to handle taking care of anyone's dogs. Let alone the fish tank in the lobby was beyond dirty and smelt awful. If they can't take care of a simple thing like changing water... image what they do to your dogs. We will be calling tomorrow TO GET OUR MONEY BACK.
Took my Shepsky to them for de-shedding treatment and bath, which they said included toenail trim and ear cleaning. I paid $75 total. The de-shedding worked well, but they didn't trim her nails or clean her ears. She was there from 9am to 530pm.
I took my 2 dogs there today, second time for my yorkie but first for my frenchie with this groomer. We went to the new location and it was horrible. The smell is unbearable, it was so dirty, and she cut a chunk off of my yorkie’s ear, the worse part was she didn’t even let me know until after I had paid and was headed out. My frenchie was supposed to be deshedded, bathed, and nails trimmed but he covered my car in hair and obviously was not deshedded and his nails definitely were not trimmed. We will not go back and do not recommend this place to anyone. We waited 5 hours and I’m sure a large part was waiting on my 10 year old yorkies ear to stop bleeding where she took out a large chunk. Also his cut was very uneven but I didn’t dare ask her to even it up because I was afraid he would be further injured.
First timethere and they took very good care of our pups.. trimmed nicely and didn't seem scared after.. good place to go
Their prices have gone up but their quality has gone down. My dog wasn't even fully groomed the last time but I was charged full price. May need to look into a different groomer.
Very courteous and took very good care of Dog. Can't help but recommend Doggie Spa of America in Nixa.
Quick Facts About Doggie Spa Of America
Strengths:
1. The staff is courteous and takes good care of the dogs.
2. One customer mentioned that their dogs were trimmed nicely and didn't seem scared.
3. The business has been in operation since 2016, indicating that they have some level of experience and established clientele.
Weaknesses:
1. Multiple customers mentioned that the business smells bad, making it uncomfortable for both dogs and humans.
2. Several customers expressed dissatisfaction with the quality of grooming. Dogs were not appropriately cleaned, cuts were uneven, and services like nail trimming and ear cleaning were not performed.
3. A customer mentioned that the groomer did not inform them about an injury to their dog's ear until after they had already paid and were headed out.
4. There are multiple complaints about the uncleanliness of the facility, including a dirty fish tank in the lobby.
5. One customer mentioned that their husky/shepherd mix came back smelling like a farm, indicating poor hygiene standards.
6. Another customer mentioned that their dog came back with knots and burrs in its undercoat, which will cost them extra to fix.
7. Customers have expressed concerns about the staff's lack of training and organization. One customer mentioned that the front desk lady did not know how to reload the receipt paper.
8. The prices seem to have increased, but the quality of service has decreased, according to one customer's comment.
9. One customer mentioned that their dog was not fully groomed but was still charged full price.
10. Long waiting times have been reported, with one customer mentioning waiting 5 hours for their dogs to be groomed.
Overall, the strengths of Doggie Spa Of America appear to be their courteous staff and the fact that they were able to provide some level of satisfaction to at least one customer. However, the weaknesses highlighted by multiple customers, including the unpleasant odor, poor grooming quality, cleanliness issues, lack of communication regarding injuries, and untrained staff, raise concerns about the overall effectiveness of the business. These weaknesses indicate a lack of attention to detail, inadequate training, and a disregard for customer satisfaction, potentially resulting in a negative experience for both dogs and their owners.
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