Divas Style Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
I gave them 2 stars because they are never busy and they take walk-in, soon as you walk in you're in a chair. BUT customer service can be problematic. The first time I went there the stylist that was doing my hair was in a very angry phone verbal dispute. The first 10 minutes of doing my hair, she was telling the other stylist about whatever the issue was. Her tone was loud and anguish. I didn't feel comfortable with someone that aggressive in my personal space.
They need to work on etiquette. Whatever is going on in your home life should be left at your car. Customers pay for service and experience, and when you upset and irate it's transparent and ruins the customer's experience. The other 2 times I visited this location, I was with someone else who also had bad experience. My friends hair was fried. When she washed her hair her curl pattern in the front was ruined. It wouldn't revert back
Just popped into town for my job called early in the morning D answered and told me to come in right away without an appointment. She was very knowledgeable on my napturals and explained every step of what she was doing and why and gave me pointers on how to take care of my I live all the way in Tampa and will definitely be back for her to cater my hair.
I’ve been coming to this salon since 2017 and my experience here has been wonderful my hairstylist DEE always takes care of my hair and her customer service is fantastic my blowouts or silk presses always are on point! She’s always do a very good job ???????? ☺️ KEEP UP THE GOOD WORK DEE !!!!
Dee is amazing been going to her and the salon for over 3 years. Will not let anyone else do my relaxers except this phenomenal woman. She's amazing and my hair LOVES her. Love you Dee!
So I went here for the first time today. They were so nice. They washed and styled my hair sooo good. The lady I went to even recommended products for me to use, to help my hair grow. I will definitely be going back.
I love going here Lupee always delivers excellent quality service. If you don't speak Spanish be patient or take a translator ????
Lexi did my hair and I couldn't be happier. She did an amazing job!!! Definitely coming back!
They did an amazing job!!!! Lupe and Dee were honest and great!! My daughter has very hard course hair and Dee laid it out!!!! A month later and her hair still looks good. We have found our new hair caregivers.
Quick Facts About Divas Style Beauty Salon
Divas Style Beauty Salon has received both positive and negative feedback from customers, highlighting several strengths and weaknesses of the place. Let's analyze these comments in detail to gain a comprehensive understanding.
Starting with the strengths, one customer mentioned that the salon is never busy and accepts walk-ins, resulting in quick service. This can be seen as a convenience for customers who want to get their hair done without having to wait for a long time.
Another positive aspect mentioned by a customer is the knowledge and expertise of stylist D. They praised her for explaining every step of the process and providing tips for hair care. This indicates that the salon has experienced and skilled stylists who can educate and guide customers on how to take care of their hair.
Multiple customers expressed their satisfaction with stylist Dee, who has been described as amazing and phenomenal. It is notable that some customers have been going to her and the salon for several years, emphasizing their loyalty and trust in her services. This suggests that Dee possesses excellent skills and consistently delivers high-quality results.
Additionally, one customer mentioned that Lexi did an amazing job on their hair. This suggests that there are multiple talented stylists in the salon who can cater to different types of hair and deliver satisfactory results.
Moving on to the weaknesses, the most significant issue highlighted by customers is the lack of professionalism and customer service. One customer mentioned that their stylist was engaged in an angry phone dispute and continued to share this negative energy during the hair appointment. This kind of behavior can make customers feel uncomfortable and affect their overall experience at the salon.
Another customer complained that their friend's hair was fried after a visit to the salon, specifically mentioning that the curl pattern in the front was ruined. This indicates some inconsistency and a lack of attention to detail in the stylist's work, which can result in unsatisfactory outcomes for customers.
It is also worth noting that one customer advised non-Spanish speakers to be patient or bring a translator when visiting the salon. This suggests that the salon may not have bilingual staff or sufficient communication skills to cater to customers who do not speak Spanish. This could potentially limit their customer base.
In summary, Divas Style Beauty Salon has strengths such as quick service for walk-in customers, knowledgeable and skilled stylists like D and Dee who provide excellent results and offer hair care advice. However, there are also weaknesses like unprofessional behavior, inconsistent outcomes, and a lack of language accommodation. Improving customer service, maintaining consistency in quality, and enhancing communication skills can help address these weaknesses and further enhance the overall customer experience at the salon.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | Closed |
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