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Dina's Great Cuts

+1 708-447-4173
3904 S Harlem Ave, Lyons, IL 60534 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Dina's Great Cuts

Dina's Great Cuts place has a few clear strengths and weaknesses based on the comments provided.
One of the strengths that stands out is the level of patience and professionalism exhibited by the stylists. One customer mentioned that their toddler can be a handful, but the stylist was patient and was able to soothe the child during the haircut. This showcases the stylist's ability to work with difficult clients and create a comfortable environment for them. Additionally, another customer commented that the staff is always professional and greets customers upon arrival. This demonstrates that the salon values customer service and creates a welcoming atmosphere for clients.
Another strength of Dina's Great Cuts place is the affordable pricing. One customer mentioned that they received a good job at a very low price. This indicates that the salon offers competitive pricing and provides value for customers who may be on a budget. Additionally, another customer mentioned that they were satisfied and completely happy with the price they paid for the service they received. This suggests that the salon offers reasonable pricing considering the quality of the cuts.
On the other hand, there are some weaknesses that can also be identified. One customer mentioned that the lady who cut their hair was extremely rude. This indicates that there may be inconsistencies in the quality of customer service provided by the stylists. Another customer claimed that the salon expects tips even for bad service and will talk badly about customers if they do not speak Spanish. This raises concerns about the salon's professionalism and respect towards its customers. Furthermore, the same customer mentioned that the staff will judge customers in Spanish, which can create a hostile and unwelcoming environment for those who do not understand the language.
Another weakness mentioned by a customer is that the salon consistently messes up their hair. This suggests a lack of consistency or expertise in the stylist's skills or techniques. While the affordable price may attract customers initially, if the haircuts consistently result in dissatisfaction, it can deter customers from returning or recommending the salon to others.
Despite these weaknesses, there are positive aspects mentioned. One customer noted that they had a great haircut and friendly service from Dina herself. This suggests that there may be variability in the quality of the cuts depending on the stylist, with some providing excellent service. Another customer mentioned they were completely satisfied and would definitely be returning. This indicates that there are instances where customers are pleased with the service they receive at the salon.
In conclusion, Dina's Great Cuts place has strengths in terms of patience and professionalism, affordable pricing, and instances of excellent haircuts. However, there are weaknesses in terms of inconsistent customer service, rude behavior, potential language barriers, and consistent haircut errors. It is important for the salon to address these weaknesses in order to ensure consistent customer satisfaction and maintain a positive reputation.


Best PlaceJuice Reviews

Went to cut my toddlers hair. He can be a handful but the stylist was patient. She helped soothed my son. My son did cry but she did an amazing job working through it. Great service.
Great service and haircut is always stunning after Dina if done with me.
The lady's are always professional and they always greet you when you walk in. They do a quick and good job at a very low price. I will be coming back.
The lady that cut my hair was extremely rude, they expect tips for bad service and they will talk bad about you and disrespect you if you do not know Spanish. They will judge you in spanish and overall just such bad service. Do NOT go here
They always mess up my hair. You get what you pay for I guess.
Un lugar a buen precio y una atención aceptable, normalmente sales a gusto con el trabajo que se te hace.
Great service, friendly staff, decent price. 1st time here and completely satisfied. Will definitely be returning.
Great haircut!!! Awesome friendly Dina. Nice place!!!

Place Pictures

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Dina's Great Cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location