Dianna's Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I called about 15 minutes before 1030 and they had availability. I got a full set and shellac manicure and a deluxe pedicure. Summer did my nails and did an excellent job. Another gentlemen did my pedicure and it was the best pedicure I’ve had in 2 years! Highly recommend the deluxe pedicure; it’s worth it! The staff was friendly and made sure I was 100% happy with my service. The salon environment was clean and sanitized. I will be back in the future!!!
What a gem of a salon! I’m not as well-experienced as most with acrylics but Kim and her staff took great care of me and answered all my questions. She did a great job for me and when I went back for a fill, recommendations were made and I couldn’t be more happy. The salon is clean and organized and Kim and her staff are experienced, prepared, friendly and welcoming! Kim has a natural ability to create a really great, friendly social environment between clients too! She knows her clients well and if you’re new, she makes an effort to get to know you. Great business owner and no hesitation in recommending this salon ????
I loved this salon!! Kim did an amazing job on my nails and really took the time to make sure they were perfect, these are probably the best nails I’ve ever gotten! Very friendly staff & good prices, I will be back!
My daughter and I got our nails done today and loved the job they did! Great nail art and service.
Absolutely loved the service. I have super short nails and they made me feel so beautiful! I'll keep going back.
I used to go to Kim consistently but stopped for quite some time. I just went back there and she charged me $65 because I did "premium paint" which I didn't know there was a difference. She pained a heart on my nails and my 6 year old could've done better. She was pushing me to do a new set when I just needed a fill. She was VERY rough and my nails hurt leaving there. I no more than got home and 2 of the nails were peeling off. I have a broken one now because she did them so thin. I truly feel like she was punishing me due to me not being there for so long. Kim is VERY pushy and I would not recommend this place!
I've been going to Dianna's for 7 months and am always happy with my nails, but today's are my absolute favorite so far!
Place was mostly clean, staff were friendly. Pedicure was fantastic - gentle and thorough. Assumed clean tools, but gloves may have been reused between me & my friend for massage portion of pedi. Manicure was rough/aggressive, left me bleeding. Cuticle nippers used too much and were not sanitary. Prices are average for services.
Quick Facts About Dianna's Nails Spa
Dianna's Nails Spa has received generally positive feedback from customers, with many highlighting the excellent service, friendly staff, and clean environment. These strengths contribute to a positive reputation for the spa. However, there are also some weaknesses mentioned in the comments, such as pushy behavior from the owner and concerns about sanitation and roughness during manicures.
One of the biggest strengths of Dianna's Nails Spa is the availability and flexibility of booking appointments. In one comment, the customer mentions that they were able to get an appointment with only 15 minutes notice. This demonstrates that the spa is accommodating and able to fit customers into their schedule, which is likely a positive factor for busy individuals.
Another strength of the spa is the skill and expertise of the nail technicians. Several customers specifically mention that their nails were done well and received compliments on them. The spa also offers a variety of services, including full sets, shellac manicures, and deluxe pedicures, which can attract a wide range of customers with varying preferences.
The friendly and welcoming staff is also mentioned by multiple customers. This contributes to a positive atmosphere and makes customers feel comfortable during their visit. The owner, Kim, is especially noted for her ability to create a friendly and social environment among clients. This personal touch can help build customer loyalty and make the spa stand out from competitors.
The cleanliness and sanitation of the spa are also highlighted in the comments. Customers mention that the environment is clean and sanitized, which is crucial for a nail salon to maintain a positive reputation. This shows that Dianna's Nails Spa takes hygiene seriously and prioritizes the well-being of their customers.
In terms of weaknesses, one customer mentions feeling pushed to do a new set when they only needed a fill. This pushy behavior from the owner, Kim, is seen as a negative aspect of the spa. Pushy behavior can make customers feel uncomfortable and may deter them from returning. It is important for the staff at Dianna's Nails Spa to listen to their customers' needs and preferences and not push unnecessary services.
Another weakness mentioned is a lack of attention to sanitation during the manicure process. One customer states that cuticle nippers were used excessively and were not sanitary. This raises concerns about hygiene practices at the spa. Sanitary practices are critical in a nail salon, as improper hygiene can lead to infections and other health risks. Dianna's Nails Spa should ensure that all tools are properly sanitized between clients and that proper hygiene protocols are followed consistently.
Roughness during a manicure is also mentioned as a weakness. One customer states that their cuticles were cut too much and they left the spa bleeding. Rough and aggressive treatment during a manicure can be painful and cause discomfort for customers. It is important for nail technicians at Dianna's Nails Spa to be gentle and careful when performing services to avoid causing any harm or discomfort to clients.
While these weaknesses should not be ignored, it is worth noting that they are mentioned in a minority of the comments compared to the positive feedback. Overall, Dianna's Nails Spa has a favorable reputation with customers, with many praising the skilled technicians, friendly staff, and clean environment. However, addressing the weaknesses and improving in areas such as pushy behavior and sanitation can help enhance the spa's reputation even further.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 04:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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