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Diamond Nails

+1 216-228-2555
15617 Madison Ave, Lakewood, OH 44107 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

The new owner and her daughter are sweethearts and very kind. They engage in conversations with the customers and treat them well. Highly recommend.
Excellent, beautiful nails. Quick efficient. Good price.
This place is disgustingly horrible ( rude staff ) a young lady was denied service because she was labeled “ too big “ the Average chair holds 400 pound ! She was NOT close to that amount it broke my heart seeing her get turned away as she looked so happy to get pampered. Will not support this business again !
So is amazing! She always does my nails pretty
They did amazing work today on my nails thank you I love them❤
So my nails are beautiful. Not lumpy, it was faster then 2 hours. I kept accidentally messing up the paint on my nails and you could tell she was getting mad at me. But she did good, I plan on returning and making her mad again. And the price is fantastic.
BEST NAILS YET!!! I went to the same girl for years and she stopped so I went somewhere else and my nails looked awful!!! I went to diamond nails to get them fixed and I can honestly say I have never had my nails look this good. AMAZING WORK!!!!!!! Go here!!!
Excellent little neighborhood nail salon. Professional, courteous service and excellent conversation. Ciara took care of me on a walk in and did a great job. I will definitely be returning. One thing to note, only cash tips are accepted so bring a five or so for your nail technicians.

Quick Facts About Diamond Nails

Diamond Nails Place seems to have several strengths based on the comments provided. Firstly, the new owner and her daughter are praised for being sweet and kind, engaging in conversations with customers, and treating them well. This personal touch and good customer service is highly recommended by the commenters. Additionally, the salon is commended for providing excellent and beautiful nails. The work done is described as quick, efficient, and good value for money. Several customers express their love for their nails and the quality of the service.
On the other hand, there are a few weaknesses highlighted in the comments. One commenter had a negative experience at the salon, describing it as "disgustingly horrible" due to rude staff. Another customer shares a heartbreaking incident where a young lady was denied service because she was considered "too big" for the chair, even though she was not close to the weight limit. This incident suggests a lack of inclusivity and discrimination at the salon. This negative experience and lack of acceptance may discourage customers from supporting the business.
One customer mentions that a nail technician seemed to get mad at them when they accidentally messed up the paint on their nails. Although the work was described as good, this instance of the technician's behavior may raise concerns about customer satisfaction and the salon's ability to handle mistakes in a professional and friendly manner.
Despite these weaknesses, the overall consensus seems to be positive. Many customers express satisfaction with the services provided at Diamond Nails Place. One commenter specifically mentions that they have never had their nails look as good as they did after going to this salon. The work is described as amazing, and they highly recommend others to go there. The positive experiences of customers further strengthen the reputation of the salon and its ability to provide quality nail services.
In terms of additional strengths, one comment mentions that Diamond Nails Place is an excellent little neighborhood nail salon. This suggests that it has a strong local presence and serves as a convenient option for nearby residents. The professionalism, courtesy, and excellent conversation displayed by the salon's staff are also highlighted. This indicates that the salon strives to create a pleasant and enjoyable atmosphere for its customers.
One aspect to consider is the salon's policy of only accepting cash tips. While some customers may not mind this, it could potentially be inconvenient for those who prefer to tip using other payment methods. It may be worth considering adding other options for tipping to accommodate a wider range of customer preferences.
In conclusion, Diamond Nails Place has several strengths, including the kind and engaging staff, excellent nail services, good value for money, and positive customer experiences. However, there are also weaknesses, such as instances of rude staff behavior, discrimination and lack of inclusivity, and a potential issue with the salon's tipping policy. Overall, the salon seems to have a positive reputation, but it may benefit from addressing these weaknesses to ensure a consistently positive experience for all customers.


Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

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