De Queen Animal Hospital Info
Amenities
Accessibility
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Wheelchair accessible entrance
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Very kind and informative about my pet's condition. I am driving 40mi. to use this place.
Knowledgeable and kind staff. Have taken my dogs here for years and now one of them is at the age of passing away. The conversations and advice with the staff is always caring and considerate of our emotions in the hard decisions for our pets.
I drove about an hour to see them, they were the only vet willing to take us in an emergent case. The entire staff and Dr. Martin were amazing. My pet had to stay 4 days and have surgery, we were allowed to visit and call to check. They were kind and understanding we will definitely make the drive for any more needs we have.
Dr. Martin is a true animal whisperer. He has saved the lives of more than one of my pets and those of my family when even he wasn't so sure there was any hope. From parvo to reckless drivers the man is a Godsend and a wonder and his team is no less dedicated. Don't doubt your furbabies in his hands. This town gained Angels when he brought his family here.
Thank YOU so very much to the entire staff of the most remarkable humans!!! Endlessly loving and caring for animals... and their humans (especially us city slickers ????) thank you for EVERYTHING you did for us and our Mount Ida rescue dog!!! We love him and our cat seems to be happy he's here with us in North Texas too. He's 50+lbs of love. I still don't understand this emotional connection I have (our family has) with this dog but we'll never let him go he's family ????
I am very impressed! I've always been nervous to take my animals to the vet, but I will definitely come back!! Every single person I talked to was beyond friendly! They answered all of my dumb questions without making me feel like they were on a time crunch. I had to take my kitty Hadassah in and everyone met me with smiles. The doctor was very compassionate and the treatment is working! Awesome people, great customer service, this place gets a 10 out of 5 star review.
Dr Martin is wonderful! I've been bringing all my animals here since I moved to De Queen in 2019 and the whole staff is just amazing and so sweet!
I carried my baby Lexi there because I had been told at one vet that she had red mange. I have 2 other dogs that live in the house with Lexi and they have no signs of it. There is only this time of year that she loses her hair and looks pitiful. So I thought maybe allergies well I took her there and it is allergies. They are GREAT!! there. I got to the vet at 10:30 come to find out my appointment wasn't till 1:30. I live about an hour away from there. They went ahead and got me and Lexi back. They definitely have my vet business!!
Quick Facts About De Queen Animal Hospital
De Queen Animal Hospital is highly praised by its customers, with many positive comments highlighting the strengths of the place. Some of the strengths can be summarized as follows:
1. Knowledgeable and Informative Staff: The staff at De Queen Animal Hospital is highly educated and knowledgeable in their field. They are able to provide detailed information about pets' conditions and offer comprehensive advice to owners. This strength is highlighted in comments about the staff being kind and informative about pets' conditions.
2. Compassionate and Considerate: The staff at De Queen Animal Hospital is recognized for their compassion and consideration towards both pets and their owners. The comments mention the staff being caring and considerate of owners' emotions, especially during difficult decisions for their pets. This strength shows that the staff understands the emotional bond between owners and their pets, providing comfort and support during challenging times.
3. Emergency Services: De Queen Animal Hospital demonstrates the strength of being able to handle emergent cases. The comments mention that they were the only vet willing to take in an emergency case, even from a distance. Their ability to handle emergency situations and provide necessary treatments, including surgeries, is highly valued by customers.
4. Animal Whisperer: Dr. Martin, the veterinarian at De Queen Animal Hospital, is regarded as an "animal whisperer" by customers. He is praised for his ability to save pets' lives, even in seemingly hopeless situations. This strength is highlighted in comments about Dr. Martin saving pets from various challenges, such as parvo and reckless drivers. His expertise and dedication make him a trusted professional among customers.
5. Remarkable Customer Service: De Queen Animal Hospital displays excellent customer service, as mentioned in comments. The staff is described as friendly and approachable, making customers feel comfortable and heard. They are patient in answering questions and providing adequate explanations without making customers feel rushed or silly for asking. This strength enhances the overall experience of customers and leaves a positive impression on their visit.
6. Long-Term Customer Loyalty: De Queen Animal Hospital enjoys loyal customers who have been bringing their pets to the hospital for years. This loyalty is a testament to the strength of the place, as customers continue to rely on their services and trust the staff with the care of their animals. The comments reflect this loyalty, with mentions of bringing all animals to the hospital for years and being impressed with the entire staff.
7. Accommodating and Flexible: De Queen Animal Hospital demonstrates flexibility and accommodation towards their customers. In one comment, it was mentioned that the customer arrived at the hospital earlier than the appointment time, but they were still accommodated and seen promptly. This strength shows the willingness of the staff to go above and beyond to assist customers, even in challenging circumstances.
In terms of weaknesses, there are no notable comments highlighting any specific weaknesses or areas for improvement at De Queen Animal Hospital. While it is possible that there may be some areas where the hospital can enhance its services, based on the comments provided, it can be inferred that the strengths significantly outweigh any weaknesses. However, without additional comments addressing weaknesses, it is challenging to provide a comprehensive assessment of the strengths and weaknesses of De Queen Animal Hospital.
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