D' Pelos Beauty Salon Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
This spot is amazing! The customer service is great. I had an incredible experience here. I got everything done from eyebrows to hair to nails and the service was done professionally and fast. Yanely the Hairdresser is the best and Yuliet the nail tech super creative. I’m very satisfied with their services and I’m given this Salon 10 out 10. If you are ever in this area you most come in!
This place is awesome. The costumer service is great. They always give you coffee, water or anything that you need. All the services I got done here are always 10 out of 10. Naty the lashes technician and Yanelys the hairdresser are the best. I recommend this place.
Amazing experience. Staff is very friendly and inviting. Very clean and prestige. If you’re in the area stop by for a mani/pedi, blowout or any other beauty service you may need.
Me encanto este salon, todo estaba limpio y apenas entre me ofrecieron un cafe. El servicio fue excelente! Volveria a ir de nuevo!
This salon was one of my favorite beauty salons, the employees are really nice and will make you coffee while you wait for your appointment. The place is pretty big and they always have good music. The services I got where for hair, eyebrows and nails. I loved how everything came out! This place was a 10/10
Me encanto el salón! La gente es amable y te ofrecen café mientras obtienes tu servicio!
encantada quede con mi arreglo y me gusta mucho servicio la atención muy limpio
Never again. Jamás vengo aqui.
I get it, going to places with Groupons doesn't get the same priority as full paying customers... But dang, if you don't want people going to Groupon for your services and you're just going to look down on them, DON'T get on Groupon.
Long story short, the lady who was supposed to cut my hair didn't show. The other people there who knew this lady wasn't showing, didn't care. I had to ask them to call her to see if she was coming. When they finally did, she wasn't even on her way. Forgot all about it.
You know, what the crazy thing is? i made the appointment with her literally yesterday. Not like weeks in advance.
You know why? Because every time I called before that, they didn't want to give me an appointment. They were too busy, they only accept it on Wednesday and Thursday...and my personal favorite, "We're closed. I just came in and answered the phone when you called."
Which is straight up a lie because i could literally HEAR the sound of multiple people in the background sounding a lot like an open salon.
Gosh, I'm so mad. I genuinely was so patient through all 4 annoying, unhelpful phone calls. But not giving enough respect to just show up? Or call to say you won't be on time. Scratch that. She didn't even remember she had an appointment. And everyone else there too, avoiding eye contact with me so they don't have to deal with me. Gah, what a waste of my time.
Leaving thirty minutes later with nothing done.
Quick Facts About D' Pelos Beauty Salon Nails & Spa
D' Pelos Beauty Salon Nails & Spa has received mostly positive reviews, highlighting its amazing customer service, professionalism, and variety of services. Customers appreciate the fast and efficient service they received, and many mention specific employees who provided excellent service in different areas such as hair, nails, and lashes. The salon is often praised for its cleanliness, friendly and inviting staff, and the offer of complimentary beverages like coffee.
One of the strengths of D' Pelos Beauty Salon Nails & Spa is its customer service. Multiple reviews mention the friendly and inviting staff who go above and beyond to make customers feel comfortable. The offer of complimentary beverages is also appreciated by customers, as it adds to the overall positive experience. The salon's cleanliness and prestige are another strength, as customers value a clean and well-maintained environment when getting beauty treatments.
Another strength of the salon is its range of services. Customers mention getting various treatments done, including hair, nails, eyebrows, lashes, and more. The fact that customers can have multiple services done in one place is convenient and time-saving. The professionalism of the staff is another strength that is highlighted in the reviews. Customers appreciate the skills and expertise of the employees and mention that the services provided are of high quality.
Despite the positive comments, there is also a negative review that should be taken into consideration. The individual who left the negative review had a bad experience with the salon. They mentioned that the hairdresser they had an appointment with did not show up and that the salon staff seemed uninterested in assisting them. The lack of communication and professionalism in this specific instance is a weakness that the salon should address to improve customer satisfaction.
Additionally, the negative reviewer mentioned difficulties in making an appointment and inconsistencies in the salon's availability. These issues can be seen as weaknesses as they may deter potential customers from choosing D' Pelos Beauty Salon Nails & Spa. Addressing these inconsistencies and improving communication with customers can help mitigate these weaknesses.
In conclusion, D' Pelos Beauty Salon Nails & Spa has several strengths, including excellent customer service, professionalism, cleanliness, and a wide range of services. Customers appreciate the inviting atmosphere and the quality of the treatments they receive. However, the salon should address the weaknesses mentioned in the negative review, such as the lack of communication and availability issues, in order to provide a consistently positive experience for all customers.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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