Cutting Edge Salon

+1 212-625-2826

181 Hester St, New York, NY 10013 United States of America

Open Today: -

Cutting Edge Salon Info

Best PlaceJuice Reviews

I really don’t like going to hair salons because of previous bad experiences but I had one of the best experiences today with Perry at Cutting Edge. He is an amazing stylist. He listened what I look for for a haircut then discussed with me the options and how it would look etc. He was meticulous and made sure it looks perfect. I am extremely satisfied and happy and look forward to come back for coloring.

OPEN Reviews (38)

Amenities

Accessibility

Amenities

Restroom

Planning

Appointments recommended

Quick Facts About Cutting Edge Salon

Strengths of Cutting Edge Salon:

1. Highly skilled stylists: The salon has multiple stylists who are praised for their expertise and professionalism. Customers have expressed satisfaction with the stylist's ability to listen to their preferences and deliver the desired haircut or color.

2. Friendly and attentive staff: The salon has created a welcoming and friendly environment for its customers. The staff members are praised for their friendliness and professionalism, making customers feel comfortable and at ease during their visit.

3. Affordable prices: Customers appreciate that Cutting Edge Salon offers competitive prices compared to other salons in the area. The salon provides high-quality services at a reasonable cost, making it an attractive option for customers who are conscious of their budget.

4. Good customer service: Customers have mentioned the positive experiences they had with the salon's customer service. They were impressed by the receptionist's helpfulness over the phone, and the stylists' ability to provide a thorough consultation and understand their hair needs and preferences.

5. Attention to COVID-19 precautions: Cutting Edge Salon has implemented strict COVID-19 safety measures. Customers have noted the salon's adherence to social distancing guidelines, the requirement of masks, and the availability of face shields for both the stylists and customers. These precautions demonstrate the salon's commitment to the health and safety of its customers.

6. Variety of services: The salon offers a range of services, including Japanese digital straightening, curling, coloring, and balayage. This variety allows customers to choose from different options to meet their specific hair needs and preferences.

Weaknesses of Cutting Edge Salon:

1. Expensive prices for the neighborhood: Despite being praised for affordable prices compared to other salons, some customers still perceive Cutting Edge Salon as expensive, especially when compared to cheaper Chinese hair salons in the neighborhood. This may deter potential customers who are price-sensitive and looking for more affordable options.

2. Limited availability of appointments: It is not mentioned explicitly in the comments, but if Cutting Edge Salon has limited availability for appointments, it can be a weakness for customers who prefer flexibility in scheduling their hair appointments. This could potentially inconvenience customers who may have to wait longer or may not be able to secure a preferred time slot.

3. Lack of frills or luxury experiences: Cutting Edge Salon is described as a "no-frills" salon. While this can be appealing to customers seeking a straightforward and efficient experience, it may not cater to those who prefer more luxurious or pampering salon experiences. Customers looking for additional spa-like services or amenities may feel that Cutting Edge Salon lacks in that aspect.

4. Lack of personalized recommendations: While most customers appreciate the stylists' ability to recommend suitable hairstyles based on their hair type and styling preferences, it is not explicitly mentioned whether the salon offers personalized recommendations or consultations for every customer. Some customers may prefer a more tailored and detailed consultation to ensure they get the exact haircut or style they desire.

In conclusion, Cutting Edge Salon demonstrates multiple strengths that contribute to its positive reputation. The highly skilled stylists, friendly staff, affordable prices, good customer service, attention to COVID-19 precautions, and variety of services are all factors that attract customers and contribute to their satisfaction. However, the salon should consider addressing the perception of expensive prices, improving appointment availability, and considering options to provide a more luxurious or personalized experience to cater to a wider range of customers' preferences.