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Crystal Nails

+1 815-363-5498
2030 N Richmond Rd, McHenry, IL 60051 United States of America
Open Today: 09:30 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Credit cards

Best PlaceJuice Reviews

My daughter got her nails done here and they were incredible!!!! The service providers name was Ty. We were supposed to go back today for her follow up appointment, but unfortunately, she got very sick and we had to cancel. I hate cancelling last minute, but they were very considerate and kind. We would recommend Ty to anyone! He does AMAZING work. We will be back as soon as we are able!
Kathy and the gang are just so amazing. They really care about the customers and make you feel like family. Kathy did my nails beautifully and Nathann did my pedicure and he did a fabulous job! Would give them 100 stars if I could!
I had a mani and pedi done by a very nice young man. He was very nice and answered any and all questions I had. I will definitely be going back to this salon. Everyone seems to be very good at what they do.
I can't believe to tell you how amazing my nails look. Not only did he have to fix the prior work but he picked out a color that just pops. They dont look like acrylics at all and are very natutal looking. I would highly recommend them to everyone!
I'm very picky with my nails. I keep my natural nails fairly long and get dip on my nails. Rey is absolutely amazing, taking his time to make sure my nails look nothing less than meticulous. Everyone here is fantastic, but Rey has learned my nails and preferences! Highly recommended this local business!
Figured I'd pamper myself with a pedicure and a manicure.... Sabrina was awesome!
Walked in and asked for a mani/pedi and she said very harshly “we don’t have time today at all.” She wouldn’t offer me another day or time or anything. I was here at 9:40am. Maybe call ahead or go somewhere with nicer people.
I’m so glad I found this place! The staff is great, awesome personality. This is one of the best nail shops that I have been too. Tye does a great job on my nails and takes his time. This is definitely my home for getting my nails done! Thank you Kathy for making me feel so welcome!

Quick Facts About Crystal Nails

Crystal Nails place has received several positive comments highlighting its strengths. These strengths can be grouped into the following categories: excellent service, skilled and friendly staff, attention to detail, customer care, and welcoming atmosphere. However, there is one negative comment regarding the availability of appointments, which can be considered a weakness.
One of the strengths mentioned by customers is the excellent service provided by Crystal Nails place. Customers have described the service as incredible, fabulous, amazing, and meticulous. This indicates that the salon offers high-quality services that meet or exceed customer expectations.
Another strength mentioned by customers is the skill and friendliness of the staff. Ty, Kathy, Nathann, Rey, and Sabrina are all mentioned in positive comments, indicating that they are highly skilled professionals who provide great customer service. Their ability to answer questions, take their time, and cater to individual preferences adds to the overall positive experience.
Attention to detail is another strength highlighted by customers. The fact that the staff takes time to fix prior work, select colors that pop, and create natural-looking nails suggests that they go above and beyond to ensure customer satisfaction. This attention to detail sets the salon apart from others and contributes to the overall quality of the service provided.
Customer care is mentioned as one of the strengths of Crystal Nails place. Customers appreciate the consideration and kindness shown when they had to cancel last minute due to illness. This indicates that the salon understands and accommodates customer needs, making them feel valued and cared for.
The welcoming atmosphere is another strength of Crystal Nails place. Customers mention feeling like family and feeling welcomed by Kathy, indicating that the salon has created a friendly and inviting environment. This contributes to the overall positive experience and makes customers more likely to return.
Despite these strengths, there is one comment highlighting a weakness. A customer mentioned having a negative experience when they tried to book an appointment for a mani/pedi. The staff member was described as harsh and unhelpful, refusing to offer an alternative day or time. This suggests that there may be a lack of flexibility or customer service in handling appointment scheduling. This negative experience may deter some potential customers from choosing Crystal Nails place.
In conclusion, Crystal Nails place has several strengths, including excellent service, skilled and friendly staff, attention to detail, customer care, and a welcoming atmosphere. These strengths contribute to positive customer experiences and make customers likely to recommend and return to the salon. However, there is room for improvement in terms of appointment scheduling and customer service in this area. Overall, Crystal Nails place appears to be a reputable salon with a commitment to customer satisfaction.


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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

How to go there

Location