City Nails Info
- 1215 Hertel Ave, Buffalo, NY 14216 United States of America
- +1 716-873-2443
- [email protected]
- +1 716-873-2443
- +1 716-873-2443
Best PlaceJuice Reviews
Just moved back to the area and I am looking for a new place for acrylics. I wasn't able to get in to another salon nearby and stumbled upon City Nails. My nails came out okay. Some are a little crooked and wonky but overall the customer service experience was good, welcoming, and friendly. Linda is very nice and the salon is extremely clean. Prices were a little steep given the quality of the nails. I paid over $50 for these.
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Quick Facts About City Nails
City Nails Place: Strengths and Weaknesses Analysis
City Nails Place is a nail salon that has received mixed reviews, showcasing both strengths and weaknesses. In this analysis, we will explore the different aspects mentioned in the comments and assess the overall strengths and weaknesses of the salon.
Strengths:
1. Customer Service: Multiple reviewers praised the customer service experience at City Nails Place. They described the staff as friendly, welcoming, and eager to keep customers satisfied. This is a significant strength as friendly service can lead to positive customer experiences and build long-term relationships.
2. Cleanliness: Several comments highlighted the cleanliness of the salon, noting that it was extremely clean and well-maintained. A clean environment is essential for a nail salon as it contributes to the overall experience and creates a positive impression on customers.
3. Attention to Detail: Customers mentioned that City Nails Place pays attention to detail in their work, producing good quality nails. This is an important strength as it demonstrates the dedication and skill of the salon's technicians, resulting in satisfied customers and potential word-of-mouth referrals.
4. Price: Some reviewers mentioned that the prices at City Nails Place were reasonable and affordable. This is a strength as competitive pricing can attract customers and provide value for their money.
5. Speed: One comment emphasized the salon's speed in delivering nail services. The reviewer mentioned being consistently impressed with the salon's speed, quality, and price. Fast service can be a positive attribute for customers who are looking for efficient and time-saving salon visits.
Weaknesses:
1. Quality of Nails: While the overall sentiment towards City Nails Place is positive, some reviewers mentioned issues with the quality of their nails. Comments included nails being uneven, crooked, or thick and wide. These issues indicate a weakness in the salon's technical skills and attention to detail during the nail application process.
2. Limited Color Options: A reviewer noted that the color options at City Nails Place were pretty limited. This can be a weakness for customers who prefer a wide range of choices when it comes to colors and designs for their nails.
3. Waiting Time: A few comments criticized the salon for the excessive waiting time. Waiting for three hours or more can create a negative experience for customers, leading to frustration and dissatisfaction.
4. Inconsistent Experience: One reviewer mentioned having a bad experience in the past with a staff member, which resulted in their decision to stop going to the salon. This reflects a weakness in maintaining consistent service quality and highlights the need for better staff training and professionalism.
5. Hygiene and Sterilization: One customer mentioned concerns about the hygiene and sterilization practices at City Nails Place. Accusations of using unclean tools from a "gross drawer" can have severe consequences for the salon's reputation and customer trust.
In conclusion, City Nails Place has both strengths and weaknesses. The strengths include positive customer service, cleanliness, attention to detail, reasonable pricing, and speed. On the other hand, weaknesses arise in the form of occasional issues with nail quality, limited color options, long waiting times, inconsistent experiences, and concerns over hygiene and sterilization practices. Understanding these strengths and weaknesses can help potential customers make informed decisions about visiting City Nails Place.
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Opening Hours
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| Saturday | - |
| Sunday | Closed |
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