Cincinnati Nails Info
- 9645 Colerain Ave, Cincinnati, OH 45251 United States of America
- +1 513-385-1151
- [email protected]
- +1 513-385-1151
- +1 513-385-1151
Best PlaceJuice Reviews
I didn't make an appointment but they were able to squeeze me in at the last min to have my nails and toes looking amazing for my birthday. I showed them a photo of what I wanted and they did it with a twist to make it better. My mail tech was amazing. We had great conversation the whole time.
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Quick Facts About Cincinnati Nails
Cincinnati Nails place has a mix of positive and negative comments, providing insights into its strengths and weaknesses. Analyzing these comments, we can identify several key points.
One of the major strengths of Cincinnati Nails place is its flexibility and ability to accommodate last-minute appointments. In one comment, a customer mentions that they were able to squeeze them in at the last minute for a special occasion. This shows that the salon values customer satisfaction and is willing to go the extra mile to accommodate their needs.
Another strength mentioned by multiple customers is the professionalism and politeness of the staff. Hannah, in particular, is praised for always ensuring that the customer's nails are perfect and for going out of her way to fix any issues. This indicates that the salon has well-trained staff who prioritize customer satisfaction.
Furthermore, the quality of service provided is also highlighted as a strength. Customers appreciate the skill and attention to detail demonstrated by the technicians at Cincinnati Nails place. Positive comments mention that the nail technicians listen to their preferences, provide great conversation, and deliver results that exceed expectations. This showcases the salon's ability to deliver high-quality services and create a pleasant experience for their customers.
In terms of weaknesses, customer service and front desk operations appear to be a major area for improvement. One customer shares a negative experience where their daughter was turned away for nail services due to the perceived length of time it would take. The customer also mentions that this was not an isolated incident. These comments suggest that the front desk staff may lack effective communication and customer service skills. Addressing this weakness would improve the overall experience for customers.
Another weakness that comes up in a comment is the lack of understanding and poor customer service exhibited by one of the nail technicians. The customer reports that the technician did not understand their instructions and lost their temper when the customer tried to explain. This indicates a lack of professionalism and empathy on the part of that technician. Ensuring consistent quality and professionalism among all staff members is important for the salon's reputation and customer satisfaction.
Additionally, a negative comment mentions high prices at Cincinnati Nails place. Although not elaborated upon, this implies that the salon's pricing may be a weakness. Offering competitive and reasonable pricing could attract more customers and improve customer satisfaction in this aspect.
In conclusion, Cincinnati Nails place has several strengths, including its flexibility in accommodating last-minute appointments, professionalism of the staff, and the quality of service provided. However, there are also some areas that require improvement, such as front desk operations and customer service, consistent professionalism among all staff members, and pricing. By addressing these weaknesses, the salon can enhance its overall customer experience and satisfaction.
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Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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