Carlisle Beauty Supply and Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
I had a very unfortunate experience with Carlisle Beauty this week. I went in for sun-kissed partial highlights that could grow out and a trim. I left looking grey with hard bleach lines covering my entire head. The stylist didn’t seek to understand or educate. Once she heard highlights, she started the layers of hard lined foils and didn’t take the time to weave the sections. My haircut was less than acceptable. As seen in the first two pictures taken after leaving Carlisle, my hair was jagged and uneven. I wasn’t aware until my mom took a picture and showed me.
I was distraught and couldn’t sleep through the night. Generations Salon was able to get me in today and saved the day! Sydnee was amazing! She smudged my roots, added a toner and low lights. I love it and I’m ready for family pictures.
I talked to the owner and stylist who did my hair and they were very understanding. They listened to me and were kind enough to offer a $50 refund. I was treated very kindly, but I can never return to the salon. The poor job cost a lot to fix. I didn’t plan on having to pay double for what could had been a very simple job. As a mother, it’s not just about the money but time. I had to use an additional day running around, finding a sitter and dealing with the stress.
Best luck with your hair experience!
The last pic was taken at Generations. I love it!
I love getting haircuts here, and Karlee is my favorite. I had had a couple of so-so pixie haircuts at a different salon, and then I went to Carlisle, and Karlee gave me the best pixie cut. I absolutely loved it. She has cut my 5-year-old's hair as well, and I got a pedicure/manicure from her yesterday, which was a great experience. She is easy-going, professional, and fun to chat with. Mrs. Carlisle, the salon owner, is also very friendly and helpful. I just love this salon.
Okay, so I hate to do this but I had a horrible hair cut, just a week ago. I got in with a lady named Brandy, I believe. I have curly hair and almost as soon as I sat down in her chair, she brushed out my curls and proceeded to cut my hair dry and extremely frizzy. I was too shocked to say anything. Once my hair was cut, she took her spray bottle and sprayed my hair twice and sent me on my way. At one point she even mentioned that her scissors were very dull. With my hair curly it's so uneven, I wish I had a picture of it to put here. Yet, I do have a picture of it straight and how awful it looks. I will continue to go here and get my hair cut here because I've had great experiences, but I will never ever let Brandy touch my hair again.
Yet, Karlee who works there does an amazing job, she’s who I’ve went to in the past.
this place actually used to do a great job and had great customer service. It’s clearly deteriorated over the years. I will no longer be going here. When trying to reschedule my appointment the woman on the phone was 100% unprofessional and rude. The attitude was enough for me to no longer take my business here. Which is fine considering the quality of services are not what they used to be.
Karlee did a fantastic job! She was super friendly and assisted me with my options. I appreciate her great advice and wonderful job! Thank you! ????
Fast appt! Friendly, and my hair looks awesome! Glad I went there
Melanie is a lifesaver as a stylist! I couldn't ask for more, she has it all ????
I felt really rushed. I cant remember the stylist name. She never introduced herself. I cant say she was super nice. There was no styling, my hair was barely blow dried. She didn't even ask. I just wanted a haircut to maintain the current style, and that's what I got. In and out. Very impersonal.
The owner Sherry, was super nice. She is always super pleasant. And greets me all the time. Overall, it's a nice salon and there are several stylist. So if you dont like the service from one. There is always other options for next time.
Quick Facts About Carlisle Beauty Supply and Salon
Strengths:
1. Talented Stylists: Several comments mentioned the excellent job done by specific stylists, such as Karlee and Sydnee. This indicates that the salon has skilled professionals who can deliver satisfactory results.
2. Friendly and Helpful Owner: The owner, Mrs. Carlisle, was praised for being friendly and helpful. This creates a welcoming atmosphere and shows that the management values customer satisfaction.
3. Wide Range of Services: The salon offers various services, including haircuts, highlights, pedicures, and manicures. This provides customers with convenience and options to cater to their specific needs.
4. Quick Appointments: Multiple customers mentioned that they were able to book appointments quickly. This suggests that the salon is efficient in managing its schedule and accommodating customers in a timely manner.
5. Good Customer Service in the Past: One comment mentioned that the salon used to have great customer service. This indicates that there was a time when the salon excelled in providing a positive experience for its customers.
Weaknesses:
1. Inconsistent Quality: Several comments mentioned negative experiences with the salon, such as uneven haircuts and unsatisfactory color treatments. This inconsistency in the quality of service indicates a weakness in the salon's ability to deliver consistent results.
2. Lack of Attention to Detail: One comment mentioned that the stylist did not take the time to weave the sections while applying highlights, resulting in hard bleach lines. This suggests that some stylists lack attention to detail, leading to subpar outcomes.
3. Poor Communication and Education: A customer mentioned that the stylist did not seek to understand or educate, highlighting a weakness in communication and consultation. This indicates that some stylists may not effectively communicate with clients to meet their expectations or provide the necessary information.
4. Unprofessionalism: Multiple comments mentioned unprofessional behavior from staff members, such as a rude phone conversation and a stylist not introducing herself. This reflects poorly on the salon and can deter potential customers from returning.
5. Deterioration of Service Quality: One comment mentioned that the salon's service quality has deteriorated over the years. This suggests that the salon may be struggling to maintain its standards and needs to address this issue to retain customers.
In conclusion, while Carlisle Beauty Supply and Salon place has strengths such as talented stylists, a friendly owner, and a wide range of services, it also has weaknesses in terms of inconsistent quality, lack of attention to detail, poor communication, unprofessionalism, and a decline in service quality over time. These weaknesses should be addressed to improve the overall customer experience and ensure customer loyalty.
Today
Opening Hours
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| Sunday | Closed |
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