Buckeye Nails Info
Best PlaceJuice Reviews
Had an appointment for mommy and me nails for my daughter's birthday scheduled at 6:30. Arrived at about 6:20. 1 tech was working and there was 1 in her chair and another in the foot spa area. Daughter wasn't called till 7:30 and by that time it was too late for me to get my set so I had to forgo getting a full set. Other than that, my daughter was thrilled with her nails. She's just a kid and has been DYING for nails, but i was worried because of her age and tiny fingers, but the nail tech made it work! Her 1st time at a salon and she loved it. We showed a photo of what she wanted done and it turned out better than the photo! Other than the wait it was a good experience and would use buckeye nails again.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Buckeye Nails
Buckeye Nails is a nail salon that has received both positive and negative feedback from customers. In order to thoroughly analyze the strengths and weaknesses of the salon, we will break down the comments provided.
Positive comments:
1. "Daughter wasn't called till 7:30 and by that time it was too late for me to get my set so I had to forgo getting a full set. Other than that, my daughter was thrilled with her nails."
- The nail technician was able to meet the expectations of the customer's daughter, despite the delay in service. This shows that the salon has skilled technicians who can handle complicated requests.
2. "Me and my boyfriend just got pedicures and it was amazing. They were very thorough and took their time. They are very friendly there."
- The salon is praised for their thorough and friendly service. This indicates that the staff at Buckeye Nails prioritize customer satisfaction and a pleasant experience.
3. "They got the nail design I wanted to represent my autism 2 other shops told me no and they did it turned out better than I expected."
- The salon was able to accommodate a unique request and exceeded the customer's expectations. This highlights their willingness to go above and beyond for their clients.
4. "Best place to get great nails. Thank u for styin late n getting me in after work, I really love the work u did."
- The salon is recognized for their quality work and flexibility in accommodating customers during non-standard hours. This demonstrates their dedication to customer service.
5. "2 years I've been coming here and I have yet to be disappointed. Thank you, Sandy and the staff for making this such a pleasant experience."
- A long-standing customer expresses their satisfaction with the consistent positive experiences at Buckeye Nails. This indicates a reliable and trustworthy salon.
6. "I'm new to Buckeye Nails. I've had my nails filled twice so far and both times I've been very happy with them."
- A new customer expresses their satisfaction with the salon's nail services, suggesting that they deliver quality results.
Negative comments:
1. "Short staffed. Waited 1 1/2 hours past appointment time. I feel like my acrylics were rushed through."
- The salon was understaffed, resulting in a long wait time for customers. Additionally, the nail technician rushed through the service, which may affect the quality of the acrylic nails.
2. "Went for my appointment and they were closed for some reason. That's fine but don't schedule an appointment if you're going to be closed."
- The salon received criticism for scheduling appointments when they were not available. This shows a lack of organization and consideration for customers' time.
After analyzing the comments, we can identify several strengths and weaknesses of Buckeye Nails.
Strengths:
1. Skilled technicians who can handle complicated requests.
2. Thorough and friendly service.
3. Willingness to accommodate unique requests.
4. Flexibility in scheduling appointments outside of regular hours.
5. Consistent positive experiences over an extended period of time.
6. Quality results in nail services.
Weaknesses:
1. Understaffed, leading to long wait times.
2. Rushed service, affecting the quality of nails.
3. Lack of organization and consideration for scheduling appointments.
In conclusion, Buckeye Nails has several strengths, including skilled technicians, thorough service, and dedication to customer satisfaction. However, they also have weaknesses, such as being understaffed, rushing through services, and scheduling mishaps. It is important for the salon to address these weaknesses in order to further improve the overall customer experience.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 04:00 PM |
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