Bonita Dominican Style Beauty Salon Info
- 2420 Candler Rd, Decatur, GA 30032 United States of America
- +1 404-549-2364
- [email protected]
- +1 404-549-2364
- +1 404-549-2364
Best PlaceJuice Reviews
I TOTALLY RECOMMEND THIS SHOP, Ladies???????? these ladies were Quick????????♀️And Proficient.
P.S.:
They know how to keep those chairs rotating, So it’s never a super long wait & prices are amazing!????????????
I’ve been coming to Carmen and the Crew for 10 years and NEVER had a bad experience. They are family oriented, friendly, Loving, and ALWAYS aim to Please! I Love this salon. I will walk or drive any distance to get to this salon! You won’t be disappointed! Thanks for all You Do Carmen!!
The braid shop in this plaza is the worst I have ever gone to. The women are dirty looking. The place is dirty with a wall full of hair all over the floor, it smells really, really bad. And as for the braid job. Never ever again will I go again or recommend anyone. Stay away!!! I will.
I have been going to this shop for years and the service has always been outstanding. But now Mrs. Carmen is the owner and I love her. I will continue traveling from the Stockbridge area to get my hair done. Shout out to Carmen and the lovely staff.
I love this salon. everyone is very nice and welcoming! Nina is the absolute best, every time she does my hair it last a long time and it’s always soo silky.
Nina is the best! Every time she does my hair it’s silky at it last a long time.
Earlier this year, Bonita Dominican Beauty Salon was renamed to On point Dominican Hair Salon by Carmen. Carmen is still its owner and manager. Whatever you do, do not let Carmen speak to you any type of way. Her shop is in a predominately Black neighborhood and though stylists do a seamless job of straightening hair, they do a poor job of customer service.
The shampoo lady is always on the phone having full conversations with her girlfriends/family such that she will not only stop what she's doing to engage with them while your head is propped up in the bowl, but will make you wait while she completes her call on the salon floor. No, she does not speak English, but knows enough to get people in and out of the shampoo bowl into rollers, and under the dryer. Perhaps use the time to practice English well enough to engage with customers.
Despite being a business owner/stylist for a decade or more, Carmen lacks conflict resolution skills. She will dismiss a paying customer versus work to resolve a problem. Perhaps it's favoritism for the customers who are regulars seated in her chair versus those who come by periodically. Don't you just hate when a manager/owner laments that they're helping a customer when you're also a customer who they expect to pay for service AND also tip?
Here's a tip: By escalating a problem that could've easily been resolved in the store, or soon after, Carmen missed a massive opportunity to WIN business over an issue that demonstrated a lack of judgement, empathy, and respect.
The customer WAS right. The right thing to do was own the error apologize, and make amends.
It kinda hurt when the lady was washing my hair, because she was scratching my hair to get it clean, but after she finished, OMG! I felt so free and relaxed as I was getting my hair done. I think I feel asleep, my head felt so lite and good. I felt like I went to message therapy for my head.
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 08:00 AM - 05:30 PM |
| Sunday | Closed |
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Payments
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Credit cards
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 08:00 AM - 05:30 PM |
| Sunday | Closed |
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