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Blink Eyelash Salon

+1 216-254-0300
642 E 185th St, Cleveland, OH 44119 United States of America
Open Today: Closed

Amenities

Accessibility
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

The atmosphere was great the owner tina seemed great until one I waited almost an hr past my appointment time to be serviced. But worst of all she glued my lashes together then took scissors to my eyes and cut them apart. Before letting me open my eyes and handing me a mirror she said "oh why did you cut your lashes?" Me being confused I said " I have never taken scissors to my face. But I just heard you cutting something" she claimed it wasn't her. When I opened my eyes and looked in the mirror all I could do was cry. My bottom lashes were cut. Gone. Fresh cuts. And they were stuck to the top lashes. Just sticking out everywhere. You could tell they were my bottom lashes, they were even curled in the opposite direction of the top lashes. They burned for hours and my real lashes top and the cut ones on the bottom were ruined. I sat in the car for about an hour just crying. Absolutely horrible experience. It took weeks for them to grow back. I hated looking in the mirror.
I enjoyed getting my lashes done but after one week my left eye couldn’t keep up at all. My right eye is full but my left eye just kept falling out without me even touching them. Not sure if I want to keep the trend of lashes like most women and pay over $200 every month just for them to come out the next day like I experienced. I tried to be happy as much as possible but now I dread paying $60 for a refill after paying $125 last week ????
Please please please RUN. DO NOT COME HERE !! My 125$ lashes started to fall off like snow flakes within four HOURS of having them, and when I asked for a refund I was asked for a picture as if I would lie about what was happening. I was afraid to send the picture because i knew she would only say it’s not that bad and that she would fix them, they were falling out so bad all I could do is ask for a refund. She act as if she’s really cool and cares about her clients, and clearly she doesn’t. Will even ask about your children, only to take from there mouths... now am stuck looking forward to go through a legal process and having to pay someone again for them to be done. I was robbed! The lady who does threading has nothing to do with this. But the owner should truly be ashamed of herself.
Tina did a great job on my lashes! Although she was 20 mins late and I was the first appointment so I waited in my car till she came, she had me in and out and my lashes came out really good. I came im mad but left happy about the quality of work she did.
I recently received my first set of eyelash (clusters) extensions here, loved the experience and the outcome. The staff as a whole is wonderful young ladies. My beauty tech, Tina (the owner) was amazing. They didn't last long being I perform wudu many times a day but, I know my next visit will be for the semi permanent individual lashes.
I got my very first eyelash extensions here. The owner, Tina, was kind, professional, and informative. I was lucky enough to secure a same day appt right before a cruise. The cluster lashes are affordable, and make me look amazing. Unfortunately, I wasn't able to keep the eye lashes on for more than 4 days before they fell off.
I wanted to love this place so bad. The environment was fine and the people were very kind. However, I had so many issues with my lashes. They were excessively falling out after less than a week and my eye hurt so bad but I could not figure out why. I ended up going to a different place and had them removed. It turns out that there was way too much glue on my eyelid, which was putting pressure on my eye. The lashes were glued to my lid and as a result a bunch of my natural lashes fell out. I look so bad now. They were also so close together that they all got tangled together. It took the girl an hour to remove the extensions and she could not even put new ones on due to the damage. I am really hoping my lashes recover.
Amazing!! Neicy is an expert!! Tina and Neicy are not only experts in their field but amazing women as well. They offer a welcoming environment and provide a professional atmosphere! I purchased the cluster eyelashes and they still remain just as beautiful as they did over a week ago! Job well done!

Quick Facts About Blink Eyelash Salon

Blink Eyelash Salon has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we can analyze the comments provided.
Starting with the strengths, several customers mentioned that they were happy with the quality of their eyelash extensions. One customer specifically mentioned that Tina did a great job and left them happy with the outcome. Another customer praised Neicy for being an expert in her field and leaving their cluster eyelashes looking beautiful even after a week. These positive comments indicate that Blink Eyelash Salon has skilled technicians who are capable of providing satisfactory results.
Another strength mentioned by customers is the welcoming and professional environment of the salon. One customer expressed that the staff, including Tina and Neicy, are kind and create a comfortable atmosphere. This is important as it contributes to the overall experience and helps customers feel relaxed during their appointment.
Moving on to the weaknesses, one major issue that was highlighted by multiple customers is the poor durability of the eyelash extensions. Several customers mentioned that their lashes fell out within hours or days of getting them done. This indicates a lack of quality control or proper application technique. Eyelash extensions should typically last for several weeks, so the fact that they are falling out so quickly is concerning.
Another weakness that was mentioned by a customer is the excessive use of glue during the application process. This led to discomfort and pressure on the customer's eye, causing their natural lashes to fall out. The customer also mentioned that the extensions were applied too closely together, causing them to become tangled. These issues with application demonstrate a lack of precision and attention to detail.
Additionally, there were complaints about poor customer service when issues arose. One customer mentioned that they requested a refund after their lashes fell out quickly, but were met with resistance and asked for a picture as proof. This lack of empathy and willingness to address customer concerns reflects poorly on the salon's commitment to customer satisfaction.
In conclusion, Blink Eyelash Salon has strengths in terms of skilled technicians and a welcoming environment. However, the salon has weaknesses in terms of poor durability of the eyelash extensions, issues with application technique, and subpar customer service. These weaknesses can greatly impact the overall customer experience and satisfaction. It is important for the salon to address these issues in order to improve their reputation and retain customers.


Today

Opening Hours

Monday Closed
Tuesday 11:00 AM - 06:00 PM
Wednesday 11:00 AM - 06:00 PM
Thursday 11:00 AM - 06:00 PM
Friday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM
Sunday Closed

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