Bites Cafe and Kitchen - Locations from All Over the World

Bites Cafe and Kitchen Info

Best PlaceJuice Reviews

Disappointing visit.

Wrong food, the waitress spilled food on the floor and my coat and did nothing to assist. One dish arrived with just 4 bits of Doritos. The waiter clicked his fingers at us to pass a plate to him.

A full breakfast served with dry beans, fried egg was hard.

The saving grace was the youngest member of staff who quite frankly put the other senior members of staff to shame for her customer service. Without her the review would have been lower.

OPEN Reviews (40)

Amenities

Service options

Outdoor seating
Delivery
Takeaway
Dine-in

Highlights

Great tea selection

Accessibility

Wheelchair-accessible entrance
Wheelchair-accessible seating

Offerings

Coffee
Free water refills
Kids' menu
Prepared foods
Vegetarian options

Dining options

Breakfast
Brunch
Lunch
Catering
Dessert
Seating

Amenities

Good for kids
High chairs
Toilets

Atmosphere

Casual
Cosy

Crowd

Family friendly

Payments

Debit cards
NFC mobile payments

Quick Facts About Bites Cafe and Kitchen

Bites Cafe and Kitchen, based on the comments provided, has both strengths and weaknesses. Let's analyze them below.

Starting with the strengths, one comment highlights the fantastic food and very friendly, attentive service. This indicates that Bites Cafe and Kitchen is capable of creating delicious meals and providing exceptional customer service. The friendly atmosphere is also mentioned, suggesting that the ambiance of the café is welcoming and pleasant. Additionally, another comment praises the café as the best in Worthing, with delicious food and good value for money. This aligns with the previous comment about the fantastic food, indicating that the quality of the meals is consistently high. Moreover, the enthusiastic and cheerful staff are mentioned multiple times, which demonstrates their positive attitude and customer-focused approach.

Efficiency is also highlighted as a strength. One customer notes that despite a busy Saturday, the service was prompt, with food and drinks arriving within 15 minutes of ordering. The fast service, even during a busy lunchtime, is commended in another comment, which reinforces the café's ability to handle high demand.

Another strength worth mentioning is the presence of more seating upstairs, catering to customers who prefer to eat indoors. This additional seating option may help accommodate larger groups or individuals seeking a more peaceful dining experience.

Now, moving on to the weaknesses of Bites Cafe and Kitchen, there are a few concerns expressed in the comments. One customer had a disappointing visit, with wrong food being served and an incident involving spilled food on the floor and their coat. The lack of assistance from the waitress in this situation is seen as a weakness, as customers expect prompt resolution of any issues that arise. Additionally, the comment mentions that one dish arrived with only four Doritos, which suggests a lack of attention to detail in the food preparation.

Another weakness pointed out in the comments is the quality of certain dishes. One customer mentions that a full breakfast was served with dry beans and a hard-fried egg. This indicates that there may be inconsistencies in the execution of certain menu items, leading to less than satisfactory outcomes for some customers. These negative aspects of the food could potentially overshadow the positive aspects mentioned in the other comments.

Finally, while the staff are generally described as friendly and nice, one customer describes the food as shocking. This indicates a significant disconnect between the quality of the food and the service provided by the staff. Such a discrepancy can be detrimental to the overall dining experience.

In conclusion, Bites Cafe and Kitchen has several strengths, including fantastic food, friendly service, a pleasant atmosphere, and efficiency even during busy periods. However, there are also weaknesses that need to be addressed, such as inconsistencies in food quality, lack of attention to detail, and some negative feedback regarding specific dishes. By addressing these weaknesses and building upon their strengths, Bites Cafe and Kitchen can improve their overall customer experience and reputation.