Best Nail & Spa Info
- 4540 S Emerson Ave, Indianapolis, IN 46203 United States of America
- +1 317-783-5447
- [email protected]
- +1 317-783-5447
- +1 317-783-5447
Best PlaceJuice Reviews
I go here every two to three weeks for a mani and they do an excellent job! They are always work with me on on what I am looking for when I want simple or detailed. I have tried multiple places and this is the only one that really gives me the quality I am looking for.
Had my nails done for Valentine’s Day,I love them! I was able to make an appointment the same day,the lady that did my nails was so nice. It was all quick and affordable,I’ll definitely be going back!☺️
Natural Nails, Gel Over Lay, Color #59.????
Q, (Qua) Did a fantastic job saving my natural nails! Converted from Three week Acrylic on Natural nails!! $45.00 plus a great tip ????
I came across this nail salon while driving the other day. I decided to give them a try, since I haven’t had my nails on in a long time. I walked into this particular nail salon and NO one greeted me when I walked in. None of the staff members (nail technicians) said hello OR even asked me what I wanted done. I went over and sat next to a client that I’m assuming was waiting for her turn. I sat for about 2 mins and got up and went to another nail salon. I understand that most nail salons can be very busy at moments, however that does not negate the fact that you SHOULD always speak to your clients. I will NEVER go back to this salon!!!!
Did an AMAZING job! Listened 2 what I wanted & helped me w/decisions when I cldn't decide. LOTS of options. The lady who did my Pedi was a lil slow & didn't do as well as i'd prefer but she wasn't horrible. The lady who did my full set was AWESOME! Repeat business 4rm me 4 sure!
Horrible. Was killing time and decided a pedi would be nice. I needed to kill more time so I got a mani. What a mistake. This place is disgusting and I wouldnt even let my dog come back here. So dirty and unclean. I did not realize how bad my nails were until I saw them in full sun. Don't come here Run.
I’ve beeen there in the past but I tried to come today to see about getting a pedicure with my mother. I called several times to see if I needed to make an appointment no one answered the phone. I even checked their website to see if it was appointments only but nowhere did it state appointment only. So I come into the shop and I sign in a lady then comes up to me and says what you need I say two pedicures. She says did you make appointment I said no that I tried to call she said well if appointment comes you’ll have to wait we can just talk walk in. There was literally one person in a chair getting their nails no one else but her attitude that was unnerving. I could understand had she answered the phone that she had in her hand when I called three times. I could have understand had it been packed with her appointment or had stated that on her website. I can’t Understand why you have to take a nasty tone and be rude when you could have said simply I have upcoming appointment that’s coming in I can’t take you two at the moment or we’re short staffed right now and and unable to accommodate instead of saying I should have made appointment. Who was I going to make appointment with the dial tone or the nonexistent voicemail! Ridiculous
Jackie does a great job on my nails and feet she takes her time and she's always on point.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Best Nail & Spa
Best Nail & Spa place, based on the comments provided, has a number of strengths and weaknesses that can be identified. These strengths include their excellent job in providing quality manicures, their ability to accommodate same-day appointments, and their ability to save natural nails. However, they also have weaknesses such as poor customer service, uncleanliness, and issues with making appointments.
One of the main strengths of Best Nail & Spa place is their ability to consistently provide excellent manicures. A customer mentions that they go to this salon regularly and that they are the only place that gives them the quality they are looking for. This shows that Best Nail & Spa place has a skilled staff that can meet the expectations of their clients and provide them with the desired results.
Another strength is their ability to accommodate same-day appointments. A customer mentions that they were able to make an appointment on the same day for Valentine's Day and were pleased with the customer service. This shows that Best Nail & Spa place is efficient in managing their appointments and can cater to last-minute requests.
Additionally, Best Nail & Spa place is commended for their ability to save natural nails. A customer mentions that a nail technician named Q did a fantastic job in converting their nails from acrylic to natural nails. This shows that Best Nail & Spa place has experienced technicians who can handle different nail treatments and ensure the health and preservation of natural nails.
However, there are also weaknesses that can be observed from the comments. One major weakness is the poor customer service experienced by some clients. One customer mentions that when they walked into the salon, none of the staff greeted them or asked what they wanted. This lack of a welcoming atmosphere can deter potential clients and create a negative impression of the salon.
Another weakness mentioned is the cleanliness of the salon. A customer mentions that the place was dirty and unclean, which made them regret their decision to get their nails done there. This indicates a lack of attention to cleanliness and hygiene standards, which can be a major turn off for customers.
Furthermore, Best Nail & Spa place also faces issues with making appointments. A customer mentions that they called several times but no one answered the phone. This lack of response can be frustrating for potential clients who are trying to make appointments or inquire about the salon's services. In addition, the customer mentions that there was a lack of clear information on their website regarding appointment requirements. This lack of clarity can create confusion and inconvenience for customers.
In conclusion, Best Nail & Spa place has strengths in their ability to provide excellent manicures, accommodate same-day appointments, and save natural nails. However, they also have weaknesses in terms of poor customer service, uncleanliness, and issues with making appointments. It is important for the salon to address these weaknesses in order to improve the overall customer experience and attract and retain more clients.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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