Beijing Express Info
- Unit 9, Enterprise Way, King's Lynn PE30 4LJ United Kingdom of Great Britain and Northern Ireland
- +44 1553 774177
- [email protected]
- +44 1553 774177
- +44 1553 774177
Best PlaceJuice Reviews
If you like sub standard food then Beijing Express is the place to go.
This is the third time I have ordered food from Beijing Express so I was very disappointed by the quality of the food and the level of customer service.
I ordered a chicken curry with rice, salt & chilli spare ribs, salt & chilli chicken and chinese pork chow mein.
The curry sauce was bland flavour and congealed almost jelly like. The chicken in the curry was rubbery, chewy and did not resemble chicken meat at all. The pork ribs were dry, tough and overcooked. The chicken pieces in the salt and chilli dish were dry and flavourless. The pork in the chow mein was also dry, tough and overcooked (or re-heated perhaps?).
I called the 'complaint service line' (the owner's mobile phone) and was passed to the owner to discuss. After explaining my concerns he immediately became rather aggressive and said that I had ordered from him before and hadn't complained then so couldn't see why the food was an issue this time. He admitted that the chicken is bought in frozen and pre prepared, not fresh and when I said about the pork being dry and overcooked he said that the dish is meant to be dry without any sauce. He clearly didn't want to accept that his food was sub standard and said that if I didn't like the food then go elsewhere and hung up on me.
I immediately rung him back and again listed all my issues with the food and based on that, asked for a refund. He got even more short with me, explained that he wouldn't give me a refund and that he was busy then hung up for a second time.
Poor quality food, prepared using poor quality ingredients and with little pride over the end product.
I will not use again and will not recommend. I will also share my experience with friends and family as much as possible.
I've now taken the owner's advice, and use alternative Chinese takeaways.
Second time trying Beijing express, first time was a few years ago so thought we’d try again.
Prawn toast was disgusting and tasted like peanut butter?? Chicken balls really hard and the chicken inside looked cheap and formed. The chips were literally raw inside & the kung po chicken tasted like fish?
I called them to say about the issues, they argued a bit and I said I’ll bring the food back. Upon returning they let me stand by the til for a few minutes, whilst I was waiting I noticed a sink just beyond the till that was filled with raw chicken in water. One of the cooks who was putting raw spring rolls into the fryer then splashed his hand into this raw chicken water to ‘wash’ it. I couldn’t believe my eyes!! One of them then come to the till, asked if I paid cash or card and dished out my money on the side, pointed at it for me to take and continued to answer the phone with no apology or explanation. AVOID!!!
Wasn't sure which Chinese to choose from since moving here, glad we chose Beijing, all 3 take aways we have had so far have been well priced, pleasant ordering, quick delivery, good portions, tasty food, love the salt & pepper ribs, & its hot on arrival. Thankyou
I love the place won't order from anywhere else, friendly fast delivery.
I had order a delivery of 2 house curries, fried rice, boiled rice, BBQ spare ribs and prawn balls. I'm short 2 curries and wasn't given change. But it's not the driver's fault. But how I was treated by staff was not right. They refused to help. They was rude and they wanted me to pay for another delivery plus more money for the curries. I will not refer others and I will turn away others to do the same. And I would give them no stars if could.
Always get our food from here. Food is always good, highly recommend.
Best chinese food ever, we ordered and picked it up, you can have it delivered. The food was excellent, hot and they give you plenty. Don't let the building fool you, it's must a take away, no eat in and the certainly know how to cook,friendly and good value for money. Will definitely go back. A must for good food
Used to be amazing but gone down hill
Used to order once a week with the same order as soon as I changed my order the manager would call me and ask me WHY HAVE YOU CHANGED YOUR ORDER like I can't have what I want when I'm paying!!!
Found a dead fly in the BBQ sauce called up sent a pic and he said don't worry I give you free BBQ sauce next time lol hell no how about my money back for that item? The delivery drivers are amazing shame the owner can't learn more about customer service
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