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Angel Tips Nail Salon

+1 516-771-8888
Baldwin Shopping Center, 1763 Grand Ave, Baldwin, NY 11510 United States of America
Open Today: 09:30 AM - 06:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

Honestly if I could give this place zero stars I would. First off we made an appointment for 5:00. We walk in and they tell us “we are busy come back later” but we made and appointment. Then she says okay sit down so we sat down waiting 30 mins finally a man took me to do my nails absolutely horrendous I can’t even explain he says I’m the beginning I don’t know how to do nails then proceeds to do my nails. I wanted get and he put blue on my fingers then I told him that’s not grey so then he puts grey on top of the blue color now it looks green mind you I have a wedding tomorrow and I’m in the bridal party I’m so disappointed I can’t even explain how terrible here is a picture.
I normally do the spa pedicure and it is great. Today the lady rushed, simply washed out the scrub without properly applying. She did not do a proper pedicure because apparently I didn’t pay additional for callus removal. Then for the massage part stayed on one section for 10 minutes. I decided not to complain again since she was defensive when I mentioned she had skipped some parts of the service. Service prices have gone up which is reasonable but the service should not suffer. So disappointed I was looking forward to my time at the nail salon. If you do go ask for Kelly she does an amazing spa pedicure.
I’am convinced that the owner is very rude.
The only reason I’ve continued to go back is it’s convenient & close by. The two Hispanic women are Very good. I can tell the owner treats them differently she not nice. They work extra hard I prefer that they do my pedicure. When I come in & ask for either one she always starts speaking in her language & get upset. Not professional at all & Super RUDE!! Plus never greats or speaks.
My daughter went in for a full set, came out beautiful. I went for a pedicure, it was terrible. My toe nails are all uneven. The French is all messed up with different width lines.. and he wad so rushed. My pedi took maybe 30 mins total! The gentleman that sits at the first chair by the door should not ever do pedis. Will I go back, sure, but he won't ever do mine again. If you go in, wait for one of the women.
I didn’t like it at all. I told the lady that she puts a los of acrylic on my nails and she just let it like that. I would never go back. Every person that’s sees it told me what’s wrong with my nails. It was just a disaster!!
This is the worst nail salon I've ever been to.
I went there three times, but my last time was terrible. I came back because after a week my nails looked terrible so I did an appointment and I had to wait for 50 minutes. The lady made my manicure rushing and put gel in all my fingers.
When I left the place the lady was very rude because I was unhappy with her job.
I'm never going back to this nail salon again.
Very cheap & sloppy place. There is always drama if you come to fix up a nail they messed up in the first place. Gel is cheap and wont last and they are cheap with the acrylic as well. I swear their trick is to do nails thin on the edge and use less material during filling so they can break easily and you have to come back. Nails are never even and they are not good putting acrylic all the way to the edge. I try to avoid this place. Beware!
I have gone there for easily 20 years or more. My daughter is also a customer for at least 10 years. She went in to have a mani and pedi and was left to soak her feet for almost an hour and her nails in acetone. The girl started the pedi and then was told to take another customer. After an hour, she walked out. It is a shame that they are not more customer orientated. The girls that work there are very nice. Love Jenny and Annie but am going to go somewhere else from now on. Truly a shame. They ruined her nails.

Quick Facts About Angel Tips Nail Salon

Strengths:
1. Convenient location: The salon is conveniently located for customers, making it easily accessible.
2. Skilled employees: Some commenters mentioned that certain employees, such as Kelly and the two Hispanic women, provide excellent service and do a great job with nails and pedicures.
3. Variety of services: The salon offers a range of services, including manicures, pedicures, and acrylic nails, catering to different customer preferences.
4. Long-standing reputation: One commenter mentioned that they have been going to the salon for over 20 years, indicating that the salon has built a long-standing reputation in the area.
Weaknesses:
1. Poor customer service: Multiple commenters mentioned rude behavior from the owner, including speaking in another language when customers ask for specific employees, being defensive when customers complain about the service, and overall lack of greetings and communication.
2. Inconsistent quality: Several commenters mentioned inconsistencies in the quality of service. While some employees were praised for their skills, others were criticized for rushing through the service, uneven application, and improper techniques.
3. Appointment issues: One commenter mentioned that despite making an appointment, they were still told to come back later as the salon was busy. This shows a lack of organization and respect for customer appointments.
4. Lack of attention to detail: Several commenters mentioned issues with the finished result of their nails, such as uneven nails, messy French tips, and excessive acrylic application. This indicates a lack of attention to detail and poor execution of nail services.
5. Lack of professionalism: Commenters mentioned unprofessional behavior from employees, including being defensive when customers point out mistakes and displaying "drama" and rudeness when asked to fix a mistake.
6. Pricing and quality discrepancy: Several commenters mentioned that while the prices have gone up, the quality of service has not improved, leading to disappointment and a feeling of not receiving value for money.
Overall, Angel Tips Nail Salon has some strengths such as its convenient location and skilled employees, but it also has several weaknesses including poor customer service, inconsistencies in service quality, and a lack of attention to detail. These weaknesses need to be addressed in order for the salon to improve its reputation and provide a satisfactory experience for customers.


Place Pictures

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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:00 PM
Sunday 09:30 AM - 06:00 PM

How to go there

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