aNAILogy Spa Info
- 1081, 2460 W Main St STE 104, St. Charles, IL 60175 United States of America
- +1 630-444-1540
- [email protected]
- +1 630-444-1540
- +1 630-444-1540
Best PlaceJuice Reviews
Jenny always does an amazing job. However, this time she KILLED IT! She knocked these details right out of the park and I am beyond impressed w/ her attention to detail. There’s nothing she can’t do! Perfect nails for my upcoming trip thanks to her! The Salon is always clean, Scott knows everyone by name, and the pedicure is to die for! Can’t say enough positive things about them! Try them out they are wonderful and on time w/ appointments! Love them!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
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NFC mobile payments
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Credit cards
Quick Facts About aNAILogy Spa
ANAILogy Spa seems to have several strengths based on the comments provided. One of the main strengths is the expertise and skill level of the nail technicians. Many customers commented on the amazing job done by the technicians, specifically mentioning Jenny, Julie, Molly, and Nicole. Customers praised their attention to detail, perfectionism, and ability to meet their specific requests. This indicates that ANAILogy Spa has a talented and capable team of nail technicians who consistently deliver high-quality results.
Another strength of ANAILogy Spa is the cleanliness of the salon. Multiple customers mentioned that the salon is always clean and well-maintained. This is an important aspect for any spa or salon, as cleanliness is crucial for creating a hygienic and safe environment for customers. The positive comments about the cleanliness of the salon suggest that ANAILogy Spa prioritizes cleanliness and takes the necessary measures to ensure a clean and sanitized space for their customers.
Customer service is another area where ANAILogy Spa appears to excel. Several customers mentioned that the staff, including Scott and Amanda, knew them by name and provided a friendly and welcoming atmosphere. This indicates that the staff at ANAILogy Spa takes the time to build relationships with their customers and create a personalized experience. The positive comments about the customer service also imply that ANAILogy Spa values their customers and strives to make each visit a pleasant and enjoyable one.
Punctuality and efficiency are also mentioned as strengths of ANAILogy Spa. Customers commented that the spa is on time with appointments and that the service is quick. This is essential for customers who lead busy lives and appreciate a spa that values their time. The ability to provide prompt and efficient service contributes to a positive customer experience and may lead to customer loyalty.
ANAILogy Spa also appears to be inclusive and accommodating to customers with disabilities. One customer mentioned that they were able to receive a pedicure despite being restricted to a wheelchair. The staff, particularly Amanda and Molly, were praised for their helpfulness and attentiveness in ensuring the customer's comfort. This demonstrates that ANAILogy Spa is committed to providing accessible services and strives to meet the unique needs of all their customers.
However, ANAILogy Spa is not without weaknesses. One customer mentioned a negative experience with a nail technician named Lyn. The customer felt neglected and ignored during their pedicure appointment, with Lyn not speaking to them or making eye contact. This highlights a potential weakness in the customer service and communication skills of some staff members. Consistency in customer service is crucial for maintaining a positive reputation, and ANAILogy Spa should address any issues regarding staff professionalism and attentiveness.
Another weakness mentioned by a customer was the lack of hot water for the pedicure soak. This suggests a lapse in attention to detail and a failure to provide a relaxing and enjoyable experience for the customer. Attention to small details like water temperature can greatly impact the overall customer experience, and ANAILogy Spa should ensure that all aspects of their services, including basic amenities, meet customer expectations.
In conclusion, ANAILogy Spa has several strengths that contribute to a positive customer experience. These include the expertise and skill of their nail technicians, the cleanliness of the salon, the friendly customer service, punctuality, and inclusivity. However, there are areas that can be improved, such as consistently providing attentive and professional customer service and ensuring that all aspects of the services, including small details like water temperature, meet customer expectations. Overall, ANAILogy Spa seems to be highly regarded by many customers, but there is room for growth and improvement.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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