1st Class Barber Shop Info
- 14 Donald Dr, Fairfield, OH 45014 United States of America
- +1 513-328-3111
- [email protected]
- +1 513-328-3111
- +1 513-328-3111
Best PlaceJuice Reviews
Very bad customer service. Not even sure if it’s a real business.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About 1st Class Barber Shop
The 1st Class Barber Shop has received a mix of positive and negative feedback from customers. In order to understand the strengths and weaknesses of the place, it is essential to analyze the comments provided.
One of the main weaknesses highlighted by customers is the poor customer service. Several customers complained about feeling ignored or disrespected by the staff. One customer mentioned that when they arrived with their young children, the staff members inside just stared at them without indicating whether they were open or not. This lack of communication and consideration for customers is a serious issue that needs to be addressed by the management. Additionally, another comment mentioned that the barbers only call people they know, leaving others who have signed up on the waiting list feeling neglected and undervalued. This exclusionary behavior is detrimental to the reputation of the barber shop.
Furthermore, a customer reported a negative experience with a barber who seemed to rush the haircut and displayed disrespectful behavior by throwing money aside. This incident reveals a lack of professionalism and proper etiquette, which can greatly impact the satisfaction and loyalty of customers. Another comment highlighted the inconsistency in the shop's schedule, stating that they are often closed during weekdays or refuse to provide haircuts even when there is a barber present. This inconsistency in their operating hours can be frustrating for customers as it creates confusion and inconvenience.
On the other hand, positive comments remarked on the quality of the haircuts and beard trims provided by the barbers. It seems that customers are generally satisfied with the actual services provided. In addition, the comment mentioned that walk-ins are welcome on a first-come, first-serve basis if there is no prior appointment. This flexibility can be seen as a strength, as it allows customers who are unable to make appointments to still receive services. However, it is worth noting that the waiting time for walk-ins can range from 1 to 3 hours, which can be discouraging for customers who prioritize efficiency and value their time.
Finally, there seems to be some confusion regarding the payment methods accepted by the barber shop. One comment mentioned that cash payment is required, which may be a potential inconvenience for customers who prefer or exclusively use card payments. It would be advisable for the barber shop to clarify their payment policy to avoid any misunderstandings or frustrations.
In conclusion, the strengths of the 1st Class Barber Shop include the quality of the haircuts and flexibility for walk-ins. However, it is evident that there are significant weaknesses in the form of poor customer service, inconsistent operating hours, favoritism towards known customers, and disrespectful behavior exhibited by some barbers. Addressing these weaknesses and improving the overall customer experience will be crucial for the barber shop's success and reputation in the future.
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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