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105 Beauty & Fashion

+1 216-505-5597
10512 Lorain Ave, Cleveland, OH 44111 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About 105 Beauty & Fashion

105 Beauty & Fashion Place has several strengths based on the comments provided. Firstly, the customer service is consistently praised as excellent, with the owner and workers being friendly, courteous, and professional. This is a key strength for any business as it creates a positive and welcoming atmosphere for customers. Additionally, the employees are described as cool and helpful, making customers feel important and valued. Such positive interactions with customers contribute to a strong reputation and customer loyalty.
Another strength of 105 Beauty & Fashion Place is its product selection. Commenters mention a wide variety of products, including clothes, shoes, hair care products, wigs, ponytails, and more. This indicates that the store offers a diverse range of beauty and fashion items, satisfying a wide range of customer needs. Furthermore, the prices are described as reasonable, which is a significant strength. Offering affordable pricing is crucial in attracting and retaining customers, especially in a competitive market.
The store's knowledge of its stock also appears to be a strength. Customers comment on the staff's ability to accurately locate items and provide information about their availability. This demonstrates organization and effectiveness in managing inventory. Moreover, the assortment of clothes, hats, purses, and sunglasses is mentioned, which indicates a good variety of fashion accessories, appealing to different tastes and preferences.
Despite these strengths, there are also some weaknesses that have been highlighted. One recurring criticism is the lack of communication and greetings from the staff when customers enter the store. This is seen as a weakness in customer service, as acknowledging and greeting customers is a basic expectation in retail environments. By improving their communication and greetings, 105 Beauty & Fashion Place can enhance their customer experience.
Another weakness mentioned is the limited variety and lower quality of hair care products. It's suggested that the store could improve in this area by offering a wider selection and higher quality products. As hair care is an essential aspect of the beauty industry, addressing this weakness could attract more customers and increase sales.
One comment stands out as a serious concern and potential weakness for 105 Beauty & Fashion Place. A customer claims that their card was used without authorization after visiting the store. This suggests a potential security issue or mishandling of customer information, which can severely damage the store's reputation. Addressing this issue promptly and ensuring the safety and protection of customer data is crucial to maintain trust and prevent further incidents.
In conclusion, 105 Beauty & Fashion Place has several strengths, including excellent customer service, a wide product selection, reasonable prices, and good knowledge of their stock. However, weaknesses such as poor communication, limited variety and lower quality of hair care products, and a potential security breach should be addressed to improve the overall customer experience and maintain a positive reputation.


Best PlaceJuice Reviews

ME N MY GUY ACTUALLY HAD AN AWESOME EXPERIENCE HERE...THE CUSTOMER SERVICE WAS GREAT FROM EVERYONE ESPECIALLY THE OWNER N HIS WORKERS ... THE LADIES WERE AWESOME... I BOUGHT 2 FABULOUS WIGS...I HIGHLY RECOMMEND THEM WITH A 5 STAR...I DROVE CHICAGO BUSES FOR 12 YEARS... I KNOW ABOUT CUSTOMER SERVICE N THEY WERE GREAT...AWESOME STORE
The employees were friendly, courteous, and professional. Had a huge selection to choose from at reasonable prices. Will definitely be going back again.
The people here are super cool, very helpful. Just wish they had a more wider variety,& better quality hair care products.the owners need to do better on that note. Other than that the workers are cool only reason not 5 star.
They don't speak when you're coming into their store. I'm really big on costumer service and they lack that. No one asks If you need help . They do have a descent variety of wigs but some are mostly over priced as hell .
Ohh My God the service was friendly and the respect is awsome they make you feel so important and you want to spend your money..they have it all clothes,shoes, hair products,all the best wigs,full Lance and half wigs and pony tails whatever you need they have at a reasonable price..I love it.. Go and you won't be disappointed..and the sell these wig heads at a good price...check them out..
I have bought a few wigs there, owner is very kind and helpful. My favorite place to buy wigs as a cancer patient who lost their hair and budget friendly ♥️ I travel 4 hours to purchase.
If they don't have ur last hope is Amazon. Staff always customer friendly and help. They know what's in ßtock and exactly where it's located. The have a nice assortment of clothes, hats and purses. Oh Yea sunglasses galore.
I was not at there store today and someone used my card. Beware, they saving card numbers to use at a later date. I was there last week but not today

105 Beauty & Fashion Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location