102 Nails & Spa Info
- 7216 N Pecos St, Denver, CO 80221 United States of America
- +1 303-429-1385
- [email protected]
- +1 303-429-1385
- +1 303-429-1385
Best PlaceJuice Reviews
Jane is FANTASTIC!!! unbelievable! Have been going to her forever and I cannot speak more highly of her. Perfect every time. I have always had to fight to get my nails short enough at other places, and she always does mine perfect!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About 102 Nails & Spa
Strengths:
1. Exceptional nail technicians: Multiple comments praise specific nail technicians, such as Jane, Emmy, and Jessica, for their skill and the quality of their work. This indicates that the salon employs talented professionals who can consistently deliver satisfying results.
2. Personalized service: Several customers mention that their nail technicians took the time to understand their preferences and deliver nails that matched their desired style. This shows that the salon values individuality and strives to create a customized and enjoyable experience for each client.
3. Cleanliness and hygiene: Multiple reviewers mention that the salon is clean and maintains a high standard of cleanliness. This is an important factor for customers when choosing a nail salon since hygiene and sanitation are crucial in preventing infections and ensuring a safe environment.
4. Friendly and welcoming atmosphere: Customers appreciate the friendly and welcoming atmosphere at 102 Nails & Spa. The technicians are described as having great personalities and taking the time to get to know their clients. A positive and inviting atmosphere can significantly enhance the overall experience for customers.
5. Excellent customer service: Several comments highlight the exceptional customer service at the salon. The staff is praised for their professionalism, attentiveness, and friendly demeanor. Strong customer service is crucial for building long-term relationships with clients and ensuring their satisfaction.
6. Long-lasting and high-quality nails: A customer mentions that their nails lasted for three weeks without any lifting or damage. This indicates that the salon uses high-quality products and provides services that result in long-lasting, durable nails.
7. Positive word-of-mouth: Customers who have had positive experiences at 102 Nails & Spa recommend the salon to others. Positive word-of-mouth can be a significant strength for a business since it brings in new customers and builds a loyal customer base.
Weaknesses:
1. Inconsistent experiences: A reviewer mentions that their nails were not done to their satisfaction and that the technician did not listen to their requests. This suggests that there might be inconsistencies in the quality of service and customer satisfaction among different technicians at the salon.
2. Lack of attention to detail: A customer complains that their nails were crooked and that the technician did not properly clean up excess product and nail polish. This indicates a lack of attention to detail, which can lead to a less polished and professional finish.
3. Communication issues: The same customer also mentions that the technician was unresponsive to their requests to fix the crooked nails. Poor communication and an inability to address customer concerns can result in dissatisfaction and potential customer loss.
Overall, while 102 Nails & Spa has many strengths such as talented technicians, personalized service, cleanliness, and a welcoming atmosphere, there are some weaknesses to address, such as inconsistency in service quality, lack of attention to detail, and potential communication issues. By addressing these weaknesses, the salon can further improve its overall customer experience and satisfaction.
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Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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