ZEN NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Best PlaceJuice Reviews
Amazing service from tammi! She didn’t rush through my service and she was super nice! She remembered me from
Over a year ago! Really happy with how she shaped my nails! She was also able to get my acrylic short enough for me to be able to still comfortably type, and take my son in and out of his car seat! Thank you again tammi! Zen nails is awesome, clean, and smells great!
Lynn was the one that gave me my pedicure. I decided to go with the Heavenly Organic Pedicure. Saying it lived up to its name would be an understatement. This was my first time having a pedicure. I highly recommend Zen nails in Plymouth. Will be definitely coming back.
Lynn was amazing.
Thank You
I love Zen Nails! I’ve been coming here for 5 years, and they always do a great job.
Went with my 2 girls. We were very pleased with services and all the extra frills. They did a great job.
Eewww! I went here a few times for fills and a full set. but Today i decided to go somewhere else bc Zen nails was a bit of a drive. The man at the other salon today started to take off my polish when my jaw dropped. Some of my nails were green and black under the acrylics. I asked him to instead take off all the acrylics. Zen nails gave me a fungal infection because they don’t properly clean their tools. Everytine I went to zen nails, the drill bits were NEVER clean. Now I have to go the the doctor and get medication because of their lack of respect for MN laws. Never going here again.
Very good job with both my manicure and pedicure. Will definitely come back in the future
My experience with Jessie at Zen nails was AWESOME!!! I went in with a photo of what I wanted and changed my mind about the gel nail tip color 3 TIMES but Jessie was patient, kind and did an excellent job. I drove from Saint Paul to go here and it was worth it! I can't wait to go back for my gel pedicure with her this Friday!!! Jessie is AMAZING! ❤
UPDATED: 7-27-18
I went Zen Nails and had another appointment with Jessie for another gel full set and gel pedicure for my upcoming birthday. I showed her a picture of the ombre nail design I wanted and she successfully created the design for me on my nails and toes. Thank you, Jessie for always doing a wonderful job.
Great service. Super quick. Got a gel manicure and it was very well done. Will go back!
Quick Facts About ZEN NAILS
Zen Nails, based on the comments provided, has several strengths that contribute to its positive reputation. One of the main strengths highlighted by multiple reviewers is the excellent service provided by the technicians. Tammi and Lynn, in particular, receive praise for their friendly and attentive approach. Tammi is commended for not rushing through services, being nice, and having a good memory of customers. Lynn is mentioned as being amazing and delivering a pedicure that exceeded expectations. These positive experiences suggest that the staff at Zen Nails is highly skilled and committed to providing exceptional service.
Another strength of Zen Nails is its cleanliness. One customer mentions that the salon is clean and smells great, which contributes to a pleasant and hygienic environment. Cleanliness is an essential aspect of any nail salon, as it ensures the well-being and safety of the customers.
Several customers express their long-term loyalty to Zen Nails, with one person stating that they have been coming to the salon for five years. This indicates that the salon has managed to build a loyal customer base, which could be attributed to consistent high-quality service and customer satisfaction. This kind of loyalty speaks to the overall strength and reliability of Zen Nails.
Additionally, Zen Nails is appreciated for going above and beyond to provide extra frills during services. One customer mentions that they and their two daughters were pleased with the additional perks offered. These frills could include anything from additional massage or relaxing techniques to complimentary beverages or other amenities. This attention to detail and focus on customer experience can be a differentiating factor that sets Zen Nails apart from other salons.
While Zen Nails has received overwhelmingly positive feedback, there is one negative comment that highlights a weakness of the establishment. The reviewer states that they developed a fungal infection after visiting Zen Nails due to a lack of proper tool cleanliness. This not only highlights a potential health and safety concern but also suggests a failure to adhere to Minnesota's laws and regulations regarding sanitation in nail salons. This negative experience could significantly impact the salon's reputation and should be taken seriously by the management.
In conclusion, Zen Nails has numerous strengths that contribute to its positive reputation. These include the exceptional service provided by technicians such as Tammi and Lynn, the cleanliness and pleasant environment of the salon, and the loyalty of long-term customers. However, the negative comment about a fungal infection due to a lack of cleanliness highlights a weakness that requires immediate attention and resolution. It is important for Zen Nails to address this issue promptly to maintain the trust and satisfaction of its customers. Overall, the positive feedback significantly outweighs the negative comment, indicating that Zen Nails is generally a reliable and well-respected nail salon.
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