Xclusive Nail Bar

+1 678-271-2221

6000 Old National Hwy, College Park, GA 30349 United States of America

Open Today: -

Xclusive Nail Bar Info

6000 Old National Hwy, College Park, GA 30349 United States of America
+1 678-271-2221
[email protected]
+1 678-271-2221
+1 678-271-2221

Best PlaceJuice Reviews

Great customer service. Bi(pronounced Bee) is amazing! I showed him the design I wanted and he made it happen. Competitive prices also????

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Quick Facts About Xclusive Nail Bar

Xclusive Nail Bar has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place.

One of the main strengths of Xclusive Nail Bar is their excellent customer service. The comment mentions Bi, who is described as amazing and capable of bringing the desired nail design to life. This indicates that the staff at the bar are attentive, skilled, and capable of meeting customer expectations. Additionally, competitive prices are mentioned, which could be a significant strength as customers are likely to be attracted to affordable services.

Several comments highlight the expertise and professionalism of certain technicians at the bar, namely Miss Anna and Jackie. Miss Anna is praised for her thoroughness, gentle cuticle work, and relaxing massages during pedicures. These positive experiences contribute to the bar's reputation for quality service and customer satisfaction. Similarly, Jackie is commended for doing a great job on nails and providing a satisfactory experience. The skills of these technicians suggest that Xclusive Nail Bar has talented and competent staff members.

However, the negative comments reveal some weaknesses of Xclusive Nail Bar. One customer mentions a disappointing experience with a gel pedicure. The polish chipped within two days, indicating that the quality of the service might be inconsistent. Furthermore, the customer encountered rudeness from the manager when seeking a repair. This highlights a potential issue with customer service, as the staff member's behavior was unprofessional and disrespectful. In addition, the customer suspects that cheap products might be used, suggesting that the bar may not prioritize the use of high-quality materials.

Another negative comment highlights a recurring problem with the quality of service. Despite multiple visits and trying various technicians, the customer has consistently had a bad experience. This suggests that the issue might be systemic within the establishment, and the staff may lack the necessary skills to consistently provide satisfactory nail services. It is concerning that the customer has directed the technicians and requested fixes, but has still left unsatisfied. This indicates a lack of attention to customer preferences and a failure to meet their expectations.

Another weakness that is revealed in customer comments is a lack of attention to detail and rushing through the nail service. One customer mentions that their technician was unable to fulfill their requested nail design and proceeded to rush through a different style, resulting in a messy application. The lack of attention to detail and the technician's admission of incompetence highlight a lack of professionalism and expertise within the bar.

In summary, Xclusive Nail Bar has strengths in terms of excellent customer service and skilled technicians who can deliver desired designs. Competitive prices are also an attractive feature. However, weaknesses exist in terms of inconsistent quality, potential use of cheap products, poor customer service, and a lack of attention to detail. Addressing these weaknesses could improve the overall experience for customers at Xclusive Nail Bar.