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Wise Guys Barber Shop

+1 914-743-1127
1422 E Main St, Shrub Oak, NY 10588 United States of America
Open Today: Closed

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

I walked in and all the barbers were busy and doing some fine work on their clients’ hair. There was an elderly man, a young man and a middle aged man all getting a cut and they all looked fantastic. My son has super curly hair and it had been two months since our last trip to the barber shop, the poor kid needed it sheared off at that point. The barber who helped us was so sweet, he made my son a balloon animal and knew exactly how to care for his hair and even taught me how to maintain it so we didn’t have to have a repeat of what he came in with. He used two different types of clippers and made some jokes as well as intelligent conversation with me while he worked on my son’s hair. I totally forgot the name of the app he said I needed to download in order to schedule appointments in the future, maybe I’ll swing by there and ask because the guy did a great job and I paid only $25 for the cut!
No one manages the desk. They have zero customer service skills.They have barbers doing nothing; then they make you book an appointment- for what? A "Mall haircut" level with zero style? Is my money not good enough? I literally drop a 100% tip.Notice the people giving good comments- they're all fake profiles. They had a barber that I was good with- then it's a big game just trying to book them again. Their Google listing has no link to a website, so you better get your act together and take walk ins. The couple of times I did get an appointment with the same barber, they swap him out for a rookie barber. Prime location, but they're sitting there with their you know what in their hands
Mike is an amazing barber. He takes great care of my son and is fantastic with also adding the designs he wants on the side of his head.
We always get compliments!
Called 30 mins before and asked if they take walks in and told them I’ll be there in 30. And they said it’s fine I could come. After I arrived on time. They said they couldn’t take me. If you can’t handle it. Just say no. I’ll schedule another time. Instead of wasting other peoples time.
Great haircut from Don. Quick, nice, good price. My first haircut there and he checked in a couple times to make sure it was coming out right. Overall great!
Very clean, organized and well maintained. Don is my go-to for a great cut! Can't go wrong with this shop!
Barbers are not too friendly but owner is. Cleanliness doesn't seem to be a priority there. All except one doesn't wear a mask. But he did a pretty decent job on my son haircut. I say decent because he cut the back shorter than what I said twice and left a small nick of a bald spot back of his head. When I mentioned it he kind of just shrug his shoulders. Otherwise haircut looked good & he styled it. Went back a second time and Rick cut my son's hair. Did a very nice job. Shorter than I said but still looks good. My son was happy with it.
First time there and I highly recommend this barber shop. We found it on Google search and the reviews were good. We were out with our disabled son and wanted to get him a haircut. Our son does not do well with places that are not part of his routine, but I was hoping that just him and me doing "guy things" would work out. We left Mom in the car and in we went. Rich was our barber and I mentioned DS and Autism. "No problem" was his reply and with very little correction, he quickly and expertly cut my son's hair. It was amazing, but my son almost seemed to like it! I am definitely going back and applaud Rich for "helping one of the least of his brothers."

Quick Facts About Wise Guys Barber Shop

Wise Guys Barber Shop has a number of strengths and weaknesses based on the comments provided.
Starting with the strengths, one reviewer mentioned that all the barbers were busy and doing fine work on their clients' hair. This indicates that the barbers at Wise Guys Barber Shop are skilled and capable of producing high-quality haircuts. Additionally, the reviewer mentioned that the barber who helped them was sweet and made an effort to care for their son's hair. This shows that the barbers at Wise Guys Barber Shop are attentive to their clients' needs and provide personalized care.
Another positive aspect of Wise Guys Barber Shop is the affordability of their services. One reviewer mentioned that they paid only $25 for a haircut, which is considered a good price. This makes the barbershop accessible to a wide range of customers.
The availability of appointments is another strength of Wise Guys Barber Shop. Although one reviewer mentioned difficulties in booking appointments, others expressed positive experiences. One reviewer mentioned that they called 30 minutes before and were accommodated, indicating that Wise Guys Barber Shop is flexible and willing to accommodate walk-ins when possible.
The location of Wise Guys Barber Shop is also mentioned as a strength. It is described as a "prime location," which suggests that it is conveniently located and easily accessible to customers.
Moving on to the weaknesses, one common complaint is the lack of customer service skills and staff management at the front desk. One reviewer mentioned that no one manages the desk and that the staff has zero customer service skills. This reflects poorly on the overall customer experience at Wise Guys Barber Shop.
Another weakness mentioned is the inconsistency in barber assignments. One reviewer mentioned that they were initially satisfied with a particular barber but then had difficulty booking appointments with the same barber, as they were often swapped out for a rookie barber. This inconsistency may lead to dissatisfaction and a lack of trust from customers who have established a rapport with a specific barber.
Cleanliness is another weakness highlighted by some reviewers. One reviewer mentioned that cleanliness does not seem to be a priority at Wise Guys Barber Shop and that not all barbers consistently wear masks. This raises concerns about the shop's adherence to health and safety standards, especially in light of the ongoing Covid-19 pandemic.
Finally, one reviewer mentioned that one of the barbers did not respond well to feedback when they pointed out a mistake in their son's haircut. This suggests a lack of accountability and professionalism among some of the barbers at Wise Guys Barber Shop.
In conclusion, while Wise Guys Barber Shop has strengths such as skilled barbers, affordability, appointment availability, and a convenient location, there are also weaknesses in terms of customer service, staff management, cleanliness, and professionalism. These weaknesses may impact the overall customer experience and reputation of the barbershop.


Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:30 PM
Thursday 10:00 AM - 06:30 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed

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