Winslow Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
I started shopping here when they were very small, with one $1 jewelry wall in the early 2000’s. It has gone down the more this store expands. Bruce the owner is always kind but the ladies at the register are so unprofessional it makes me sick to my stomach. Super unkind, very rude and cold. Unhelpful. Will rush you or ignore you. Every. Time. I stopped coming here in 2017-and recently visited when I was in a SUPER PINCH last week. Wrong move. Nothing has changed, just has gotten worse. No respect for OUR communities dollar. No respect at all to our community. No matter how much I am in need, I will not be going back here. I hate being watched/followed when I shop. You will get stalked here. Bruce over at sunshine beauty knows how to treat their customers, and so does Coco beauty. Skip this headache.
They’re absolutely amazing! I love the owners! They’re kind, considerate and will help you with all of your needs! And besides, they have everything in the store you could ever want! I love to shop there! I’m a loyal customer! They’re like my extended family!
xoxo Ronda Austin
Large Size store with multiple options. Owners focus on cleanliness as they were consistently sweeping, wiping down items. Staff was friendly and helped find multiple items.
Knowingly stealing money and endangering people. They sold me a defective clipper blade that ripped hair from someone's head, gave them a bald spot, and caused them to bleed. I tried to exchange the blade, but the older woman told me to come back Monday. I came back 3 times and they kept turning me away, and then said that they it was my fault that they won't take it back because I ripped the packaging and they wouldn't be able to sell it again. Even though I told them that the blade was ripping hair out of people head they were still going to sell it again. They told me that they didn't care, stole my money, then bamed me
Just know, they do not have a Store Policy/Terms And Conditions that show there is no return policy. I bought hair trimmers and come to find out, they were used already, and I wasn't able to return them for my money back. When I tried to return the Trimmers, I was shown a "Flash Card" that stated there was no return policy. I asked to read over the Return Policy and come to find out they don't have a legit document! This Is not a legit hair store, they are stealing money from Americans.
Called to let them know their system was hacked!! Suddenly they couldnt speak english, be very careful with your credit cards here
The staff is awesome ! Especially Danielle who has worked there for years ! The owners are annoying ! They watch your every move especially if your (of course)African American ! Or if you have kids ! They talk to your kids as if they belong to them. When viewing products especially wigs they don’t even give you space where you feel comfortable browsing . I love coming here due to the amount of products I find and of course the staff but the owners especially the woman it’s a bit too much ! While shopping I don’t need someone breathing down my back !
I really like the owners and staff. They are always helpful when I come there. This pass Saturday I came to the store, I was actually crunch for time because I had somewhere to be and could not spend as much time looking for hair like I normally do which I really do regret. I'm almost certain the owner may not have known the true quality of the hair I purchased. My husband and I brought the Laflare unprocessed Brazilian virgin Remy lace front wig. The hair looked like really good quality.The next day I bleached the knots and washed the hair. After letting in air dry I notice shedding and the hair didn't feel the same. I have to constantly brush it because it gets tangled. Last year I purchased a very good quality 360 wig that literary last me a whole year so with that be said I know what good quality hair suppose to look like and I know how to take care of it. I brought the hair on Saturday and today is only Wednesday and I know this hair should not feel like this. It's not to the point that it can't be worn, I just know for a fact it's not the quality I was told it was. No one that pays over $300 should have to worry about the quality not being what it's suppose to be. Maybe I just got a bad batch. Like I say I really love this store and the staff and I would hope that the owner wouldn't sell bad quality hair if she knew it wasn't good. I will still continue to shop at this store but I would NEVER buy their "human" hair again.
Quick Facts About Winslow Beauty Supply
Winslow Beauty Supply has both strengths and weaknesses based on the comments provided.
One strength highlighted is the friendly and helpful staff. Customers appreciate the assistance provided by the owners and staff, describing them as kind, considerate, and willing to help with all of their needs. The owners also focus on cleanliness, as they are consistently seen sweeping and wiping down items in the store. This demonstrates a commitment to maintaining a clean and organized environment for customers.
Another strength is the large size of the store and the wide range of options available. Customers appreciate the variety of products offered, stating that the store has everything they could ever want. This indicates that Winslow Beauty Supply has a comprehensive selection, catering to diverse customer needs.
However, there are several weaknesses mentioned in the comments. One recurring issue is the unprofessional behavior of the staff at the register. It is described as rude, cold, unkind, and unhelpful to the point of making customers feel sick. The negative interactions at the register leave customers feeling rushed or ignored, making them question the respect shown to the community and their dollars.
Another weakness highlighted is the lack of a clear return policy or terms and conditions. This leads to confusion and frustration for customers who have bought defective products or items that were already used. The lack of a proper document outlining the return policy is seen as deceptive and raises concerns about the store's legitimacy. This lack of transparency can make customers feel like their money is being stolen.
Several customers also express discomfort with the owners' behavior. They describe the owners as watchful or even stalking customers, which creates an uncomfortable shopping experience. The owners are accused of breathing down customers' necks, not giving them space to browse products, and excessively interacting with their children. This invasion of personal space can make customers feel uneasy and may deter them from returning to the store.
Negative experiences with the quality of products are also mentioned. One customer had a bad experience with a defective clipper blade that caused hair loss and bleeding. Despite reporting the issue, the store refused to exchange the product and blamed the customer, which is unacceptable. Another customer purchased a supposedly high-quality wig but experienced shedding, tangling, and a decline in hair quality shortly after purchase. This raises concerns about the authenticity and reliability of the products sold at Winslow Beauty Supply.
In conclusion, while Winslow Beauty Supply has strengths such as friendly staff, cleanliness, and a wide range of products, there are significant weaknesses that cannot be ignored. The unprofessional behavior of the staff, lack of a clear return policy or terms and conditions, discomfort caused by the owners' behavior, and concerns about product quality all contribute to a negative shopping experience for some customers.
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Opening Hours
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| Sunday | Closed |
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