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Ward's

(228) 254-5370
16620 MS-603 Kiln, MS 39556
Open Today: 05:45 AM - 10:00 PM

Ward's Info

Best PlaceJuice Reviews

Food and service was everything will definitely be returning ????????????
OPEN Reviews ()

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating
Popular for
  • Solo dining
  • Dinner
  • Lunch
Atmosphere
  • Casual
Crowd
  • Tourists
  • Groups
Health & safety
  • Staff required to disinfect surfaces between visits
Dining options
  • Dessert
  • Dinner
  • Lunch
Service options
  • Drive-through
  • Takeout
  • Delivery
  • Dine-in
Offerings
  • Quick bite
  • Coffee
  • Comfort food
  • Late-night food
  • Small plates
  • Kids' menu
Amenities
  • Restroom
  • Good for kids
  • High chairs

Quick Facts About Ward's

Ward's place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses. In order to analyze this feedback, we will first focus on the strengths mentioned in the comments.
One commonly mentioned strength is the cleanliness of the restaurant. Multiple comments praised the cleanliness of the restaurant, suggesting that Ward's place prioritizes maintaining a clean and hygienic environment for its customers. This is an important aspect of any restaurant, as it contributes to the overall dining experience and customer satisfaction.
Another strength mentioned in the comments is the friendly service. Several customers appreciated the friendly and helpful staff at Ward's place, indicating that the employees have a positive attitude towards customers. Excellent customer service is crucial in the restaurant industry as it can enhance the overall dining experience and encourage customers to return.
In terms of food, some customers expressed satisfaction with the taste and quality of the food at Ward's place. Positive comments commended the fries, stating that they were good. Additionally, one comment mentioned the root beer float made with Wards' homemade root beer, indicating that the restaurant has a specialty item that customers enjoy. These positive remarks about the food suggest that Ward's place does have some successful menu items.
Now let's move on to the weaknesses mentioned in the comments, as these can provide areas for improvement for Ward's place.
One of the most severe weaknesses mentioned is poor management and unprofessional behavior. A customer recounted an experience where they witnessed the manager yelling at employees and treating them poorly. This indicates a lack of employee management and a failure on the part of the manager to create a positive work environment. Such behavior not only negatively impacts the staff morale but also reflects poorly on the restaurant as a whole.
In terms of food quality, several customers expressed dissatisfaction with their orders. One customer complained that their burger was made incorrectly, and another mentioned that their burger had an excessive amount of onions and mustard. Additionally, there was a complaint about the meat being undercooked. These comments suggest inconsistent food preparation and quality control at Ward's place. Issues like these can lead to customer disappointment and a decline in repeat business.
Another issue mentioned in the comments is the slow service. One customer mentioned that the lady working at the counter was struggling to handle multiple tasks, resulting in delays in taking orders and preparing food. Slow service can be frustrating for customers, as it can lead to longer waiting times and a decrease in overall satisfaction.
Furthermore, there was a mention of the limited portion size of the burger patty, suggesting that the serving sizes offered at Ward's place may not meet customer expectations. This could be a deterrent for customers who are looking for a filling and satisfying meal.
In conclusion, while Ward's place has some strengths, such as cleanliness and friendly service, there are also several areas that need improvement. Poor management, inconsistent food quality, slow service, and limited portion sizes were mentioned as weaknesses in the comments. Addressing these weaknesses will be crucial for Ward's place to enhance customer satisfaction and improve its overall dining experience.


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Today

Opening Hours

Thursday 05:45 AM - 10:00 PM
Monday 05:45 AM - 09:00 PM
Friday 05:45 AM - 10:00 PM
Sunday 07:00 AM - 09:00 PM
Wednesday 05:45 AM - 09:00 PM
Tuesday 05:45 AM - 09:00 PM
Saturday 05:45 AM - 10:00 PM

How to go there

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