Vnails&spa

+1 828-586-3331

28 W Sylva Shopping Area, Sylva, NC 28779 United States of America

Open Today: -

Vnails&spa Info

28 W Sylva Shopping Area, Sylva, NC 28779 United States of America
+1 828-586-3331
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Planning

Appointments recommended

Best PlaceJuice Reviews

first time i’ve ever gotten my nails done, pretty from far away. up close they don’t cover my whole nail and i paid $94 and tipped heavy.

When my son was born in March 2021 I came into the salon with him and I was terrified I would be turned away but I wasn’t, they were so amazing and helpful. If he cried when I couldn’t pull my hands away to console him, anyone working came up to talk to him and help. It’s been well over a year since I came back just cause of my sons age, and yesterday, they were just as nice and sweet and made sure my nails were how I liked them before I left. Never have I been to a nail place that didn’t get “upset” for having a small child. I will always recommend and give my business here!

I went there with my friend, who is lighter in complexion, (I promise this information is important) the first time and enjoyed it. The service was Friendly and very welcoming. Then the second time I went there with a person of my skin tone I was charged 30 dollars more than the initial price. They were rude and messed my nails up. It was like there was a switch up in personalities, third time I went there by myself it was the same rude service and they wouldn't stop side eyeing me. Really upset at the service provided.

I picked this place based on shining reviews. My pedicure looks and was, amazing. My manicure experience was not my favorite. I started with one guy who was very heavy handed, he made me bleed several times and hurt my cuticles. He was not gentle at all and he was HEAVY with the acrylic.... leaving gaps between acrylic and my nail. (Please see photos of mint and white nails) I brought it to his attention that I wasn't really loving the way my nails turned out. He smarted off that he'd been doing nails for 18 years, I'd be fine. Disappointed, I went to wash my hands and then got passed off to someone else for Polish. He asked me about my nails and I shared I didn't love them. He said not to worry, he'd fix them. He was way nicer, much lighter handed and did clean up the previous guys mess A LOT....but honestly they still look clunky and thick. I'm not in love with my nails and spent 100$ between the two services. I wish they'd have removed the one guys work and completely redone them. My friend had her nails done all by the one guy with lighter hands and hers are beautiful. I'm not sure I'll return and the experience with the first guy hurt my review. He did a horrible job on my nails and took some joy out of my experience.

I just had the best pedicure by Amy. The salon is very clean. The owner and staff are very nice.

I had just left another salon that didn't have time for me. The receptionist at this one was kind and helpful. It had been over 10 years since I had my nails done so I knew what I wanted it to look like but didn't know how to ask for it. She was so sweet and helped me figure it out. Tien took care of my nails, he was thorough, gentle and kept interesting conversation going during my visit. The price was great for the amazing job that he did. Now I know and when I want my nails done I'll always go back to this salon.

This place is amazing, they did a really good job and the service was impeccable, you can’t beat it in Sylva, Nc. Come here for all your nail needs!!!

The staff is always so friendly and efficient! Beautiful design and quality. If you ever have something happen to your nails after you get them done at Vnails&spa or find something later they gladly take care of the issue for you. So thankful for them????????

Quick Facts About Vnails&spa

Vnails&spa Place is a nail salon that has received a range of comments. In order to analyze its strengths and weaknesses, let's delve into the different perspectives shared by customers.

One of the positive aspects mentioned by multiple customers is the friendly and helpful attitude of the staff. A customer mentioned that when they brought their small child to the salon, the staff was accommodating and even assisted in comforting the child. This demonstrates a welcoming and customer-oriented approach, creating a positive experience for customers.

Additionally, the cleanliness of the salon is praised by a customer who mentioned that the salon is very clean. A clean and hygienic environment is essential in the nail salon industry, as it ensures the safety and well-being of customers.

Furthermore, some customers emphasize the quality of service provided by certain staff members. One customer expressed their satisfaction with the pedicure performed by Amy, mentioning that it was the best pedicure they have had. This indicates that the salon has skilled staff members who are capable of providing excellent services.

However, there are also several weaknesses highlighted by customers that need to be considered. A customer shared their disappointment with their nail experience, mentioning that the manicurist was heavy-handed and caused bleeding and cuticle damage. This suggests that there may be inconsistencies in the skills and techniques of the staff members. Additionally, another customer stated that their nails were clunky and thick, even after attempting to fix them. This indicates that there may be a lack of attention to detail and precision in the nail work.

Another negative aspect mentioned by a customer was the difference in pricing and treatment based on skin tone. They claimed to have been charged $30 more and experienced rude service when they visited with a person of their skin tone. Discrimination based on skin tone is unacceptable and raises concerns about the staff's professionalism and treatment of customers.

Furthermore, one customer expressed their dissatisfaction with the pricing, stating that they paid $94 and felt that their nails were not adequately covered. This suggests that the salon may have higher prices compared to other nail salons, which could potentially deter cost-conscious customers.

It is important to note that despite a few negative reviews, there are also positive comments about the salon. This indicates that the salon has the potential to provide a positive experience for customers, but improvements are needed in certain areas.

In conclusion, Vnails&spa Place has strengths in terms of friendly and helpful staff, cleanliness, and the quality of service provided by some staff members. However, weaknesses are present in terms of inconsistencies in nail techniques, potential discrimination based on skin tone, and higher pricing compared to other salons. These weaknesses should be addressed in order to ensure a consistently positive experience for all customers.