VIP Wig & Beauty Info
- 2769 Wolf Creek Pkwy, Memphis, TN 38133 United States of America
- +1 901-388-2818
- [email protected]
- +1 901-388-2818
- +1 901-388-2818
Best PlaceJuice Reviews
First of all, one of the employees was swatting at my toddlers hand. I could press charges. Secondly the manager made fun of my son’s teeth. He is 4 and has an enamel deficiency. It was literally the most enraging experience. Never will I ever step foot in there again. Also their prices are outrageous
Don't really have what I was looking for but they were nice enough to let my mom exchange somethings she had held onto for more than 7 days for whatever she needed .
It has a lot of great things. The manager's are horrible!! They follow you around making it extremely uncomfortable to buy from them. Customers must have room to shop freely. Instead of feeling like if you touch anything, the cops will be called in. I understand why they have so much, the store is really crowded because No person wants to be treated like that.
Management/manager's need to improve on people skills.
Take some courses
Was not impressed. I was asking about wigs, the sales person just walked away from me to help someone else. Then she went on to another person after that. I waited to see if she would get to me, when she didn't, I left. They don't have to worry about me ever coming back.
This was my first visit here and it was so much fun. I love the merchandise and they had so much to see. A lot of popular merchandise was in here that I been seeing around town, like the cute basketball purses, bling face masks, and let's not forget the stylist lace fronts. Lovely people own and run this location. I will be back for more merchandise.
If I could give this place 0 stars I would. I don’t know if they realize their rudeness or not but their customers do. I’ve been here a few times & on my last visit I vowed to NEVER go back. Once I found the wig style I was looking for on my own I advised the lady that was trying to assist of the color options I wanted to see. She brought back every color other than the ones I requested. I dismissed it & chose one of the colors that she brought out for me to view. I get home & open the pack to place the unit on a mannequin & to my surprise the wig in the pack was a totally different brand from the packaging. I was pissed because im very familiar with both brands & there’s a huge difference between the two. Either way I’ve never had a pleasant experience at this place. Ladies just get your units, hair products, & accessories elsewhere. No need to deal with rudeness, ill customer service, & bogus products.
Pardon all grammatical errors!
RUDE!! I've already been bothered by the way they watch and follow you around the store! However, today was the last straw!
One of the employees made my 3 year old baby cry! Being a curious 3 year old she picked up a tube of lip gloss and began to open it while I was looking at a product. The employee runs up to her and starts say no no no and taking it out of her hand.
1st I want to say that I am a business owner and that I understand protecting the product. However, there's a way to do things, especially involving a baby. She could have simply said no baby or tapped me and informed me that she had the product. Not you being a stranger running up to a 3 year old baby saying no, no, no with an elevated tone!
I then ask the cashier to speak with the owner or manager. She says why, why, owner not here, what's your problem as if I was bothering her!
I said your attitude is my problem, you all are rude. I'm a customer that has been patronizing your business for years! She then says well you need to watch your baby. I politely told her to keep the products and walked out of the store. Never to return!
While walking out my baby said I never want to come here no more! If a baby feels how unwelcoming they are imagine how they make adults feel
(I'm posting under my husband's name.) I bought a $150 wig from here and it was basically damaged when I got it. Out the box I noticed there were tracks in the top of the wig that had pieces of hair that were an inch long, they looked like the hair had been cut. After a week the ends were so shabby, I took it back up there only to be told it wasn't human hair, but a blend. That's not what I was told when I bought it. The wig lady offered me a discount on a new wig, and today I got it. The whole time I was there picking out a new wig she treated me like crap, complaining about having to give me a discount SHE offered ME. It was embarrassing. She just kept going on and on, taking about the managers and how they wouldn't do this for me. She even said "Sorry, well I'm not sorry because it's not my fault"! She lost a loyal customer by acting like it was my fault they sold a wig under the guise of it being human hair. I've never been treated so badly in my life. She lost a whole lot more money than that little discount. I would have spent way more money there in the future if she weren't such a jerk.
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| Sunday | Closed |
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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