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Us Nails

+1 847-888-4573
809 Summit St, Elgin, IL 60120 United States of America
Open Today: -

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom

Best PlaceJuice Reviews

Us nails is 100% A + !! If you’re always in a hurry like me you may have never noticed this place hiding in the right back side of Walgreens, but trust me you’ll wish you did. The people who work here are amazing, did one of the best mani and pedis I’ve had in a long time. My feet have horrible calluses and I’ve tried everything including peel off masks and paraffin wax etc, but the technician here did the best job, using a combination of tools, and truly transforming my feet. I am so so grateful to her. Also I was in a hurry and they worked together at the same time to help me be ready to go in 1.5 hours. Absolutely amazing job, will definitely be back
I called in the morning to schedule an appointment during my lunch break. I sat there for 30 minutes with no update on how long they were going to be. What’s the point of making an appointment if you’re not going to respect the time? Then someone else walked in and was tended to immediately. I will be scheduling elsewhere from now on.
Saw good reviews online since I’m looking for a regular salon after recently moving to the area. I called around noon for an appointment at 5:15 and the man who answered said 5:30 is better but hung up without asking my name.
I arrived a few minutes before 5:30 and found a color I liked. Someone working asked me if I was there for a pedicure and I responded I was there for the no chip manicure. I waited about 5 minutes before someone told me I could wait at a station. A costumer had walked in around that time for a pedicure and was immediately attended to.
I waited until 6:15 before I left without anyone saying anything else to me. While the reviews sound great for someone who can actually get their nails done, don’t count on an appointment actually meaning anything. I won’t be going back but I did watch 45 minutes of Zootopia so I guess that’s a plus.
Love my pedicures here. Bill and Kevin do a fabulous job. If Ann or Wee are there they do fabulous pedicures also. Go early or make an appointment. Very clean and professional
Went for a pedicure. This place doesn't offer packages. The pedicure is bare knuckles basic. The male that attended me barely scrubbed my feet. I still had dead skin after leaving. No cuticle oil, no warm towel, no sugar scrub or slouching. The massage was a man just rubbing up and down my leg and hurting my feet. I would never ever go back to this place. I was so extremely disappointed by the whole experience.
I absolutely love them. I have really bad ingrown toenails had them completely removed twice, bandages and surgical shoes. The get them out and my toes feel and still look great afterwards! They are the absolute best! Rather pay them than my podiatrist! I went today I say aaaahhhh no pressure digging in and I can still wear flip flops!
Can't say enough about us nails Bill is an artist. The prices are so reasonable. The salon is clean. The list goes on
Got the no chip and usually that makes the nail a bit thicker so you don't have to be extra cautious while handling stuff but with their no chip its very thin and my nails are now extra flimsy which is odd. Looks like I have just a thin layer of nail polish. Sucks I spent $35 today becaus tomorrow I'm gonna have to go somewhere else to get them fixed.

Quick Facts About Us Nails

Us Nails has several strengths that should be acknowledged. Firstly, the technicians at this salon are highly skilled and capable of delivering exceptional results. One customer mentioned that they had received one of the best manicures and pedicures they had experienced in a long time. The technician was able to transform their feet, even with severe calluses. This showcases the expertise and proficiency of the staff at Us Nails. Additionally, they were able to accommodate a customer who was in a hurry and needed to be ready to go in a short amount of time. This demonstrates their ability to work efficiently and effectively as a team to meet the needs of their clients.
The cleanliness and professionalism of Us Nails is another notable strength. Multiple customers mentioned that the salon is very clean, which is crucial for promoting a safe and pleasant environment. Furthermore, it is mentioned that Bill and Kevin in particular do a fantastic job, indicating that there is consistency in the quality of service across different technicians at Us Nails. This underscores their professionalism and commitment to delivering satisfying experiences to their customers.
Another strength of Us Nails is the affordability of their services. One customer mentioned that the prices are reasonable, which is undoubtedly appealing to many individuals. This makes Us Nails an attractive option for those seeking quality nail services at a more affordable price point.
Despite these strengths, there are some weaknesses that need to be addressed. One significant weakness is the lack of respect for scheduled appointments. A customer complained that despite making an appointment and arriving promptly, they were not attended to in a timely manner. This lack of punctuality and communication can be frustrating for customers who have taken the time to schedule and plan their visit. It is important for Us Nails to address this issue and ensure that appointments are respected and honored.
Additionally, the lack of attention and care given to certain customers is another weakness. One customer mentioned that they waited for an extended period of time without anyone speaking to them or attending to their needs. On the other hand, another customer who arrived later was immediately taken care of. This inconsistency in customer service is problematic and can be off-putting for potential clients. Us Nails should strive to provide equal attention and service to all customers, regardless of when they arrive.
Another weakness is the lack of variety and additional options in their services. One customer mentioned that Us Nails does not offer packages or additional treatments such as cuticle oil, warm towels, or sugar scrubs. This limits the options available to customers and may prevent them from receiving a more comprehensive and luxurious experience. Us Nails could benefit from expanding their services and providing more customized options to cater to different preferences and needs.
Lastly, one customer pointed out a flaw in the quality of the "no chip" service. They mentioned that the nails became thin and flimsy after getting the no chip treatment, which is not ideal. This indicates that there may be room for improvement in the quality and durability of the nail products used at Us Nails. Ensuring that the products used are of high quality is essential to providing a satisfactory and long-lasting nail service.
In conclusion, Us Nails has several strengths including skilled technicians, cleanliness, professionalism, and affordability. However, they also have weaknesses such as a lack of punctuality with scheduled appointments, inconsistent customer service, limited service options, and potential flaws in certain nail treatments. By addressing these weaknesses and building upon their strengths, Us Nails has the potential to further improve and provide exceptional nail services to their customers.


Today

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Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

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