The Teahouse Info
- 1 Eldon Pl, Newcastle upon Tyne NE1 7RD United Kingdom of Great Britain and Northern Ireland
- +44 191 261 4861
- [email protected]
- +44 191 261 4861
- +44 191 261 4861
Best PlaceJuice Reviews
Recently reopened as Claremont Teahouse.
Positives:
Staff are pleasant
Food is great
Tea selection wide and varied
Location is well suited for shopping
Negatives:
Really poor service - like really poor. I've been several times, and not once has anyone had the correct order. So much so that we've decided not to go for the next month or two and hope that it improves.
Partially as a result of slow and incorrect orders the teahouse is always busy and I've saw people decide to leave before being seated and/or served due to the waits incurred.
Amazing coffee and food, plus great atmosphere and service. Super friendly staff despite how busy it is. Can't hold how busy it is against them when they've only just opened and they haven't opened downstairs yet.
I was excited to see QB has rebranded and reopened but unfortunately my experience today was regretful. My sister and I ordered a breakfast option and two teas. As we sat, the tea house slowly filled up which is to be expected. What I didn’t expect was to be kicked out roughly an hour later by the manager when a group of 3 came in looking for a table. Bear in mind, we were not the first people to arrive, I still intended to order more tea and we were a party of two at a small table near the entrance. If the manager was so intent on creating space, it would’ve made more sense to request a group of 4 (there were 2 which had been there longer than us) to leave— although of course, I don’t condone kicking anyone out. People at the tea house are accustomed to waiting and it’s perfectly acceptable to tell people a wait time too. I told the manager I intended to order again and she insisted that people were only allowed to stay for an hour and a half (a completely made up rule I’ve never heard of for a tea house— and besides we weren’t forewarned of this when we were first seated). From the beginning she had very stand off-ish energy and was patrolling the tea house much more like a bodyguard than a manager. I’m not sure if there was an element of discrimination in her decision to remove us but either way the experience was embarrassing and upsetting. I will say, the tea itself was excellent and the rest of the staff were lovely.
Great range of teas and some gluten free options for lunch. Nice building and friendly staff.
Not impressed at all this morning the person who greeted us told us to sit on the window sill in an very unfriendly manner. We could see an empty table but after waiting around 7 mins we were still left waiting so decided to leave. So our future custom is lost.
We were sat downstairs which was very cozy and comfortable. Great service. Both got the pulled beef sandwich (pictured) it was incredible! So juicy, tender and delicious, came with yummy potatoes and a lovely salad. It was well worth the price, great price. Got the Christmas tea (in April) and it was so fruity, comforting and yummy, really recommend it. The homemade baked cheesecake was yummy also. Fully recommend this place for food and a huge selection of teas. Very cozy and relaxed place.
Such a cosy wee place! I loved spending time there on my last trip to Newcastle. Such a wide range of gorgeous teas available and they brew them for you! You never have to worry about your tea being to strong or too weak.
The decor instead is beautiful and it has such a calm and relaxed atmosphere. I can't wait to go back
Oooh lovely place for cup (or a few cups) of tea. They have over 60 different teas, differently flavoured. Some have a strong smell, some have a strong taste, some have both. Reading the menu takes so long because they have detailed descriptions of the teas. This place is usually crowded, enough to make you wait for some time. Which is totally worth it after you try the tea.
I tried At least 7 teas and loved the jasmine and hazelnut/vanilla tea.
Definitely visit this place if you're in Newcastle.
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
Amenities
Service options
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dessert
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Seating
Payments
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NFC mobile payments
Place Pictures
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there