The Rosie Lee Cafe & Deli Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
Offerings
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Coffee
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Healthy options
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Kids' menu
Dining options
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Breakfast
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Lunch
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Dessert
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
The menu is very varied, my partner had egg and bacon sandwich and I had an English breakfast. The coffee is tasty, prices are reasonable and staff is super friendly ????
Very pleasant and friendly atmosphere. Excellent service we came in as a big group and not one of us had an issue with the food. Amazing quality with everything in general would definitely be revisiting regularly.
Really nice food however such a shame, past 2 times we have ordered there has been a missing item. Before it was a baguette and today it was a panini. Really wish this werent the case because it was our new favourite cafe but just dont want the disappointment of our items not showing up. We gave them another chance and it happened again :( we get a refund from deliveroo but thats not the point.
Super greasy spoon cafe, great friendly service and reasonable prices. Great place to drop in for breakfast. Definitely recommended.
TERRIBLE ONCE AGAIN. Its been 4 years since I last tried this Cafe and needless to say nothing has changed!!!! Food was atrocious, burger patties are the cheapest of the cheap, in a half pounder all I could taste was cheese and the fries were refried and disgusting. No offer of sauce on the burger or the chips and when I questioned a meal deal on the 1/2 pounder the lady at the counter was one of the rudest people I have ever come across. Not sure how they stay in business but will be making sure everyone in Bromley knows to stay as far away from this place as possible so no one has to suffer from this substandard quality of food and possibly the rudest staff I have ever had the displeasure of meeting!!!!! Looking forward to the new cafe opening up the road from this place
EDIT AFTER RESPONSE FROM CAFE
Quite honestly its funny that the cafe owners haven't understood that the nature of my complaint was with the attitude of the staff that served me and the quality of the food. I'm more than happy to pay whatever is charged if the food and service deserve it but the attitude was unneeded and its something that should be addressed as I am not the only customer of yours that says it.
FYI I don't work in the food industry nor do I have a food establishment, I seek good quality food with a smile, thankfully I have found a cafe that offers just that (don't worry I won't name them here)
From my 9 year old son, Luca says 'It's REALLY yummy and I go there a lot. The food is unresistable and I just love it. 5 stars.'
One of the best breakfasts I’ve had in ages, great food and lovely staff.
Service and cleanliness excellent. Wide menu. Good value for money. They remember how you like your coffee after 2 visits. Thank you Wendy!
Quick Facts About The Rosie Lee Cafe & Deli
The Rosie Lee Cafe & Deli appears to have several strengths based on the comments provided. One of the main strengths mentioned is the varied menu, which offers options such as egg and bacon sandwiches, English breakfast, baguettes, and paninis. This variety allows customers to choose from a range of options, catering to different tastes and preferences.
Another strength highlighted is the tasty coffee served at the cafe. Good quality coffee is an essential component of any cafe or deli, and the positive comments about the coffee indicate that it is a strong aspect of the cafe's offerings.
Reasonable prices are also mentioned as a strength. Affordability is an important factor for many customers when choosing a place to eat, and the positive reviews suggest that The Rosie Lee Cafe & Deli offers good value for money.
The staff is consistently praised for their friendliness and excellent service. This is a significant strength as it contributes to creating a pleasant and welcoming atmosphere. The fact that the staff is friendly and accommodating even when serving large groups is particularly commendable.
The quality of the food is another strength that is mentioned in the comments. Many customers express satisfaction with the food and describe it as excellent, tasty, and of high quality. This positive feedback about the food indicates that the cafe is able to consistently deliver on its menu offerings.
However, there are a few weaknesses that emerge from the comments as well. One recurring complaint is that there have been instances where items were missing from orders. This is mentioned twice, with one customer expressing disappointment about a missing baguette and another about a missing panini. While it is unclear whether this issue is a regular occurrence or an occasional mistake, it is a concern for those customers who have experienced it.
Another weakness mentioned is related to the quality of the food. One customer had a particularly negative experience with their meal, describing the food as atrocious and the burger patties as cheap. This negative feedback suggests that there may be inconsistencies in the food quality, and it is indicative of at least one bad experience.
Lastly, there is a complaint about the attitude of the staff. While multiple comments praise the staff for being friendly and helpful, one customer had a negative experience with a rude member of staff. This indicates a potential issue with staff training or hiring, as one negative interaction can leave a lasting impression on a customer.
In conclusion, The Rosie Lee Cafe & Deli has several strengths, including a varied menu, tasty coffee, reasonable prices, and friendly staff. However, there are also some weaknesses, such as instances of missing items from orders, potential inconsistencies in food quality, and reports of rude staff. These weaknesses should be addressed to ensure a consistent and positive experience for all customers.
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