The Park Pavilion Café Devonport Info
- Devonport, Plymouth PL1 4BT United Kingdom of Great Britain and Northern Ireland
- [email protected]
Best PlaceJuice Reviews
Excellent value cafe in Devonport Park. The bacon and egg bap was very good with soft bread. The spicy garlic chicken was suitably spicy and came with a good portion of chips and salad. Saturday service was good especially considering how busy it was. It is a little scruffy in places and behind the counter looked untidy. Still it has a 5 star hygiene rating.
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Quick Facts About The Park Pavilion Café Devonport
The Park Pavilion Café in Devonport Place has a number of strengths and weaknesses based on the comments provided.
Starting with the strengths, several positive aspects of the café are highlighted. Firstly, it is praised for its excellent value. This indicates that customers perceive the prices to be reasonable and affordable, which is important in attracting and retaining customers. Additionally, the café receives praise for its food quality. The bacon and egg bap and spicy garlic chicken are particularly mentioned as being delicious. This suggests that the café offers tasty and flavorful options for both breakfast and lunch. Furthermore, the Saturday service is commended as being good, especially considering the busy nature of the café. This indicates that the staff is able to handle high levels of business and provide efficient and friendly service. The café also boasts a 5-star hygiene rating, which is an important factor in ensuring the cleanliness and safety of the establishment.
In terms of weaknesses, there are a few areas for improvement. One comment mentions that the café is "scruffy" in places and the area behind the counter looks untidy. This signifies that the cleanliness and overall appearance of the café could be improved. Another negative comment relates to a customer's experience with a cream tea. The customer states that everything was very dirty and their cream tea was served with salted melted butter, which they found gross. This indicates that there may be issues with cleanliness and quality control in food preparation. Additionally, the customer mentions that they were not informed beforehand that the café had run out of clotted cream and were served melted salted butter instead. This suggests a lack of communication between staff and customers, which can result in customer dissatisfaction. Another area for improvement highlighted in a comment is the lack of barista training for the staff. One customer ordered a flat white but received a milky coffee with no foam, which was disappointing. This suggests that training and expertise in coffee preparation could be improved in order to enhance the overall coffee quality and customer experience. Lastly, a comment mentions a concern regarding the lack of mask-wearing and dividers, although acknowledging that some individuals may be medically exempt. This implies that there may be a need for clearer guidelines and protocols relating to COVID-19 safety measures to ensure the health and safety of both staff and customers.
Overall, The Park Pavilion Café in Devonport Place has strengths in terms of its value, food quality, and efficient Saturday service. However, there are areas for improvement, including cleanliness, communication with customers, barista training, and adhering to COVID-19 safety measures. By addressing these weaknesses, the café has the potential to become an exceptional establishment in a beautiful location.
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